EZ SMILE Reviews

Name: EZ SMILE
Rating: 4.40

4.4 Rating 873 Reviews

84 %

of reviewers recommend EZ SMILE

Company Reviews

Product Reviews

Metrics

4.4

Based on 873 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Phone:

1300 936 400

Email:

info@ezsmile.com.au

Location:

19/14 Jubilee Avenue, Warriewood NSW
2102

EZ SMILE 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good”

Helpful Report

Posted 10 months ago

Thanks

Posted 10 months ago

“Highly recommend Ez Smile for the low hassle teeth straightening procedure. My teeth were on the very bad scale of teeth crookedness and it has worked 95% for a cost of 25% of braces so I am very happy with the outcome and tell everyone I know to check out Ez Smile and just do it! (I am a shop keeper so I know a lot of people) I would of gave 5 stars if my Teeth were 100% as one of my front teeth is still a little bit forward of the other one but I am still very happy with the outcome for the price paid.”

Helpful Report

Posted 10 months ago

Thanks for the review Adam, as per our satisfaction guarantee policy we are refining your teeth and we will get you the 100% result and the 5th star rating.

Posted 10 months ago

“good website”

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Posted 10 months ago

Thanks

Posted 10 months ago

“Easy”

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Posted 10 months ago

Thanks for your order

Posted 10 months ago

“Easy service”

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Posted 10 months ago

Thanks Tara

Posted 10 months ago

“NA”

Helpful Report

Posted 10 months ago

Thanks Ignacio now that you have your aligners we will aim at improving your rating from 3 to 5 stars. Thanks again for choosing EZ SMILE.

Posted 10 months ago

“Super easy to order thank you”

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Posted 11 months ago

Thanks for your order Billy, much appreciated.

Posted 10 months ago

“Slow website and retainers don’t work”

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Posted 11 months ago

Sorry to hear this Anastasia, you have reordered retainers so I dont understand why they are not working for you? I will reach out to you to find out more info.

Posted 11 months ago

“Super keen to start my journey! Smooth process so far”

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Posted 11 months ago

Thanks Matt

Posted 11 months ago

“Easy to fill out form, didn’t take much time to complete”

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Posted 11 months ago

Thanks for the order Jordan, your aligners will be about 2 weeks or so. We look forward to getting you started.

Posted 11 months ago

“Very easy and quick service”

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Posted 11 months ago

Thanks Asdrubal

Posted 11 months ago

“Cheers guys !”

Helpful Report

Posted 11 months ago

Thanks for your order Jacinta, aligners are on their way.

Posted 11 months ago

“Great service and so great to deal with.”

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Posted 11 months ago

Thanks Sandy, I am glad you are happy with your results. Retainers will be with you soon.

Posted 11 months ago

“Very good”

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Posted 11 months ago

Thanks Nikola much appreciated.

Posted 11 months ago

“Last retainer broke very easily, ordered some new one hopefully these are better. Also is it the same price for a retainer at top retainer only as it is for the the set top and bottom. If so that is a rip off”

Helpful Report

Posted 11 months ago

Hi Riley, our records show that your retainer lasted about a year. This is normal in the initial stages of retention, there is more pressure on retainers as teeth are trying to shift back. Retainers usually last longer after the initial stage, but we do always recommend renewing them at least annually to ensure the retainer keeps doing its job effectively. In terms of same price for top retainer only, this is incorrect. You treated upper only so you will get 2 Upper retainers with the set. You ordered 2 sets so will get 4 retainers. We will happily refund one of those sets if you wish. We are certainly not a rip off. Thanks

Posted 11 months ago

“Easy and clear so far”

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Posted 11 months ago

Thanks for your order Shannon, your aligners will be with you in about 2 weeks time. We look forward to working with you.

Posted 11 months ago

“Delivery of Impression kit was very slow. Maybe try another Courier company in NZ”

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Posted 11 months ago

Thanks for your order Shannyn, we use Australia post to send to NZ and they choose the delivery agent in NZ, we usually have good time frames and service with them, apologies for the delay in this instance.

Posted 11 months ago

“Very easy to get started”

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Posted 11 months ago

Thanks Karina, we look forward to seeing the end results. Your aligners will be with you in about 2 weeks time.

Posted 11 months ago

“Sorry love your product but website is not working - if you login and go to shop it doesnt work - in other words you have to enter your address details as a new shopper if you order whiteners”

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Posted 11 months ago

“Just ordered my alignment”

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Posted 11 months ago

Thanks Chris, your aligners will be with you very soon.

Posted 11 months ago

EZ SMILE is rated 4.4 based on 873 reviews