Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 1 year ago

“Comfortable, quiet, decent food no hassle, very clean”

Helpful Report

(Newcastle Airport Lounge) - Posted 3 years ago

“A lovely comfortable lounge with very friendly and helpful staff and the manager booking you in was charming”

Helpful Report

(Bristol Airport Lounge) - Posted 3 years ago

“Excellent friendly staff.”

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(Newcastle Airport Lounge) - Posted 3 years ago

“Everything as expected”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“WE RECENTLY USED THE NEW EDINBURGH ASPIRE LOUNGE EARLY IN THE MORNING, ARRIVING AT 6AM. WE WERE VERY IMPRESSED WITH THE SERVICE, THERE WAS A GOOD CHOICE OF HOT FOOD (BACON, SAUSAGES, BEANS, MUSHROOMS, EGGS ETC.) AND TO MY SURPRISE EVEN VEGETARIAN SAUSAGES WHICH WERE COOKED TO ORDER. PLENTY OF CHOICE OF HOT DRINKS TOO. THE STAFF WERE MOST FRIENDLY AND HELPFUL AND THE ATMOSPHERE WAS VERY RELAXING. HAVING USED THE BA LOUNGE NUMEROUS TIMES AT EDINBURGH, THE ASPIRE LOUNGE WAS MUCH BETTER IN OUR OPINION. WE WOULD NOT HESITATE TO USE THIS LOUNGE AGAIN IN THE NEAR FUTURE.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Nice and relaxing with lovely food offerings and friendly staff. Would return.”

Helpful Report

(Newcastle Airport Lounge) - Posted 3 years ago

“Lovely experience away from the hustle and bustle of a busy airport.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Very good. As I need assistance due to walking difficulty it gives me comfortable situation till flight dur”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Due to airline changing flight times, I had to re-arrange the timing for use of the Executive Lounge. This was handled in a friendly and efficient manner. On the day, our reception at the Lounge was similarly friendly and efficient. The Lounge was a peaceful haven in an otherwise busy terminal. The food and beverages were of a good standard, even if we resisted the cooked breakfast option. Overall a positive experience and certainly one to be repeated.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Usual great caring service”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 3 years ago

“Lovely staff, very friendly and welcoming”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 3 years ago

“The Aspire lounge at Heathrow T5 was great value for money. The food was hot and fresh and the complimentary drinks went down well. It was great to have a quiet, dedicated space in which we could relax and stay comfortable before our flight.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“The executive lounge was a lovely experience.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Staff were polite, food was replenished often, comfortable couple of hours.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Pleasant surroundings, helpful staff and tasty food with good drinks selection.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Spotless lounge with great food. Told couldn’t check in till 1000 but it was empty when I arrived. Staff extremely friendly and one girl was excellent with an older gentleman.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 3 years ago

“Excellent service & choice of breakfast was very good”

Helpful Report

(Newcastle Airport Lounge) - Posted 3 years ago

“Lounge had a good atmosphere and was a great start to our trip away. Staff were friendly and attentive. Overall, great value for money and would recommend to others. We will be back in the future!”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“The lounge was spotless, the staff were very attentive and helpful. The selection of food was small but what we had was tasty, will definitely be using the lounges again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews