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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Easy process to buy and fast shipping. Excellent.
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Posted 1 year ago
Buen servicio, buena comunicación y excelentes ofertas.
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Posted 1 year ago
Very happy with everything
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Posted 1 year ago
Had them for a day now. Adjusted temple hooks a little. Fit fine. They stay in place like I wanted. No smears on the lenses from being pushed back in place. Perscription seems right on target. Would buy again.
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Posted 1 year ago
It's my second order and the process has been smooth and easy. I've compared prices and after discount codes EZ Contacts is cheaper than their competitors.
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Posted 1 year ago
Great service, fast shipping and no hidden fees. The price you see listed is the price you pay. I highly recommend EZContacts.
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Posted 1 year ago
you keep asking i keep saying i am sometimes getting a defective lense! what you say?!
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
I'm very impressed! After losing my sunglasses while out of state, I looked around online for a new pair and found the sunglasses I was looking for at a competitive price at EZContacts.com. The website was easy to navigate and responsive/no lag. The option for 3 different shipping speeds was very convenient and appreciated. Once I placed the order, I was able to easily track the status online. My glasses just showed up only 2 days later. I'll definitely recommend this website to others!
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Posted 1 year ago
I have been wearing contacts for 30 plus years and have ordered from various companies. But EZ Contacts beats them all for ease in ordering and amazingly fast shipping! I’ll be a customer for life!
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Posted 1 year ago
Customer service was not helpful when researching the status of my order. The person said the item was backordered and it would be 4-6 weeks. Then I cancelled the order and submitted a new one and it was shipped the next day. Very inconsistent!
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Posted 1 year ago
Thank you for sharing your experience with us. We apologize for the inconsistency in the information you received regarding your order status. That’s certainly not the level of service we strive for. We appreciate you bringing this to our attention, and we’re glad to hear your new order shipped promptly. Your feedback is valuable as we work to improve our processes. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your understanding!
Posted 1 year ago
I can't review the goods because I have not yet received them. I placed an order over a month ago and had received no word about the status of the order aside from it having been placed. I wrote EZContacts this afternoon on the subject and miraculously, I received notice that the order had been shipped within a few minutes. Coincidence or what? I am not at all happy about the service rendered.
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Posted 1 year ago
Hi there, Thank you for your feedback. We apologize for the lack of communication regarding your order. We understand how frustrating it can be to wait for an update. We want to assure you that your order was shipped within the given timeframe of 4-6 weeks. We're glad you received the shipping notification shortly after reaching out to us. Your experience is important to us, and we appreciate your patience. If you have any further questions or need assistance, please feel free to reach out.
Posted 1 year ago
Great
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Posted 1 year ago
Tried to buy 3 times for my girlfriend’s birthday, the order kept getting canceled supposedly because of an error on the billing address. Nothing was wrong with it. Nobody answered my email.
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Posted 1 year ago
Hi there, Thank you for bringing this to our attention, and we sincerely apologize for the frustration you’ve experienced with your order. We understand how important it is to get your gift on time, especially for a special occasion. One of our representatives will be reaching out to you shortly to resolve this issue and ensure your order is processed smoothly. We appreciate your patience and understanding, and we’re committed to making this right.
Posted 1 year ago
I am realizing just how long each of my shipments have taken. I am always having to go in and search for my order because it is taking too long to come. I am currently waiting on an order I placed 6 days ago with no response to my status inquiry and no update to my account as to status. Very discouraged from ordering through EZ contacts again.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We sincerely apologize for the delay and lack of updates regarding your order. We understand how frustrating this can be. Your order is currently in transit, and we appreciate your patience as it makes its way to you. We’re continuously working to improve our communication and shipping processes to ensure a better experience for our customers. If you have any further questions or need assistance, please don’t hesitate to reach out. We value your business and hope to regain your trust.
Posted 1 year ago
Good price and quick delivery
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Posted 1 year ago
Better sales and coupons for longtime customers. I've been buying from you long before you took over this company. I was a longtime user of the company you bought from. No appreciate for long-term customers.
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Posted 1 year ago
The only issue I had is when I order a pair of Ray-Ban they didn’t say they were out of stock. Other than that everything is fine
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Posted 1 year ago
Great customer service. Fast and efficient.
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Posted 1 year ago
i canceled my order
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Hasn't received my order since 2 weeks ago. Just shipped today. Promised to be "ready to ship in 3-5 business days". I'd say not worth your time.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews