EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great experience with this company. Great communication and customer service. Very pleases with what they were able to do with all my family memories.”

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Posted 5 years ago

“Very helpful staff kept informing me of the progress of my order. They were able to have my order ready for Christmas. My family was so excited to be able to see the films that were of our childhood and my dad who passed away at an early age Excellent job! I highly recommend EverPresent they were courteous, helpful and efficient.”

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Posted 5 years ago

“Anna was a pleasure to work with. She really listened to me, understood what I wanted and treated my precious photos with great care.”

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(MA - Newton Headquarters) - Posted 5 years ago

“Everpresent was awesome in helping us convert and preserve our old media containing hundreds of hours of footage and photos. After decades of not really looking at it, we cannot wait to view it now digitally at our leisure!”

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Posted 5 years ago

“I had a bunch of scrapbooks that I wanted to go digital. This was a challenge because of where I lived but with Everpresent I could mail it in and presto! They all got done. Excellent job overall and good customer service. The turnaround time was reasonable as well, even with living so far away. Thanks Everpresent!”

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Posted 5 years ago

“Excellent, professional work - all my tapes, CDs, and disks put together on a drive and online to share with my family - videos from 1950s to 2006!”

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Posted 5 years ago

“I took a 20-year old audiotape cassette of a treasured interview my son had conducted with my father about his WW II experiences because the tape broke when I hit stop as I was rewinding it. Everpresent quoted me a reasonable price, walked me through their process, and delivered as promised: the repaired tape and a clear-sounding digitized version on a USP stick and in the cloud. These people know their business, know how to treat their customers, and will be my go-to when digitalizing family photos, videos, or anything of that nature. I recommend them highly and without reservations.”

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Posted 5 years ago

“Dear Everpresent The work and customer service were excellent. They were very understanding when I told them I was trying hard to get a the project done for my grandfather‘s one hundredth birthday party and they managed to get it done and ship it on time, even though I ordered it pretty late. The customer service representatives were always very courteous. I like that they use their own drivers instead of relying on the post office to carry my precious item. But most of all it was so wonderful to know that my grandfather who is 100 years old loved the video from his 80th birthday because they restored A home movie that had my grandmother when she was alive in it and in good spirits. For a little while watching it it felt as though she was with us. Thank you for helping me celebrate with my grandfather and giving him a most precious gift so he can turn it on and see his wife again. The cost of your services is nothing compared to the priceless gift that you were able to restore to give my grandfather And family that moment. To anyone who is considering using Everpresent and is considering the financial cost, they should also consider the value you get of an excellent product, that you cannot put a price tag on for what it will mean to your family and years to come. Thank you. I would use you again and recommend you. Dawn from NJ 2019”

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Posted 5 years ago

“The service was great. However, I haven’t seen the results as yet. When I do, I’ll let you know. Thank you.”

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Posted 5 years ago

“I am so pleased with Everpresent, from customer service to the final product. I would definitely use them for any project in the future and recommend them wholeheartedly. Everything was orderly, accurate, high quality, and professional.”

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Posted 5 years ago

“Great service. Wonderful job updated to DVD.”

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Posted 5 years ago

“Very professional. Excellent communication and finished product is great!”

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Posted 5 years ago

“Everpresent has satisfactorily digitized many of our old VHS and 8 mm tapes and 35 mm slides from the 1980's. These included a couple of VHS tapes made from my father's very old 8 mm film from the 1950's and 1960's. Finally, they converted a handful of my wife's moldy tapes from the late 1940's. One VHS tape of my in-laws 50th anniversary showed heavy static in the upper half but they successfully managed to make a good copy on a second try.”

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Posted 5 years ago

“Excellent service and reasonable cost”

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Posted 5 years ago

“I had two reel to reel tapes which I held on to not knowing what to do with them. Last June I decided what the heck; let's see what is on them. On the two tapes were the recordings I made on the last night I was home before I left for Vietnam. The tapes went to Vietnam and back September 1968 to April 1969. They remained in a box until I sent them to Everpresent.By then the recordings were over 50 years old. I am so happy I did. So many voices of people who have passed including my mother and father. Everpresent rated the quality as 6 and they were. However, I could make out the voices and they brought back so many wonderful memories. The process was so easy. The staff at Everpresent were very helpful. I urge anyone reading this to give serious consideration to using Everpresent. Thank you so much Everpresent John O'Donnell”

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(NH - Portsmouth) - Posted 5 years ago

“I am very happy with the transfer of film from my video camera 8mm tapes from almost 20 years ago! My family and I were pleasantly surprised to reminisce and get a chuckle out of our very young children. Thanks so much for this quality work!”

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(NJ - Pompton Plains) - Posted 5 years ago

“Good job! The footage you transferred was done very well. I like the way you evaluate the films before transfer to avoid wasting time and money in processing un-viewable footage. Plus, the online viewing is very nice to share quickly with family members. I'll be back!”

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(CT - Darien) - Posted 5 years ago

“Excellent service and great quality finished product.”

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(NJ - Warren) - Posted 5 years ago

“meet all my expectations, price was right and service was very good start to finish.”

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(MA - Cambridge/Somerville) - Posted 5 years ago

“High quality of work. Delivered on time.”

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(NJ - Highland Park) - Posted 5 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews