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eXXpozed Reviews

1.4 Rating 183 Reviews

9 %

of reviewers recommend eXXpozed

Company Reviews

1.4

Based on 183 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eXXpozed 1 star review on 2nd May 2024

Cristina Conchinha Marcao

eXXpozed 1 star review on 3rd November 2022

eXXpozed 1 star review on 8th June 2022

eXXpozed 5 star review on 18th March 2022

eXXpozed 5 star review on 18th March 2022

eXXpozed 5 star review on 18th March 2022

eXXpozed 5 star review on 18th March 2022

12

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an item that unbeknownst to me they actually did not have in stock. I received a back order notification and promptly canceled my order. SIX MONTHS later they still have a pending charge against my credit card. I have emailed them on numerous occasions with no response. BUYERS BEWARE!!!”

Posted 3 years ago

“I wish I could give them 0 stars. I spent $500 on a pair of snow pants back in December. Well it’s now going into March and I have nothing to show for it. The people running this company are FRAUDS”

Posted 3 years ago

“eXXpozed puts no effort into customer service. I was forced to file a dispute with my credit card because of lack of delivery. I order hiking boots on November 27 with an expectation that I would receive these before Christmas according to their website. Two months later, the last DHL tracking report was December 2. Customer support at eXXosed did not follow through on their promise to trace the package and refused my request to refund the purchase. I filed a dispute with my credit card. I lost most of the winter sports season and eXXpozed offered no solution. Highly recommend buying from their competitors.”

Posted 3 years ago

“Worst online shopping experience I have ever had. Order placed on the 6 Nov parcel never delivered to me. Problem was with DHL but exxpozed made no effort to resolve the matter with DHL. I was told by exxpozed if I did not stop bothering them the investigation would be cancelled. Finally received a refunded from pay pal today. I would estimate it took 5 hours of phone calls and numerous emails to eventually get my money back. Very unpleasant and was treated as if I was the one in the wrong the whole time.”

Posted 3 years ago

“Total scam. Ordered new ski gear, over a thousand dollars and the package still hasn't shipped. I ordered 3 months ago. Customer service is AWFUL and won't refund me. DO NOT USE THIS COMPANY”

Posted 3 years ago

“Awful Company and customer service awful company and customer service. was sent out the wrong ski helmet and have been refused the refund for the return postage of £40!!!!! i emailed to say the item would need to be returned as it was the wrong model and not one of their advisors told me otherwise. never been so angry in my life !!!!! absolute scammers !!!!! avoid !!!!!!”

Posted 3 years ago

“Ordered three items December 19th shown as in stock. December 26th, they answered my email asking why it hadn't shipped and said they either had to reorder from the manufacturer, or they didn't receive payment. However, they charged my account immediately on ordering. January 3rd they said to expect delivery on the 13th. January 18th, they said they had shipped, but it just listed as ready for pickup by DHL, where it sat for several days. Cancelling. This is a scam.”

Posted 3 years ago

“Ordered 5 items on 13.12.2. All items in stock. However, no shipment ever arrived. Wrote e-mail requesting information & delivery before Christmas. Finally got answer that shipping was delayed. Received order AFTER Christmas. Not only was it much delayed, they also sent a WRONG article. Very poor service! Contacted exxpozed on 2.1.21 for rectification. Haven't heard back from them at all.”

Posted 3 years ago

“Terrible service. Charged me more than stated due to "exchange rates". Never told me product would be delivered from Germany. Never received product. Lost by DHL in Germany somewhere. There website is only in German. Should have thrown money down toilet and saved myself all the agro!”

Posted 3 years ago

“**DO NOT USE THIS COMPANY** I ordered two items from them which had a 1/2 day delivery time. After them not arriving on time I contacted them and still (8days later) nothing. I then tracked my item on DHL which read delivered?! After contacting DHL, I found out my items had been returned to Exposed due to Germany being in a full lockdown and not accepting any imports/exports. Like the DHL advisor said, the supplier would've known this for over a month and wasn't sure why they would continue to take orders from abroad knowing they can't deliver them??? Well I'll tell you why, after reading lots of reviews on Exxpozed, they're inept at best and on the brink of being a fraudulent company, that is prepared to take orders & payment from customers in countries they know full well they can't deliver to! I now have to go through PayPal to get a full refund, but thankfully I paid with PayPal at least. If you are not in Germany, forget EVER USING Exxpozed!”

Posted 3 years ago

“They send me a parcel not completed overseas where i had to pay a lot of shipping (wasn't worth to send anymore) without my agreement. I decide to send it back to get refund but they never take the parcel back form custom and they never refund me .... still pending after 2 month at custom.”

Posted 3 years ago

“Poor communications, slow shipping. I’ve been waiting a month for a delivery they said would take 12-15 days. Don’t buy anything from this company.”

Posted 3 years ago

“Speedy service with no issues”

Posted 3 years ago

“Placed an order with these a$)#**es through PayPal. Got an immediate refund. I guess PayPal is done with them.”

Posted 3 years ago

“ordered the boots last Friday and picked them up six days later in Sweden. (just like others mentioned, the email ended up in the spam first)”

eXXpozed 5 star review on 3rd December 2020

Posted 3 years ago

“I placed an order in the summer (August), but since I never received it I cancelled the order mid-October. Still haven't received my refund (now end-November). There is no phone number to call and they don't answer on e-mails or messages. This company seems to be a scam, stay away!”

Posted 3 years ago

“Ordered cycling shoes Oct. 1st and just got them today November 20th...7 weeks! We were under the impression they would arrive within 2 to 3 business days according to their website which was not clear. Even understanding they are a German company we figured they had a US warehouse they would ship from...not the case! We order regularly from all over the world and when those sites state a shipping date it’s based on our location and how long it would take. Even with Covid delays we’ve revived items in a reasonable and acceptable period. I bought other cycling shoes online and received them a week ago. This is just another bad review to add to their endless count!”

eXXpozed 1 star review on 20th November 2020

Posted 3 years ago

“I bought a coat for my wifes birthday. Email 2 days later that its not in stock. Said they would automatically refund me. 8 working days later still nothing. I have emailed them and raised complaint with Paypal. Awful beware”

Posted 3 years ago

“Ordered mine Sept 19, 2020 and until now, Oct 29, 2020 Nothing!! They sent me tracking number that never work. Just hoping for refund!”

Posted 3 years ago

“Terrible experience, buyer beware! Ordered & paid for walking boots August 2020. They never arrived. I contacted outdoor24 & they told me I HAD received the order. I then contacted the courier who informed me they HAD delivered the boots, but NOT to my address. The wrong address had been put on shipment by outdoor24. Outdoor24 tried to blame the courier but all that was needed was for them to ask the courier 'where were the boots delivered to'? Not difficult. They refused a refund. After an investigation with the courier, numerous telephone calls, emails etc I have finally forced oudoorsports24 alias exxpozed to refund me.....10 weeks late!!!!!”

Posted 3 years ago

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eXXpozed is rated 1.4 based on 183 reviews