EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and customer service. I highly recommend Everpresent. Great communication and the delivery was quick.”

Helpful Report

(MA - Braintree) - Posted 3 years ago

“Great service from drop-off to pick-up of carousels. Quality of scanned and digitized slides was fine for 40-year-old materials. Thank you!”

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(NY - Chelsea/NYC) - Posted 3 years ago

“We found our son's wedding video from 32 years ago, forgotten in a drawer. We can no longer view a VHS--so were pleased when we found EVERPRESENT! They were so conscientious about every step of the process, we were happy to spend a little more than originally expected. The finished product was all that we'd hoped for! They also offered a second thumb drive for us to give to our son and his wife! It's a pleasure to see our son 28 years old again!! I would recommend EVERPRESENT to anyone who asks! Thank you.”

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(MA - Burlington) - Posted 3 years ago

“We were so pleased with the audio download of my Dad singing off of 5 reel to reel tapes. I know that your team worked hard at giving us the best quality possible. Amazing to hear his voice from 40 years ago, singing so beautifully. Thank you.”

Helpful Report

(MA - Newton Headquarters) - Posted 3 years ago

“Great service. They have been especially good at restoring old negatives and prints. I have used them perhaps 5 times over the last 2 years and will do so again in the future.”

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(MA - Newton Headquarters) - Posted 3 years ago

“EverPresent was exceptionally professional, the job they completed for me restoring a valued audio cassette from Vietnam (circa 1970) was amazing, their communication throughout the job was outstanding. I highly recommend this company, and I am looking forward to doing more business with them.”

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(Mail In) - Posted 3 years ago

“Great results”

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(Mail In) - Posted 3 years ago

“Excellent work and a very professional team that works with you. Would highly recommend.”

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(Mail In) - Posted 3 years ago

“After using a different company to digitize my old VHS tapes and being more than a little disappointed with the quality of some of them, I tried Everpresent and was very satisfied with every aspect of this great company. Definitely will be back!”

Helpful Report

(MA - Shrewsbury) - Posted 3 years ago

“I entrusted Everpresent with about 2 dozen irreplaceable family films from about 50-60 years ago, and I could not have hoped for a better result. The digital reproductions are excellent. It's very comforting to know that these invaluable family treasures are now safely and permanently archived for all of us and our future generations to enjoy. It's somewhat beyond words to describe the gazes of my grandchildren as they see and hear my mom and dad, whom they never got to meet, in conversation. There was one small section of one film where voices were hard to hear over the background conversation. Everpresent technicians worked their magic on this and the result was a noticeable improvement over the original. Thank you, Everpresent. We'll be back with more!”

Helpful Report

(Mail In) - Posted 3 years ago

“Right from the outset we were treated with respect and courtesy. The care taken to protect our super valued recordings was gratifying. Keeping us informed along each step of the way was reassuring. The results were GREAT!! Thank You”

Helpful Report

(NH - Manchester) - Posted 3 years ago

“I could not be more pleased with everpresent. Having my camcorder videos preserved was at utmost importance as we just lost a family member. Every single person I dealt with was kind and showed genuine care for my project. Communication was top notch as was the convenience and timeliness. I cannot thank them enough for what they do! I don’t typically leave a review but when a company is as good as they are it’s a must!”

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(NY - Poughkeepsie) - Posted 3 years ago

“I like the way they keep you updated with their progress on your order. My order was well done and in a shorter time period than expected.”

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(CT - Hartford) - Posted 3 years ago

“Everyone was so pleasant and informative. They worked quickly and my video was pristine.”

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(Mail In) - Posted 3 years ago

“Very professional. Estimated 30 days to complete, it was done in less than 10 days. Easy to work with - everything ran smoothly. Kept us posted as to the status of the project every step of the way.”

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(Mail In) - Posted 3 years ago

“Excellent work!”

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(NH/MA - Salem) - Posted 3 years ago

“Very attentive, personal, and professional customer service. Email updates on the progress of my project brought piece of mind. The only call out was the high cost of shipping costs to the UK which was not mentioned before being charged.”

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(Mail In) - Posted 3 years ago

“The process, from beginning to end, was handled with expertise and care. I commend every individual who was in contact with me for their friendly professionalism. Thanks to all.”

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(Mail In) - Posted 3 years ago

“My consultant was absolutely amazing! She was very on top of things and made sure all of my needs were addressed. I will definitely be sending my family to EverPresent!”

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(MA - Newton Headquarters) - Posted 3 years ago

“Everpresent converted 8mm to a usb for me . They walked me through the whole process and kept me informed along the whole way. My end product was great. The drop off and pick was easy and they where very friendly. I would use them again.”

Helpful Report

(NY - Massapequa) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews