Excellent Photo Reviews

Name: Excellent Photo
Address: 5387 Park Avenue, Montreal, Montreal, Quebec
Rating: 4.80

4.8 Rating 1,641 Reviews

95 %

of reviewers recommend Excellent Photo

4.8

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Excellent Photo 5 star review on 2nd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bon service”

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Posted 6 months ago

“Fast and efficient shipping, definitely the camera store I will use first!”

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Posted 6 months ago

“Wonderful people to deal with!!”

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Posted 7 months ago

“I purchased two ROOTS "1973" camera pouches from ExcellentPhoto at an excellent price and with very low shipping. Unfortunately the pouches are a little too small for my camera -- I relied on the photo and it looked the same as the one I am replacing (a ROOTS "D1", or "D2" is OK), but it is in fact a different model in a slightly smaller size. But that's OK, perhaps I can use them for something else, or even sell them at some point. (Returning is an option, but not cost-effective.) In any case, I tried to order the correct size camera pouch from ExcellentPhoto, but they don't carry the "D1" or "D2". They are almost impossible to find -- I've looked occasionally over the years -- but I did find the case at another shop (PixM Photo Video), for almost TWICE the price, and shipping cost MORE THAN TWICE (they use only Purolator). I needed a new case desperately, so I ordered it anyway. I'm not happy about it, but such is life. But for the record, I am very pleased with the product & service from ExcellentPhoto and I would buy from them again!”

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Posted 7 months ago

“The product I order was delivered quickly. Plus the price was significantly less than othe retailers. Thank you.”

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Posted 7 months ago

“The camera arrived exactly as promised.”

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Posted 7 months ago

“Excellent service and super fast shipping! I couldn't find the camera anywhere else, but found it at Excellent Photo-Video! Their name says it all! Thanks!”

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Posted 7 months ago

“Best price on the Canon LP-E6NH and quick delivery”

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Posted 7 months ago

“I was trying to purchase a new and hard to find Canon R5 mkii (new release). Could not find the camera anywhere in Canada...every place had no stock and wait lists. Unexpectedly, I received a back in stock alert from Excellent Photo and could not believe it. I jumped on line and placed an order for the only one they had in stock ! The camera was shipped the very next morning and Fedex delivered on time to Vancouver B.C. Excellent service from Excellent Photo......will be ordering again from them.”

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Posted 7 months ago

“Excellent service et livraison rapide ! Merci.”

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Posted 7 months ago

“Amazing bags I love the compartments for the lenses and with rain protection cover I can shoot under harsh conditions and capture images without fail .”

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Posted 7 months ago

“Bonjour ! J'ai eu un exellent service de la part de Rebecca, elle a fait le suivi de ma commande avec professionnalisme. Merci et au plaisir de faire affaire avec vous de nouveau.”

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Posted 7 months ago

“I’ve purchased many items from Excellent Photo’s online store and am truly impressed with the quality of the products, delivery time, and communication. I wish they had a store in Edmonton. Thank you!”

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Posted 7 months ago

“Always a pleasure to order from ExcellentPhoto. Very fast processing times. Best part is the free lens cloth and pen! Makes it a fun surprise to see when I open up the package! 10/10!”

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Posted 7 months ago

“Been ordered couple of times from this website and they were all wonderful. Shipping was fast and goods are perfect! Will definitely come back for more products.”

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Posted 8 months ago

“highly recommended! i will gladly shop again.”

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Posted 8 months ago

“EP had the best price on a high-quality product It paid to shop aorund. That is how I founf Excellent Photo.”

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Posted 8 months ago

“Fast shipping!”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“First time ordering from Excellent photo. The order arrived quicker than I expected. My package was well packed and as described. I would recommend Excellent photo to anyone”

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Posted 8 months ago

Excellent Photo is rated 4.8 based on 1,641 reviews