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EZContacts Reviews

4.0 Rating 22,688 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The on line support helped me in ordering the correct lenses.
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Posted 2 years ago
So far everything is fine. I'm waiting for my sunglasses to arrive. Thank you. Maria
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Posted 2 years ago
You guys had me update my prescription with you in November. It shows on my account, yet i was still required to provide it again… there should be some system that keeps up to date customer information organized and saved…
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Posted 2 years ago
The website was easy to use. Submitted my prescription and my order was processed quickly with no problems. I received my contacts in a very timely manner. I will definitely use EZContacts again.
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Posted 2 years ago
Great price and easily ordered. Definitely not same day shipping as advertised ordered January 4th processed for shipping January 9th
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Posted 2 years ago
Seems fine. Would like free ship
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Posted 2 years ago
Hi there! Thanks for your review! Upon checking, I see that you received a promotional cost in your order. Please be advised that orders with special promotion pricing may not be eligible for the free shipping offer as stated on our site. I apologize for the miscommunication. Please let us know if we can be of further assistance by emailing us at help@ezcontacts.com!
Posted 2 years ago
You offer a discount but must enter number which would’ be much easier if numbet was on checkout page
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Posted 2 years ago
Prices are always great initially. However when you go to reorder the price is almost doubled which forces to use a different company every other time.
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Posted 2 years ago
So far I have definitely enjoyed what this site has to offer, designer glasses at some of the best prices that I have seen. Love the selection! By far the most difficult part about this process was trying to decide which frames I wanted! I will definitely be using this site going forward!
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Posted 2 years ago
iTS MY 3RD PAIR OF GLASSES FROM YOU GUYS AT EZ CONTACTS, I WAS SUPRISED I DID NOT APPLY FOR ANY PROMO DISCOUNTS, AS I AM A REPEAT CUSTOMER AND HAVE REFERRED FRIENDS AND FAMILY. i ALSO HAVE ACCUMULATED POINTS WITH THE 3 PURCHASED I HAVE MADE, HOWEVER, IM CONFUSED AND CANNOT FIND ANY INFO ON YOUR SITE TO EDUCATE ME ON WHAT THOSE POINTS DO OR WHAT PURPOSE THEY SERVE. THANK yOU BEST REGARDS, IM LOOKING FORWARD TO RECEIVING MY PERSOLS, STEVE MCQUEEN
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Posted 2 years ago
Hi there, ​Thanks for your feedback! EZPoints are added to your account after the order is complete and become active 90 days after the order ships. You earn 1 point for every $2 spent on eligible items. For every 250 points earned, you will be emailed a $25 voucher code which can be redeemed on orders of $150 or more. Please note that EZPoints cannot be used in combination with any other promotion, (e.g. special discounted pricing or promo codes). You can check your EZ Points balance and earning history by clicking here. If you have any further questions, please don't hesitate to reach out, and we'll be happy to assist you :)
Posted 2 years ago
Easy ordering
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Posted 2 years ago
EZContacts does not offer an option to cancel if a mistake is made after the fact. I scrambled to get my order fixed before it shipped to the wrong state.
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Posted 2 years ago
I have purchased over 5 pair of glasses and I have never been disappointed. Customer service and quality is excellent. I would give 5 stars but my promo codes are never excepted so I rated them 4 stars. But overall I'm satisfied.
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Posted 2 years ago
The frame is good and delivery service is also good .
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Posted 2 years ago
Everything was easy to order and it said on the website that’s it’s a free shipping, but I was still charged for the shipping $7.99.
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Posted 2 years ago
Hi there! Thank you for your order and your review! Upon checking, it appears that you already received a discounted price on your order, so it would not be eligible for the free shipping option as stated on our website. We apologize for this misunderstanding. We appreciate your business and wish you a wonderful day ahead!
Posted 2 years ago
Awesome very easy ordering and shipping. Highly recommend
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Posted 2 years ago
EZ Contacts has the worst hours of any company that I purchase from. Live Customer Service should be open until 11:00 pm Eastern Time and should be open on Saturday. I understand that you are providing a work-life balance to your employees, but you are running a business and need to provide better hours for your customers. The hours now are unacceptable to me, especially closing very early on Friday and not being open on Saturday. Please reconsider the hours you are open. Thanks for listening!
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Posted 2 years ago
Hi there, Thank you so much for reaching out and providing valuable feedback! We are pained to hear that you are dissatisfied with our opening hours and will certainly take your suggestions into consideration. We sincerely appreciate your business with us and wish you a wonderful day ahead!
Posted 2 years ago
Easy to order & less expensive with no hidden charges 👍
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Posted 2 years ago
Customer service was always very responsive and helpful
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Posted 2 years ago
Convenient
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,688 reviews