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EZContacts Reviews

4.0 Rating 22,688 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Unbelievably low prices for Top Brands! I got my Ray-Ban perscription eyeglasses and lenses, coating, anti glare, all for the cost most places charge for just the frame.
Helpful Report
Posted 3 years ago
Well, I had my doubts, seeing as I was on hold for actually hours, only to be told my frames were back ordered, and then back ordered again but halfway through the second backorder, I got a notification that they are on their way, got them a couple days later, all correct sizing as well, thank you EZ contacts!
Helpful Report
Posted 3 years ago
Ordered my glasses on 9/3 and received them on 10/16. This was my first order, and my Kate Spade glasses arrived in perfect condition, in their cute case, with the correct prescription. One star removed for delivery time, however, company responded quickly to my email when I inquired about the delay (which may have been out of EZContacts control as they were waiting on my frames).
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Posted 3 years ago
My mom and I buy our contacts from EZContacts. The contacts come quick. Sometimes you have to google the item you want 1st to get a cheaper price that leads to the EZContacts website. One time I ordered one contact box but was unable to get free shipping. I don't understand why. Other than that I definitely recommend EZContacts.
Helpful Report
Posted 3 years ago
On the plus side the product is authentic at an excellent price. Drawbacks are potential for product to be subject to manufacturers lead times so availability could be weeks or longer. Buyers with a deadline or impulse may be frustrated.
Helpful Report
Posted 3 years ago
Glasses are wonderful! I would give 5 stars but it took over a month to receive them. I emailed asking about them and got a general response each time when asking where they were. Again though, LOVE my new glasses!
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Posted 3 years ago
Nice web site. Ordering is pretty east. Nice customer service rep. But shipping could be improved as the time between ordering and when it is finally shipped seemed pretty long.
Helpful Report
Posted 3 years ago
Proactive communication with customers. Don't make customers call you for order status. I have worn contacts for more than 40 years. This was my first time ordering on line. The price was great, but I did not notice the small print advising the company would be closed for the Jewish holiday. I waited 7 days for a shipping notice before I called to find out they were closed until September 29th. Luckily I did not wait until the last minute to order lenses. I again waited 7 days and still no shipping notice. I called and was told they only had 3 of the 4 boxes ordered and she offered to ship the 3 and then ship the 4th when stock came in. Everything was good and that is why they did not get 5 stars.
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Posted 3 years ago
A little bit of a delay to ship, but the product I received was exactly what I expected and was a great value.
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Posted 3 years ago
My purchases in the past was very satisfying. My dislike is they don't have enough sizes to pick from. Am a 53/16/140, which makes it difficult to choose from. Thank you EZ for making easy to get my purchases on time.
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Posted 3 years ago
All went well. Got exactly what I paid for in a timely manner. No complaints. Thank you.
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Posted 3 years ago
Love the glasses but so bummed that they are crooked and I’m afraid if I try to bend them into shape it’s going to break them because this style is discontinued.
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Posted 4 years ago
Leah helped me tremendously and after a lot of issues and confusion, I finally have the correct contacts and can see again. If Miriam wouldn't have told me the incorrect information on the returns (saying EZ contacts isn't accepting returns at all right now) this would've been resolved a month ago.
Helpful Report
Posted 4 years ago
Purchased Gucci sunglasses at Macy’s $460. After the fact, I decided to Google Gucci GG0528S. Ezcontacts had them for $260 so I ordered and returned the original to Macy’s and was happy to save $200 bucks. Same glasses, certificate, case, cleaning cloth, etc. Very please. Shipping was a little slow so I had to knock one star off because of that.
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Posted 4 years ago
I need a receipt verifying shipping & amount paid. Please.
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Posted 4 years ago
Ran a sale without appropriate stock--I was on backorder for 3-4 weeks (which is really bad) but customer service responded to my email quickly. I picked another SKU and received the product fairly quickly. In the end, it was fine.
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Posted 4 years ago
Very good experience with ez contacts this time. My order arrived promptly and tracking was good. They are price on my artificial tears cannot be beat
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Posted 4 years ago
Only place I could find cheaper contacts considering I have to buy 2 boxes. Shipping price not bad either. The only thing is the contact case sent with contacts. It is super small. Barely fits the contact. Meaning, you end up folding the contact trying to get it out. Not good!
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Posted 4 years ago
Excellent product and price - extremely slow order processing. Understandable if it’s a smaller outfit, but orders could be handled a bit quicker. Either way, happy with purchase, but wouldn’t buy from if you need in under two weeks.
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Posted 4 years ago
I had to wait I believe 1 week before they were shipped out. But received them quickly once shipped. Love them and love the price even more. My second purchase in 1 month. I’m never purchasing sunglasses at regular price again!!!
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Posted 4 years ago
EZContacts is rated 4.0 based on 22,688 reviews