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EZContacts Reviews

4.0 Rating 22,688 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Ordered Glasses about 3 weeks ago, finally arrived On 2-20-23. I was kept informed the whole wait time. The glasses are very nice, just what I wanted.
Helpful Report
Posted 2 years ago
Had a customer code to put in for 10% off but wouldn't take it
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Posted 2 years ago
I find it VERY difficult to use your system. I just received a ems saying my order can’t be processed until I provide the order number. That’s ridiculous -it’s your order number
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Posted 2 years ago
I have been ordering "dailies aquacomfort plus" for over a decade now. EZcontacts have always gave me the best deals... they are fairly comfortable, but every now and then (I would say 2-4 times a year) they will rip in your eye. everyone tries to blame the company/manufacturer ... but I would put some blame on the contact wearer too... here is some tips! don't rub your eye while wearing them (I have a tendency to do that a lot) keep your finger nails neat and trimmed. so if you have long figner nails - be extra extra careful and yes I know getting a ripped contact out of your eye can be a pain in the ***to get out
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Posted 2 years ago
Everything was great with EZContacts!My contacts came quickly and accurately- Thank you! I had an issue ordering(I accidently ordered 2 because my first transaction didn't immediately go thru and I was confused and apparently impatient! ). There was no cancel button, but I emailed them and they took care of it promptly- again Thank you!
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Posted 2 years ago
Slightly mixed: the website was trying to rip me off, but the customer service was awesome!
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Posted 2 years ago
Thank you !! I am very satisfied with this product.
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Posted 2 years ago
Easy navigation for glasses of my choice.
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Posted 2 years ago
Was not able to upload contact prescription at the time of purchase.
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Posted 2 years ago
Ease transaction
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Posted 2 years ago
I had a very pleasant shopping experience with EZContacts. I gave all suppliers a fair shot at my business but ultimately, I chose EZContacts for their user portal and price. The ONE disappointment that I had is that although there was a 5-7 day Free Shipping option listed on the delivery preference drop-down, it was grayed-out and did not let me select, so I paid $7.95 when it appears I should have not had to pay at all.
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us. Upon checking, it appears that you received a promotional cost in your order. Please be advised that orders with special promotion pricing may not be eligible for the free shipping offer as stated on our site. We apologize for the miscommunication. Please let us know if we can be of further assistance by emailing us at help@ezcontacts.com and we'll be glad to help!
Posted 2 years ago
Easy process but it took a while to get there.
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Posted 2 years ago
Stop sending these damn emails. I need to know it's ordered. It has shipped. I have received. No more.
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Posted 2 years ago
Very easy to use, my only issue is the Website stated free shipping in the usa, but at checkout i was charged.
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Posted 2 years ago
Hi there, Thanks for reaching out to us. Upon checking, it appears that you received a promotional cost in your order. Please be advised that orders with special promotion pricing may not be eligible for the free shipping offer as stated on our site. We apologize for the miscommunication. Please let us know if we can be of further assistance by emailing us at help@ezcontacts.com and we'll be glad to help!
Posted 2 years ago
Pleased with transaction.
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Posted 2 years ago
Glasses are perfect. Exactly what I wanted at a fraction of the "retail price". Unfortunately, it took 3 months to get them (no real contact as to status since November) and I had given up and assumed I had never placed the order. 2 days before I received them, I ordered them at my eye glass place. So now I will have 2. But as I love the frames I am ok with this!
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Posted 2 years ago
Fast and convenient. Thanks!
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Posted 2 years ago
I wish you would do discounts on contacts like you do on glasses.
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Posted 2 years ago
Size options needs more organization
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Posted 2 years ago
Overall, Im happy with the the end product. The lenses are a bit loose but we'll see in the end if they hold up. My one gripe and why I gave 4 stars is that theres poor follow up as far as the delivery of the product. its 5 days from the day they get the lenses ... but it takes up to two weeks to get the lenses from the mfg. to EZcontacts. other than that, very happy.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your 4-star rating! We appreciate your feedback, including that the lenses may have been a bit loose. We will do our best to ensure we provide you with the most accurate end product. We apologize for the lack of follow-up in regard to delivery and will continue improving our service. Please note that you are within the 30-day window for returns, so if you're not completely satisfied with your product, we'll be glad to take it back for a full refund or exchange, depending on your preference. You can click on the link below for more information: https://www.ezcontacts.com/help/faq/returns-and-exchanges Overall, we are glad to hear you are happy with the end product and appreciate your business with us.
Posted 2 years ago
EZContacts is rated 4.0 based on 22,688 reviews