EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.61

4.6 Rating 2,110 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 1st July 2021

Amanda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“your company is OUTSTANDING!!!!! People are extremely helpful and friendly.”

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(NJ - Morris Plains) - Posted 4 months ago

“It was so easy to hand over photos and videos to the team... and now hold those memories in the palm of my hand with the app! Enjoyed working with several folks - Ariel was lovely.”

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(MA - Newton Headquarters) - Posted 4 months ago

“Quality was excellent. Service and progress information provided was also excellent. Would highly recommend this to anybody. Two month accessibility to the videos is also an excellent feature. One teeny, tiny mistake was a finger check on a date. What should have been 1996 was written as 1006. It was easily corrected by renaming the file. That’s it, great job! I’m highly satisfied and will definitely use you for my next project, if I ever decide to do one. Thank you, Bob.”

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(NJ - Highland Park) - Posted 4 months ago

“Very happy with the service. Whole process was smooth”

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(MA - Newton Headquarters) - Posted 4 months ago

“I had 22 year-old CT Scans on the original large film sheets. In order for them to be examined, i needed to have them digitized. Your team was able to do this and the end-products allowed the radiologists to review my records and make some health determinations. The end result was invaluable to me. Kudos”

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(Mail In) - Posted 4 months ago

“My experience with Everpresent was excellent! I found Everpresent searching online for a service that could reliably convert my old film reels — some of them over 70 years old! I had some concerns about sending them in, worried that they might get lost or damaged, or the quality of the reproduction would be poor. I took the plunge, (after being assured by the customer service rep) and it all worked out well! I worked with a customer service rep named Caris who did an excellent job informing me upfront and keeping me posted on the progress of my order. Bottom line is that Everpresent delivered ahead of schedule and the quality of the digitized movies was outstanding. My reels were promptly returned in the same condition and the price was fair and as expected. I will definitely use Everpresent again. My only issue with the service was that it was not easy to reconnect with your service rep directly by phone as you need to call into a central switchboard and be transferred. This takes time and can be a little frustrating as she was frequently on another line. I ultimately found that the most effective way to communicate was via email and this ended up being fine and efficient once I made up my mind to proceed with the project.”

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(CT - Darien) - Posted 4 months ago

“I am so happy I found EVERPRESENT when I decided to have videos I have had for over 20 years on VHS tapes converted to DVD and digital! The care and precision EVERPRESENT takes in the conversion is truly amazing and even heartwarming. They keep me informed through every step of the process. The final result is so perfect! It is like I am seeing it in the original - even better!! And the cost is very low. And so convenient. I highly recommend EVERPRESENT!”

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(NJ - Waldwick) - Posted 4 months ago

“I am very pleased with Everpresent. They deliverd a quality product at a reasonable price and answered all of my questions honestly. I would definitely recommend them to anyone looking to digitize old photos or movies.”

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(NY - Poughkeepsie) - Posted 4 months ago

“I asked EverPresent to scan several 4x5 black and white negatives taken by by recently deceased daughter. I asked for high resolution which I didn’t really need to make prints but the extra cost was negligible so I decided it was worth it. Turnaround time was quick and the download process was easy. EverPresent provided finished files (not negatives) which made spotting and scratch removal easy.”

EVERPRESENT 5 star review on 2nd February 2024

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(MA - Falmouth) - Posted 4 months ago

“Pick up and retrieval procedures worked very well. Quality of work (8mm film to digital) was excellent. Thanks for a great job!”

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(PA - Harrisburg) - Posted 4 months ago

“I have to say that this is the first time that I literally was looking forward to giving a review for a company. From the moment I called EverPresent I was beyond impressed with the customer service and the attention to detail, all the way through the process. I was updated almost weekly on what was happening with my order and finally at the end I was emailed and I was called and told that the order was ready. My order came out perfect and I would recommend your company to everyone. Your customer service is impeccable. Thank you again for preserving my memories!! Julie Jacobs, Braintree, MA.”

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(MA - Braintree) - Posted 4 months ago

“Ohhh My Mom loved them. New she can view the videos in the back room and reminisce. I have another bag of tapes I will be sending in for digitizing.”

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(PA - York) - Posted 4 months ago

“Great coomunication and work from start to finish.”

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(Mail In) - Posted 4 months ago

“Great customer service made it very easy”

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Posted 4 months ago

“Very happy with EverPresent!”

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Posted 4 months ago

“Ever-present did an amazing job with the pictures we sent…some dating back to the 1900s. Id highly recommend them.”

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Posted 4 months ago

“The process went very well. Very nice person at the drop off site reassured me that EVERPRESENT is a reputable company that does quality work. The final transfers from VHS and 8mm film to USB came out very well considering the age of both items. My family and I are very happy to have the memories preserved.”

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Posted 4 months ago

“Great communication through the process of transferring my 8mm films to digital.”

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Posted 4 months ago

“excellent quality work, excellent customer service, very professional, thank-you EverPresent!”

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Posted 4 months ago

“Great service and very happy with the results. Very professional and easy process.”

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Posted 4 months ago

EVERPRESENT is rated 4.6 based on 2,110 reviews