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EZContacts Reviews

4.0 Rating 22,688 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Not sure why they sent me this review when my order was just shipped today? Easy ordering process takes a while to get it shipped but that’s with everything nowadays. The price was great I can’t speak to the quality because it hasn’t arrived yet.
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Posted 2 years ago
after waiting on hold for a while registered to receive a callback and did so shortly after. The gentleman who helped me was awesome in helping me with the right lenses for me. very professional.
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Posted 2 years ago
Would give a 5 but taking a while to get my order
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Posted 2 years ago
My sunglasses took a while to get here, but it was worth the wait. Good product, reasonable price and very utilitarian.
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Posted 2 years ago
The Google ad said free shipping even though the item was discounted. When I went to check out I originally did not get the free shipping because the item was discounted. I had to complain that the ad was misleading.
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Posted 2 years ago
Thank you for providing your 4-star rating for EZContacts! We sincerely appreciate your repeat business and we apologize for the misleading advertisement regarding free shipping. We're committed to providing transparency with our promotions and apologize that this was not the case with what you experienced. We'll be sure to look into this to prevent it from happening again. We appreciate you bringing this issue to our attention and wish you a wonderful day ahead.
Posted 2 years ago
A Very user friendly webstore. and quality customer support. Best is you get this with very good prices.
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Posted 2 years ago
Good service and the price was good after the discount
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Posted 2 years ago
Easy to navigate the website, great selection of sunglasses (even designer sunglasses for kids!), great prices (I compared to other sites), and fast shipping. Upon receipt of the sunglasses, I noticed how well-made they were and seem to be the real deal as for designer. Excellent sun protection lenses also. The one thing I do wish that EZContacts has, is a virtual try-on. The measurements are noted, but trying them on would be great.
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Posted 2 years ago
It was impossible to find where I could input a discount code
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Posted 2 years ago
Hi, i have been using ezcontacts for over 2 years now. They are very comfortable and soft in the eyes even after long hours usage during the day for a fresh pair of lens and that pair lasts atleast for 2months. But lately i have noticed that a fresh pair is tearing out very easily within a week of usage. I hope the lens quality is throughly checked and reconsider to make necessary changes for more durability. Thank you!
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Posted 2 years ago
Thank you for the 4-star rating and for your loyalty over the past 2 years! We are sorry to hear that the lens quality has not been up to your standards lately. Rest assured, we are making sure all lenses are thoroughly checked and we will take your feedback into consideration to make any necessary changes to ensure greater durability. We would like to hear more about this issue you've experienced; please email us at help@ezcontacts.com and we'll be glad to figure out a solution with you.
Posted 2 years ago
I have bought from them several times and it has been easy and no problems. The only complaint I have is on their site they so free shipping but in check it, shipping is always usually charged.
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Posted 2 years ago
easy to navigate and use.
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Posted 2 years ago
EZ Contacts makes ordering easy. They will contact your Dr if you don’t have your prescription. However, I feel like they sneak in the 3-5 day shipping for $7.95 on you. The last few times I’ve ordered, they got me. They have free shipping for 5-7 days but the 3-5 days is automatically checked so if you’re not paying close attention, you’ll be paying an extra $7.95 on top of the already expensive purchase.
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Posted 2 years ago
Hi there, Thank you for your 4-star rating! We are glad to know that you are a loyal customer at EZContacts and apologize for any confusion related to the 3-5 day shipping option. We strive to provide our customers with the best service and we do our best to ensure that all options are clear and transparent. We'll be sure to look into this issue to prevent future misinformation. Thank you again for your honest review!
Posted 2 years ago
quick easy process
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Posted 2 years ago
Generally very good, but your 10% coupon offer was confusing and frustrating, so I gave up applying!!
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Posted 2 years ago
I liked how easy it was getting verified on my prescription
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Posted 2 years ago
Some competitors have a price way out of range I think who pays for that. These were reasonably priced but appeared a little more expensive then some dirt cheap ones. But the dirt cheap competitors would offer this price as click bate and then make you fill everything out to then add a crazy processing fee. In comparison, this place was maybe $1-2 more per box but was up front on the pricing so I decided to go here because I don’t think companies should be able to get away with the click bate tactics. It makes it annoying as a consumer to shop around fairly. I didn’t mess with clicking on all the click bate sites as I have been through this before. I think it’s ridiculous and I don’t want to give them my money. Only negative here is I get a 10% first order email after i already placed my first order? Maybe place in your cart and come back later??
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Posted 2 years ago
My problem is with you submission form I had to change my address three times, then you put it in my wrong prescription when I gave you my new one, I took the photo and uploaded it four times, then I paid for my order, and then you still said you didn't have my new prescription. Finally at the end I able to get this done. What should have taken 10 minutes took over an hour. The only thing I have to agree with is that your prices are very good.
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Posted 2 years ago
Very satisfying and buying online beats standing in line,at the stores.
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Posted 2 years ago
This is the 1st time I used this wed site I hope iit’s good
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,688 reviews