Expedia Reviews

Name: Expedia
Address: 333 108th Avenue NE, Bellevue
Rating: 4.17

4.2 Rating 1,232 Reviews

80 %

of reviewers recommend Expedia

4.2

Based on 1,232 reviews

Customer Service
Communication Channels	Live Chat, Email

About Expedia:

Expedia.co.uk was established in 1998 in the UK, and is now the leading online travel agent in the UK. Expedia globally, is the largest seller of travel online in the world. Expedia is a wholly-owned subsidiary of IAC/InterActiveCorp (NASDAQ: IACI). Expedia

Visit Website

Phone:

ph:+44-33-01231235

Email:

travel@support.expedia.co.uk

Location:

333 108th Avenue NE
Bellevue
WA 98004

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 1 month ago

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Posted 1 month ago

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Posted 1 month ago

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Posted 3 months ago

“I booked a connection on expedia from Marrakech, Morocco to Zurich, Switzerland. There was a connecting flight in London. I landed in LGW, and 3 hours before my expected flight I tried to check in, and the flight attendant explained that my flight was from LHR to zurich. A different airport >1 hour away. I spent 125 pounds on a taxi to get to heathrow and when I arrived and contacted expedia through their app, I was told that it was my fault and the details were clearly visible when booking (they were not). How you can advertise a connecting flight without major warning or disclosure that the passenger will have to transfer airports during the layover is beyond me. A “connecting flight” that isn’t actually connected at the same airport doesn’t sound like a connection to me. Would absolutely choose a different site to book with in the future.”

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Posted 3 months ago

“Be very careful with Expedia. I booked a Hotel in Rio for February 2027 called "Own Ipanema Visconti" with Itinerary number: #72071378204981 Few weeks later, I receive a doggy call from someone very uninterested in doing his job saying the hotel could not honour my booking. When I asked him why, instead of telling me the truth which I would have understood, (We all make mistakes). He said, well this things happen, we stopped working with that hotel. I thought ok, fair enough. So I enquired with the hotel on whatsapp and they told me it was because they were not longer working with expedia and hotels.com due to their high fees, and encouraged me to book directly with them. Now is when the funny part begins. I booked directly with them. Few days after I find from other review that was later deleted by expedia / hotels.com that this is not a hotel that is in operation. Stopped operating in 2024 and some scammers they use the name and list it in this platforms to scam people. This is a very serious breach in expedia verification systems to allow a Hotel that does not exist to be listed in their website. And even worse! not tell you the truth so you don't make the mistake of booking directly with them!. I asked a local friend who lives in Rio to go to the hotel adress to check if it exists. But guess what: It does not. Thanks expedia! Now I have been scammed by someone pretending to be this hotel thanks to you. On top of that, when your team contacted me to give me rebooking options, gave me 2 really bad options not even similar to the original category and area of the hotel I booked so I would ask for a refund, instead of offering me a hotel of similar category in same area. Again, I was a gold customer in expedia until not long ago. Since this happened to me, I will try to avoid them whenever I can. If they don't make this right for me, I will stop using them and keep telling everyone how bad they are in every possible website online.”

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Posted 4 months ago

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Expedia 5 star review on 16th February 2026

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Posted 5 months ago

“For any customer support concerns, Expedia toll-free phone number is 1-800-Travelocity (+1-855-546-5324). They may also be reached by email, and the help database contains solutions to a lot of frequently asked questions.”

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Posted 5 months ago

“I have been trying to get a letter from Expedia to give to my travel insurers about the flight I had to cancel due to an injury .They have not helped at all I booked with them so they should contact the airline to ask them wether or not I was on the flight, first I was told they will reply within 72 hours with my request. Then following day told me to contact them my self both Expedia and KLM have been unhelpful.”

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Posted 5 months ago

“A company that takes no accountability for its mistakes and misinformation. They will leave you out of pocket and take no responsibility for their failings. Absolutely shocking. Avoid and book directly with hotels and airlines, cut out these hustlers. I would be ashamed if I worked for such an unethical business.”

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Posted 9 months ago

“⭐☆☆☆☆ WARNING – Avoid Expedia! Over 25 days and still no refund of my $5,500. I’ve made countless phone calls, spent hours chasing them, and all I’ve had is stress and excuses. Their payment system is misleading — it says “pay a deposit now, remainder prior to arrival,” but the very next day they took the full amount. This is deceptive, dishonest, and unacceptable. If you value your time, money, and sanity — do not book through Expedia.”

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Posted 11 months ago

Expedia is rated 4.2 based on 1,232 reviews