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EVERPRESENT Reviews

4.6 Rating 2,604 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,604 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy

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EVERPRESENT 5 star review on 16th August 2025
Laura
EVERPRESENT 5 star review on 13th June 2025
Arthur
EVERPRESENT 5 star review on 13th June 2025
Arthur
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 29th October 2024
Mark J
EVERPRESENT 5 star review on 11th May 2024
Brian
EVERPRESENT 5 star review on 2nd February 2024
Steven
7
Anonymous
Anonymous  // 01/01/2019
I was impressed with the knowledge and care the staff showed me while on a project that means so much to my family narrative.
Helpful Report
(HQ - Viewing Station) - Posted 5 years ago
I had my mom's wedding album digitized for her anniversary. Her reaction was absolutely priceless! I will definitely be using EverPresent again for digitizing more memories.
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Posted 5 years ago
Loved the work they brought to my family for many years to come!!!
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Posted 5 years ago
I am reviewing videotape to digital conversion. I sent Everpresent an old tape from my 10 year wedding anniversary cruise. I was so worried that a tape that was 20 years old now would be junk and un readable but BAM!!! They nailed it!! The digital quality was awesome and memories preserved. Awesome job at a great price, I wouldn’t think of taking my video anywhere else.
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Posted 5 years ago
I had some photos digitized to share digitally at a friends birthday! It was great to see her face when we played the slideshow at her surprise party! Thanks to the team at EverPresent - you handled this project in a timely and professional manner. Cheers!
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Posted 5 years ago
Excellent service and quality and professionalism. I will be coming back. One area of opportunity... My family has done repeat business with Everpresent and pretty high volume. I was hoping for more of a discount than $25 on my 2nd order/ 3rd or 4th order across my family. Thank you! We have thoroughly enjoyed our memories coming to life! Thank you!!!
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(MA - Newton Headquarters) - Posted 5 years ago
We have been very satisfied with your professional service, which has given a second life to some of our "lost" family memories (which were gathering dust before...) I would only ask that the link to view and share the converted videos stay live for more than a few months. Thank you-
Helpful Report
(MA - Newton Headquarters) - Posted 5 years ago
Very thorough archiving of the images they were carefully returned in a organized manner. Took a little longer than anticipated, not entirely prompt with responses but overall extremely happy and satisfied with the results, prices was reasonable too.
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(NJ - Montclair) - Posted 5 years ago
When our poor technology skills threatened the project, Everpresent stepped in and worked with us so we were able to transfer a few thousand photos to an external hard-drive. We had dreaded what this might involved but their equipment made it very manageable.
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(MA - Northampton) - Posted 5 years ago
Nicely done conversion of my reel to reel tapes to digital format. Very professional treatment. Jim Cronburg
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(MA - Falmouth) - Posted 5 years ago
EverPresent did an outstanding, high quality job on digitizing my very old 8-mm movies, and I will continue to have them do all my further work. The digital copies were hardly different from the originals, and even seemed to improve them.
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(MA - Newton Headquarters) - Posted 5 years ago
Customer service was excellent. It was very convenient for me to drop off the photos and pick up the thumb drive locally. Everything turned out as promised. I will use them again.
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(NY - Troy) - Posted 5 years ago
make shure that you check your order before drop off. I had left a old black an white movie under my home movies by mistake,they copied it an charged me for this I wished they had called to let me know that there was a non home movie was in my box. but otherwise great job on my 1950s home movies.
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(MA - Shrewsbury) - Posted 5 years ago
We're very happy with the work Everpresent did to preserve our precious family movies from the 1960s and our videos from the 1990s.
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(MA - Newton Headquarters) - Posted 5 years ago
Great customer service and digital media quality!
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(MA - Newton Headquarters) - Posted 5 years ago
An extremely professional job!
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(MA - Newton Headquarters) - Posted 5 years ago
It was fun to see the old stuff and convenient. Just wish some of the foggy quality could be cleaned up but understand not possible.
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(NH/MA - Salem) - Posted 5 years ago
Very well done. Im satisfied. Will recommend.
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(NY - Chelsea/NYC) - Posted 5 years ago
The reps were so pleasant to speak with anytime. Their responses to my emails were always clear. What they did for me was superb. I had 25 tapes from my old big and small camcorder and they copied all to USB beautifully. I am so grateful that they preserved all 30 plus years of our family we don’t want to forget. Some are no longer with us but watching the “shows” make it feel like they are still with us. I am forever grateful. It was a bday gift for my 38 year old son. His son can watch all in time and see how adorable all was plus see the family I dearly loved. EverPresent is the best all around. Can’t say enough about them. Fantastic group. Ann Marie Montello
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(Mail In) - Posted 5 years ago
Great service. Very reliable with excellent results.
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(NH - Manchester) - Posted 5 years ago
EVERPRESENT is rated 4.6 based on 2,604 reviews