eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,931 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,931 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a sailboat cruiser. We have a 38′ Beneteau that we enjoying cruising in New England in the summer. We use folding bikes as ‘port runners’ that we move ashore by dinghy when we anchor out off a destination port. Last summer we encountered our first e-wheel rider and were very impressed with his speed, talent, distance and effortless control. He was a small plane pilot who put his EUC behind his seat to use to get around after landing. We talked a while, and became convinced of the utility of the machine for port running. So for Christmas we got an Inmotion V-3 Pro as a trial wheel. We have 5 young adult kids that we wanted to enjoy the wheel during their short visit, without putting everyone on a near lethal learning curve. Everyone, including my 61 year old self, my slightly younger wife (tact is the essence of self preservation) daughter and 4 sons were up and riding the V-3 within 10 minutes of initial effort. The V-3 Pro is a great beginner wheel, that delivered the promised speed, range and climbing capability. There is nothing ‘beginner’ about its performance, but the tandem wheels make it much more stable and give the rider confidence and enable a far shorter learning curve. So, impressed by the V-3 Pro, I scouted for my next wheel on the internet. Again choosing e-Wheels for great shipping response time I back ordered a KS-16 S. It shipped sooner than expected. Out of the box, the question was “how long will it take to learn to ride a single wheel?” I was up and rolling after my third attempt to mount the wheel and was able to use what I learned with the V-3 Pro to quickly master the KS-16. The KS-16 is a superb wheel and in just a week I’m all over single track mountain bike trails. More importantly, my wife is quickly mastering the V-3 Pro on trails and will soon be ready for a more aggressive and powerful wheel. So the strategy worked–V-3 to KS-16 with lots of fun, minimal falls, ego mostly intact and wife enthused about wheeling around ports this summer. Upon shipping the KS-16, e-Wheels provided the first touch of what other reviewers have mentioned in terms of personalized service. An e-mail from Jason informed me of the best method the connect my KS-16 S to my Android phone to monitor and select a host of features through the Kingsong and Wheel Log apps. This is not as intuitive process with the KS as it was for the V-3 Pro, so I appreciated the directions and effectively paired the device and unlocked its full speed potential.”

Helpful Report

Posted 8 years ago

“eWheels is an amazing store to get a wheel. They typically have bundled extras for the same price as other places. The support is top notch too. I've asked questions about different wheels and have always received honest feedback and suggestions. I haven't had issues with my current wheel, but I did have an issue with a charger and Jason helped me and exchanged it. The support alone is worth buying here. eWheels stands behind the products they sell.”

Helpful Report

Posted 8 years ago

“I really enjoy my interaction with ewheels as it gives me a clear picture of the product offer and what might be a good fit for me. I can ask questions and get advice as well as receive detailed setup instructions and gotchas once my order arrives. Excellent support, which is essential in this market, and great shipping! Thanks!”

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Posted 8 years ago

“Sales and Support Staff excellent!! Very fast shipping and Awesome products. Jason was very helpful with helping decide which EUC was right for me. 5****** all the way for eWheels.”

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Posted 8 years ago

“Ewheels shipped my EUC very fast, the next day. It arrived in less than 5 days, and shipping was even free. Fantastic. They also included wrist protection guards which have been very handy as I try to learn to ride the wheel. I also received an email with additional instructions on how to operate the wheel prior to receiving it so I was ready to go with the android app when it arrived.”

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Posted 8 years ago

“This wheel is just straight awesome! Delivery was fast and solid, packaging was solid, and the info to unlock and control the wheel was thorough and supportive. I picked up riding the thing almost to the intermediate level within a few hours. I'm having a blast and already looking forward to getting the wife on board. Cheers, K”

Helpful Report

Posted 8 years ago

“Contacted Ewheels before purchase. Was unsure about a few things on the eWheel I selected. It was my first. They gave me all the information I needed. Very pleased with customer support. I placed my ordera few minutes later. Shipping was very fast!”

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Posted 8 years ago

“Great service, great product.”

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Posted 8 years ago

“I have only had this scooter for about a week but so far it has been amazing. It is very fast and has a long lasting battery. The only complaint I have would be the handle bars were a little difficult to fold down at first but after sanding it for a few seconds it became very smooth. Also my odometer doesn’t display a battery percentage but after a quick email with customer support I will be recieving a new one in no time. They were exceptionally helpful and fast with responding so I would absolutely recommend getting one for yourself.”

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Posted 8 years ago

“Jason is quick to respond via email and checkout process was easy.”

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Posted 8 years ago

“We have greatly enjoyed zooming around on the eWheels unicycle. Jason provided my client and I the greatest customer service. Jason answered all of our questions quickly, concisely, and happily. We are extremely satisfied with our purchase, and would highly recommend eWheels products!”

Helpful Report

Posted 8 years ago

“Ordering the Kingsong 14D online for my 13 year old daughter's Christmas present couldn't have been easier, It arrived much quicker than it was originally estimated to arrive. It was in perfect condition. My daughter learned to ride it in a few hours and has been zipping around everywhere since. Jason McNeil at eWheels.com is incredibly responsive to questions and very helpful. I'll be ordering a Kingsong 16S for myself soon.”

Helpful Report

Posted 8 years ago

eWheels is rated 4.9 based on 3,931 reviews