EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,595 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,595 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, professional service and quality.”

Helpful Report

(Audio Conversion) - Posted 7 months ago

“I was highly impressed with the ease of working with Everpresent. The staff was upfront with me about what to expect and the communication was well organized and timely throughout the whole process. The final product is easy to maneuver through and will bring great joy for our family. The videos were returned in a well packed box for easy storage. Thank you for the care you took with my videos.”

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(NY - Ballston Lake) - Posted 7 months ago

“Great service! Professionally done and quick! Thank you!”

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(Photo & Video Combo) - Posted 7 months ago

“This is my 2nd time with Everpresent. First time with family slides and now with a vinyl album from 1967. Their commitment to excellent service is fantastic!!”

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(Audio Conversion) - Posted 7 months ago

“i had a video tape of my wife from 2005 at a ballroom dancing competition. it was damaged but Everpresent was able to get it copied to .mp4. The significance is we started dating in 2004, married in 2007 and she died in 2024, just week shy of 20 years from our 1st date. i so enjoyed dancing with her and EverPresent was able to salvage a video memory that I thought was lost forever.”

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(Video Conversion) - Posted 7 months ago

“Thank you very much. I love the video and you were very helpful and patient with me.”

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(MA - Northborough) - Posted 7 months ago

“Extremely professional company and does an amazing job thank you”

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(Mail In) - Posted 7 months ago

“The service was good, pick up and delivery timely, the staff attentive and professional and the quality of the images very good.”

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(NY - Chelsea/NYC) - Posted 7 months ago

“Thank you and Hillary for all of your support in working with me on my many projects for preservation.”

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(MA - Newton Headquarters) - Posted 7 months ago

“My experience with Everpresent was nothing but great easy and smooth from start to finish. Thank you job well done!”

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(NJ - Waldwick) - Posted 7 months ago

“Glad I finally did this but wish I had done it sooner to capture better audio and video before deterioration started”

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(MA - Dartmouth) - Posted 8 months ago

“I am impressed with the quality of the work and the professionalism throughout the process. At first I did it with doubts and fears of letting go of the most precious thing I have, which were the videos of my only son. Today I can say that it was wonderful to have made the decision to convert all those VCR tapes to USB. The emotion I felt when giving him the USB as a Christmas gift is inexplicable. Reliving those moments with my son and the whole family was, is and will be the best Christmas gift. Everpresent, thank you for making it possible.”

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(VA - Alexandria) - Posted 8 months ago

“Absolutely excellent service”

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(PA - Allentown) - Posted 8 months ago

“I was informed my order was being processed through each step. Only thing was that I was not informed when the last payment was going to process.”

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Posted 8 months ago

“The video was a THRILL to watch. Sooooo many family members who are no longer with us. VERY cathartic. My cousin made the video while attending our son’s Bar Mitzvah in 1989. And I’ve NEVER seen it. Her daughters found the tape when she passed away. I can’t wait to watch it with my sons and their families. Soooo happy I found you. I am highly motivated to get more to you that I haven’t viewed in my parents collection. Thank you so much for this treasure. Sincerely Wendy G”

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(Video Conversion) - Posted 8 months ago

“Great job restoring our 40 year old wedding video”

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Posted 8 months ago

“My old video cam tapes were converted to digital, and although one tape wasn't salvageable, the rest looked great. Everpresent's service was fast, and communication throughout the process was great.”

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(Video Conversion) - Posted 8 months ago

“Great to see my children when they were small ,I miss that time in my life. Thanks for restoring my tapes.”

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Posted 8 months ago

“Ever present did a wonderful job for us. We sent in a vinyl LP to have two CDs made off of it. They got rid of background noise and did some other things and our CDs are wonderful!”

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Posted 8 months ago

“Easy drop off sites. Not much paperwork to do for job plan and no extra work at pick up time. Company is so excellent on being very clear. Very clear about what they can do what the prices are and twice now we’ve never had one issue with the company. The CDs and flash sticks are the excellent most excellent kind of technology and should endure for a long time for our family and friends. Thank you.”

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Posted 8 months ago

EVERPRESENT is rated 4.6 based on 2,595 reviews