ezybook.co.uk Reviews

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"\ud83d\udea8\ud83d\udea8\ud83d\udea8PLEASE DONT USE THIS COMPANY.\r\nParked my car at Stansted airport first n last time. Service was just awful from start to end,they charge you extra \u00a315 for transfer n we are on our way to airport they owner phoned driver to turn around n come back n collect more ppl,we nearly missed our flight n for them 5-10mins are 1hr as we waited to be collected for nearly hour n when collected my white car was all covered with BLACK THICK DUST!!! Please read reviews as well on TRIP ADVISOR,DONT USE THIS COMPANY \ud83d\udea8\ud83d\udea8\ud83d\udea8Please see pics how my car was covered with black dust!!!"

"Joyriders -Avoid this company at all cost . I have booked Easybook service ( Gatwick Secure Parking LTD) to look after my car while I was on holiday for a week at Gatwick Airport. On 11\/ 04 \/24 when I came back I was made to wait 2.5 hours in the car park for the car to be delivered with the reason that they couldn\u2019t find the key . When finally arrived the car was stopped in darkest possible spot away from us with car keys left inside and car running but this wasn\u2019t the worst . I have noticed that the car is in terrible state inside and out. My petrol in the tank was completely used. I had 3\/4 of fuel left when I left the car with the driver a week before that . There was extra 160 miles on my odometer instead of the promised 6- 7 miles . The car smelled of marihuana with empty bottles of juice , drinks , mud and dirt , cigarette butts, ketchup sachets , chicken poo all over it even on the back seat, but this still wasn\u2019t the worst. I had 5 damaged car body panels - multiple small damages , scratches , dents including 2 doors and cracked back bumper . While I was taking photos the driver quietly disappeared but not before offering to buy the car of me because \u201c it was such fun to drive and it was something else\u201d. On a way back in addition to my frustration petrol run out before I reached the petrol station which added more delays to my journey. On top of all this I discovered that the car was a bit lumpy and less power and next day I have noticed smoky exhaust due to turbo damaged which wasn\u2019t issue before . After one month now , three emails with proof photos sent to complaint department there is no response or any indication that my mails are read . When contacting by phone there was no care , consideration or guilt from the other side , \u201cdo whatever you want \u201c was Ali\u2019s answer. On the confirmation email is only one mobile number used for all their support so you always speak to one person from picking up your car at the Airport to complaints (red flag and total waist of time ). To everyone out there considering to use their service please read my experience before you trust your car keys with them . You can end up with damages worth thousands like myself or even worst . Unfortunately only allowed me to upload 2 photos"

"Joyriders -Avoid this company at all cost . I have booked Easybook service ( Gatwick Secure Parking LTD) to look after my car while I was on holiday for a week at Gatwick Airport. On 11\/ 04 \/24 when I came back I was made to wait 2.5 hours in the car park for the car to be delivered with the reason that they couldn\u2019t find the key . When finally arrived the car was stopped in darkest possible spot away from us with car keys left inside and car running but this wasn\u2019t the worst . I have noticed that the car is in terrible state inside and out. My petrol in the tank was completely used. I had 3\/4 of fuel left when I left the car with the driver a week before that . There was extra 160 miles on my odometer instead of the promised 6- 7 miles . The car smelled of marihuana with empty bottles of juice , drinks , mud and dirt , cigarette butts, ketchup sachets , chicken poo all over it even on the back seat, but this still wasn\u2019t the worst. I had 5 damaged car body panels - multiple small damages , scratches , dents including 2 doors and cracked back bumper . While I was taking photos the driver quietly disappeared but not before offering to buy the car of me because \u201c it was such fun to drive and it was something else\u201d. On a way back in addition to my frustration petrol run out before I reached the petrol station which added more delays to my journey. On top of all this I discovered that the car was a bit lumpy and less power and next day I have noticed smoky exhaust due to turbo damaged which wasn\u2019t issue before . After one month now , three emails with proof photos sent to complaint department there is no response or any indication that my mails are read . When contacting by phone there was no care , consideration or guilt from the other side , \u201cdo whatever you want \u201c was Ali\u2019s answer. On the confirmation email is only one mobile number used for all their support so you always speak to one person from picking up your car at the Airport to complaints (red flag and total waist of time ). To everyone out there considering to use their service please read my experience before you trust your car keys with them . You can end up with damages worth thousands like myself or even worst . Unfortunately only allowed me to upload 2 photos"

"After our car was picked up by a driver that stunk of alcohol, we've informed the office. On our return the car was absolutely filthy! We were asked to send pictures and the person told my husband they've washed it and called my husband stupid. Absolute joke of a company!"