ewheels Reviews

Name: ewheels
Rating: 4.88

4.9 Rating 3,187 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,187 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

812

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very timely arrival of the product, great information provided about safety/operation of the wheel. Overall exceedingly satisfied.”

Helpful Report

Posted 1 month ago

“Jason and team at wheels are amazing. Always willing to help out with anything You need with a quick response.”

Helpful Report

Posted 1 month ago

“Quick shipping, knowledgeable staff and they care about customer service.”

Helpful Report

Posted 1 month ago

“Straight and upfront and always there for questions.”

Helpful Report

Posted 1 month ago

“The customer service was great! They responded to my email in a timely manner. Ordered my wheel and got it in 2 business days. I'm so happy! Thank you, eWheels!”

Helpful Report

Posted 1 month ago

“Ewheels is awesome with customer service differently would order from them again. Jason is the man and of course rest of the Ewheels team.”

ewheels 5 star review on 19th March 2024

Helpful Report

Posted 1 month ago

“Received the Bodyguard (cover) for my MTEN4 very promptly and in excellent condition, and it fits nicely for the most part. I also received the trolley handle, but the two had to be modified to work together. Over all I am very pleased with eWheels, and like the wide selection of parts available online for my unit.”

Helpful Report

Posted 1 month ago

“I should apologize to Jason for not writing reviews for my previous purchases. I’ve purchased an Inmotion V10F, a Kingsong 18S (not to be confused with the S18), a Kingsong 18XL, and most recently a Leaperkim Sherman S, all through Ewheels. The customer service that he provides and the peace of mind that it provides is worth every penny spent. On my first purchase (V10F), I had a fuse burn out on the motherboard a couple of weeks after I’d first bought it and after emailing him about it, I received a new one two days later. I had a problem with one of the software updates on the 18XL, and he promptly emailed the instructions and link to reset it back to factory settings. I have fortunately not had any problems with any of the other wheels. They have all been great wheels and I like the fact that parts are readily available through Ewheels. You might be able to find lower prices elsewhere but just ask yourself “if I have a problem, how am I going to get it fixed?”. A warranty might be useless if you buy a wheel directly from China. Even if you have a solid contact you could be looking at 4-8 months turnaround time. Jason has also been great on giving me prompt and honest updates of time estimates when he is waiting for shipments to come in. Everyone one that’s asked me about EUC’s has been advised by me, to “buy through Ewheels”. The Sherman S I recently purchased works fantastic so far. I haven’t had much time to really put it through the paces and I’m not an “extreme” rider so I’m not expecting any problems - but again, if I do have problems, I don’t have any concerns about where I can turn for support. I’ll be using the Sherman to commute to work once the weather gets better. Again I just want to reiterate that the service/support from Ewheels is worth every penny extra I might pay over other competitors. That’s not to say everyone else doesn’t have good customer support, but when I find a business like Ewheels, they’ve gained a customer for life with me. Again, sorry Jason/Ewheels , for not giving you a review before. Good customer service is often hard to find and when I do find it, I sometimes fail to give the recognition that’s deserved. I hope you have great success and satisfaction in your business. Sincerely, Daniel Frame, Roy Utah p.s. I’m uploading a couple of videos of Halloween costumes that worked great with the wheels. One is 18S Harry Potter (quidditch), and the other is V10F Grim Reaper.”

Helpful Report

Posted 1 month ago

“Ordered the Sherman s as my first wheel and couldn’t be happier with the fast service ,definitely getting my next wheel from Ewheels again”

ewheels 5 star review on 15th March 2024

Helpful Report

Posted 1 month ago

“Love ewheels! Outstanding customer service. Very informative and knowledgeable. I will be a lifelong customer 👍”

Helpful Report

Posted 1 month ago

“Very fast shipping and excellent customer service! Kept me informed of the progress of the shipment of the euc and shipped it to me very fast once the deal was done! The place to go if you are in the market for a new wheel.”

Helpful Report

Posted 1 month ago

“I can’t recommend or speak any higher of EWheels. Great communication, service, warranty and pricing. My Sherman S is a fantastic wheel and I got it much quicker than expected. The EWheels team throwing in the pad set and seat kit was top tier. Great folks!”

Helpful Report

Posted 1 month ago

“EWheels is the best EUC vendor in North America”

Helpful Report

Posted 1 month ago

“This is the place to buy your next EUC. Jason and the staff here are always ready to help and answer quickly and honestly. Excellent communication around my preorder that was highly appreciated. Great warranty and fast shipping on top of it!”

Helpful Report

Posted 1 month ago

“Thank you Jason and Eric! Ewheels is always been my electric store! Awesome store! Awesome people!”

ewheels 5 star review on 12th March 2024

Helpful Report

Posted 1 month ago

“purrfect!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 1 month ago

“Third wheel from Jason and gang, who continue to provide excellent support throughout.”

ewheels 5 star review on 11th March 2024

Helpful Report

Posted 1 month ago

“This was my first time shopping from ewheels, and it was an awesome experience. I ordered an EUC on Sunday night. It shipped the next day and I had it in hand just a few days later. Ewheels sent me an email shortly after my order to set expectations and give me a lot of helpful info, including providing links to several apps, which was really great as I am a first time EUC owner. I also reached out to them for some minor troubleshooting/questions, and they were super quick to respond and very friendly. The issue was related to the manufacturer’s app, and ewheels suggested an alternative app for them which I likely wouldn’t have found on my own. I will definitely purchase from them again in the future.”

Helpful Report

Posted 1 month ago

“very happy with the sale and delivery”

Helpful Report

Posted 1 month ago

“I appreciated being updated along the entire process. Good service thus far”

Helpful Report

Posted 1 month ago

ewheels is rated 4.9 based on 3,187 reviews