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ewheels Reviews

4.9 Rating 3,662 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,662 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 13th August 2025
David Lehmer
ewheels 5 star review on 10th August 2025
Linda A. Waterman
ewheels 5 star review on 10th August 2025
Linda A. Waterman
ewheels 5 star review on 10th August 2025
Linda A. Waterman
ewheels 5 star review on 10th August 2025
Linda A. Waterman
ewheels 5 star review on 10th August 2025
Linda A. Waterman
ewheels 5 star review on 10th August 2025
Linda A. Waterman
934
Anonymous
Anonymous  // 01/01/2019
Good service
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Posted 4 years ago
great customer service!
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Posted 4 years ago
I am new to the EUC world and recently just received my new Inmotion v11. I previously ordered an EUC from another competitor and ultimately canceled my order outright. What is funny now is that I watched so many videos on YouTube and other social Media sites giving high praises about ewheels customer service. During this time I asked myself many times, why I did not order from them in the first place. Stepping out on faith I decided to try again and order another EUC. On May 26, I placed an order for the V11 from ewheels and was immediately satisfied with the customer service. What ultimately stood out to me about ewheels was the direct communication that I was getting from them. Thanks to the ewheels team and EUC community I was able to reaffirm that I made the right choice. What I really liked about my experience was the fact that I had the ability to monitor my shipment in real time on the cago ship. I watched with enthusiasm by seeing my unit ship half way around the world from China to the United States. In my professional opinion if you are in the business of purchasing an EUC, I would highly recommend the ewheels family. Thank you, M. Ellis
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Posted 4 years ago
Excellent service all around. Honest about shipping times, kept in touch throughout the receiving process, happy to answer all my dumb, noob questions. I really wish more folks ran a business like these folks. Can't recommend them enough.
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Posted 4 years ago
eWheels was great with shipping updates. This is appreciated given that EUCs seem to be on constant backlog everywhere. I have had no problems requiring any other assistance to date.
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Posted 4 years ago
Outstanding customer service, great communication and timely delivery of products. Their prices are also the best! I will definitely only be using ewheels from now on.
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Posted 4 years ago
Hi guys, The experience I had with Ewheels has been excellent. They were very informative with me on my product. When asking questions.. they reply right away. Working with Williams from sales. I purchase a Veteran Sherman v3? I love it! Want a multi wheel. That's the wheel to have. Thanks Ewheels
ewheels 5 star review on 8th July 2021
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Posted 4 years ago
Wow! A scooter that really scoots with awesome braking abilities...ultra portable, ultra light and ultra cool!!
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Posted 4 years ago
I've bought two wheels from ewheels now, and I've been very satisfied with the service they provide. My first wheel, a KS 14D, got bricked from a firmware update so I reached out to them to see if they could offer any assistance. They sent me a KingSong app to install which fixed the issue. Their prices are the best I've seen also. I'll continue to buy from ewheels in the future.
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Posted 4 years ago
Thank you E wheels! Purchasing though your business has been a pleasure and far from a heart ache I contacted a team member with questions and had almost instant replies which almost never happens with large companies and that made the biggest difference with trusting you guys! Everything was smooth besides fed ex’s week delay which was a bummer but I know you guys didn’t have anything to do with that So thanks again and I’ll definitely be coming back for more purchases in the future and will let others know of this easy and reliable process! Foss
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Posted 4 years ago
great service, quick responses, fast delivery, this company has went well beyond my expectations. I would more than definitely use them again!!!
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Posted 4 years ago
I am 50 years old and have never rode a euc. In 1 day I have ridden 25 miles and love it. The s18 has great suspension.and is amazing fun. I am also impressed with ewheels as a seller they are a great company to deal with.
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Posted 4 years ago
Rapid communication, dependable communication.
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Posted 4 years ago
What can I say about these guys ???? I got it ! Customer service!!!!!!!
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Posted 4 years ago
There is a reason why I keep coming back. Ewheels have spoiled me with outstanding service that is very rare to find these days. Thanks again for another amazing buying experience.
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Posted 4 years ago
Got a vsett 10+ for my boyfriend and he loves it and I’m really happy I bought it through ewheels! Great experience and super fast shipping with constant updates, the customer service was exceptional! Also bought a fast charger from them too and again the service and shipping was awesome! Thanks for a great shopping experience!
ewheels 5 star review on 6th July 2021
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Posted 4 years ago
They kept me informed every step of the way. Regular, clear instructions made purchasing with ewheels easy. They also updated me every time there was any changes throughout the shipping process.
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Posted 4 years ago
I have had a fantastic experienc with ewheels. They have been very responsive to my emails with questions - offering recommendations when I have asked and problem solving when needed. I would highly recommend them!
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Posted 4 years ago
I just like that there all about the customer care. and they help is great.
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Posted 4 years ago
Great customer service. They kept me informed every step of the way.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,662 reviews