Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

A lovely representative from EZ Contacts found discounts to make purchasing contacts more affordable for this senior citizen. Thank you.
Helpful Report
Posted 1 year ago
Excellent and timely business!!
Helpful Report
Posted 1 year ago
Super helpful customer service and lightning shipping, thanks!!!
Helpful Report
Posted 1 year ago
lens are completely loose in frame, rattles ALOT
Helpful Report
Posted 1 year ago
Hi there, Thank you for sharing your feedback regarding your recent purchase. We sincerely apologize for the issue you’re experiencing with the lenses being loose in the frame. We would like to look into this matter further and help resolve it as quickly as possible. Please provide us with your order details, and we will assist you in finding a solution. Your satisfaction is important to us, and we appreciate your understanding.
Posted 1 year ago
Getting a 20% code after I placed my order is crappy.
Helpful Report
Posted 1 year ago
Hi there, Thank you for sharing your feedback with us. We understand how frustrating it can be to receive a discount code after placing your order, and we apologize for any inconvenience this has caused. We appreciate your comments and will take them into consideration as we strive to improve our communication. If you’d like, please reach out to our customer service team, and we’d be happy to assist you further. Thank you for your understanding.
Posted 1 year ago
Fast shipping getting my contacts fast.
Helpful Report
Posted 1 year ago
If zero stars were an option, I would pick that. I still have not received my product, today, October 8th 2024 when my order was placed September 20th 2024! These sunglasses were supposed to be a gift for my daughter for her birthday and needless to say, weeks later and the shipping info still says package waiting to be picked up by carrier! I am beyond angry! Never again will I buy a product from this business!
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We sincerely apologize for the delay you've experienced with your order. We understand how frustrating this situation is, especially since the sunglasses were intended as a gift for your daughter's birthday. We’re pleased to inform you that your order has now shipped, and you should receive tracking information shortly. We appreciate your patience during this process and deeply regret any inconvenience caused. Your feedback is valuable to us, and we are committed to improving our service. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thank you for your understanding.
Posted 1 year ago
I was extremely pleased with the Agent helping me to order new contacts . I'm so sorry to forget His name It was on October 8th If only more Agents were like him 😊 With pleasure.. Eva Hill
Helpful Report
Posted 1 year ago
OUTSTANDING !! GREAT PRODUCTS AND GREAT SERVICES !!! THANKS FOR YOUR FANTASTIC SERVICE !!! GOD BLESS, ART
Helpful Report
Posted 1 year ago
Easy to order
Helpful Report
Posted 1 year ago
One of the few companies that does NOT charge an exorbitant amount for processing and rates on contacts are the best!
Helpful Report
Posted 1 year ago
Website is easy to use.
Helpful Report
Posted 1 year ago
EZ Contacts will always gain my business. The downfall is when I pay for faster shipping. The items still take as long as standard. EZ should reimburse their customers if they can’t keep their promise to ship within their “OFFERED” window at the price they charge for faster shipping, this is proven over my years with EZ.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your valuable feedback. We’re glad to hear that you continue to choose EZ Contacts for your needs. We understand your frustration regarding the expedited shipping and processing times. It’s important to note that expedited shipping refers to the time it takes once an order has been processed, which can sometimes be longer than expected due to various factors. We appreciate your suggestion about reimbursement for delays and will certainly take it into consideration as we strive to improve our services. If you have any further questions or concerns, please don’t hesitate to reach out. We appreciate your loyalty and want to ensure you have a positive experience with us.
Posted 1 year ago
Always delivered on time.
Helpful Report
Posted 1 year ago
Extremely rude and disrespectful customer service. They wont help you with coupons
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
This was my first time dealing with EZ contacts and I truly found it easy. As an older women sometimes it is difficult to buy on line but the young man made it very present for me. I got eye frames.
Helpful Report
Posted 1 year ago
Great staff to accommodate customers. I was pleased with the service.
Helpful Report
Posted 1 year ago
It was easy to place my order. I was pleasantly surprised by the price, and the fact that there were no add-on charges or shipping. It arrived within a week.
Helpful Report
Posted 1 year ago
Great prices. Fast shopping. I.am a repeat customer, and will be in the future.
Helpful Report
Posted 1 year ago
Y’all kick ass thank you!💯🫶🏽
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews