Login
Start Free Trial Are you a business? Click Here

EVERPRESENT Reviews

4.6 Rating 2,604 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,604 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

EVERPRESENT 5 star review on 16th August 2025
Laura
EVERPRESENT 5 star review on 13th June 2025
Arthur
EVERPRESENT 5 star review on 13th June 2025
Arthur
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 11th May 2024
Brian
EVERPRESENT 5 star review on 2nd February 2024
Steven
7
Anonymous
Anonymous  // 01/01/2019
I sent in 20 DVDs to be converted to thumb drive and cloud. Everpresent kept be informed every step of the way of their process so I was aware as to how everything coming along. They spent an extra long time on Q&A which I appreciated. The end product was fantastic. Not only can I have family acces from the cloud and save, I have all memories on thumb drive as well. Superior work.
Helpful Report
(NJ - Morristown) - Posted 4 years ago
Everybody was great and I was informed every step of the way. I only wish that the sound on some of my videos could have been repaired. Otherwise I was very happy with everything. Thank you
Helpful Report
(ME - Portland) - Posted 4 years ago
Everpresent processed about 2500 slides to digital. Each slide was in the proper order and returned to it’s carousel in the original position. Each slide was labeled to represent the appropriate carousel making it easily identifiable for final identification and labeling. All-in-all I am very pleased with the results of their work.
Helpful Report
(Mail In) - Posted 4 years ago
The old VHS tape wasn't a great family heirloom...just footage from a beach house vacation with friends from 33 years ago. Still, I wanted it to be handled with care and given every chance to be salvaged. Everpresent did a great job, and I really appreciated the personal phone consultation and follow-up emails through each step of the process. Watching the resulting DVD with the same friends was so much fun - reliving the memories from our younger days!
Helpful Report
(RI - Providence) - Posted 4 years ago
Wonderful Customer Service Great Job! The customer is kept informed of every step until the project is completed
Helpful Report
(RI - Providence) - Posted 4 years ago
The results were amazing.communication was great with the process of results. The prices were higher than expected.
Helpful Report
(NY - Brooklyn) - Posted 4 years ago
Absolute Professionalism.
Helpful Report
(NY - Massapequa) - Posted 4 years ago
I used Everpresent to digitize our 8mm home movies with sound. Not all companies can complete the job with sound. My customer service representative, Tia, was awesome. She was helpful in providing information over the phone and email. I was able to drop the film at a local store for pick up eliminating the stress and anxiety of sending through the mail. Upon completion, I was able to pick up the original film and thumb drives. Apparently, the process of digitizing 8mm film with sound is more complicated than I realized. The speed of the film was off. I reached out to Tia via email and she immediately called. They were able to edit and resend new thumb drives and my cherished memories were once again brought to life. They also provide a website link so you can download and share with family and friends. I am grateful for the professional, friendly customer service and a fantastic finished product.
Helpful Report
(NY - Massapequa) - Posted 4 years ago
Understandably,I was hesitant to send away my precious videos of my family but I felt I was in good hands with Everpresent. They communicated with me every step of the way explaining the process it took to do a thorough and professional job. It was a job well done. I couldn't have been more pleased. I highly recommend this company.
Helpful Report
(Mail In) - Posted 4 years ago
Happily all my questions are now resolved and I'm now preparing my 2nd batch of older 126 films to be digitized. The 1st batch, despite being from the 1970's turned out really well. A special memory for my children. Thank you for your good work.
Helpful Report
(Mail In) - Posted 4 years ago
Hi Timothy, Thanks for your note and we are pleased that you are happy with your slide scanning project and that you would like to work with EverPresent again. It looks we tried to reach you to you but the email we had on file was bouncing. We will give you a call today to help you with your slide scanning project. Thanks, The EverPresent Team
Posted 4 years ago
I wanted digital images of newspapers from 1976. Legacybox couldn't do the work and recommended EverPresent. EverPresent kept me advised on the progress of the work and delivered a quality product.
Helpful Report
(Mail In) - Posted 4 years ago
I am pretty thrilled- I live in California and was nervous to ship my memories across the country- but am so thrilled with the results and the way they were presented. I got all my originals safely back and a technical analysis of any media issues as well. I am prepping my second order now and have recommended this company to my friends. Thank you!
Helpful Report
(Mail In) - Posted 4 years ago
Would definitely recommend Everpresent for anyone’s future projects. From pick up to drop off at my designated location it all went smooth. Files were all labeled with title on usb according to how it was on tapes. Extremely happy with my project. I was kept up to date on status and updates via email. My usb was packed in a small box which I can store. Will definitely go to them for future projects.
Helpful Report
(CT - Hartford) - Posted 4 years ago
Wonderful service. Great quality
Helpful Report
(MA - Newton Headquarters) - Posted 4 years ago
It was a wonderful experience working with polite and professional people
Helpful Report
(NY - Newburgh/Hudson Valley) - Posted 4 years ago
Excellent service and communication throughout the process!! Thank you!!!!
Helpful Report
(NY - Glens Falls) - Posted 4 years ago
Good service process, a lot more to it than just "transferring one media to another" within the operation. They keep you notified each time it moves from one process within the operation to another, maybe too much, but some people like that. I have and am still using them for my projects.
Helpful Report
(MA - Northborough) - Posted 4 years ago
Very satisfied,hope to use again
Helpful Report
(Mail In) - Posted 4 years ago
This company really does a fabulous job with preserving your memories. They treat you like you are family and treat your memories as theirs.
Helpful Report
(Mail In) - Posted 4 years ago
Great service. I highly recommend to others.
Helpful Report
(NJ - Morristown) - Posted 4 years ago
EVERPRESENT is rated 4.6 based on 2,604 reviews