Hi Wene,
Thank you for your review of Famous Footwear.
We're so sorry to hear Australia Post are yet to deliver your order.
We dispatched your order on the 30th of January from our Gold Coast distribution centre via standard shipping. We have tracked your order and can confirm it is on the way to your WA location.
If you believe Australia Post may have lost your item or it's taking a little longer than usual, please get in touch with our customer care team at customercare@famousfootwear.com.au so we may open an enquiry with Australia Post on your behalf and resolve this for you.
Kindest,
The Famous Footwear Team xx
“Always buy the same boots. Love them. Wear them every day for work and casual wear too.
Always do On line purchase with free delivery can’t go wrong.”
“I always choose the same sandals from Famous Footwear each year. They are immediately comfortable- never a blister found! They look smart, wear well and so nice to wear.”
“Shoes are extremely comfortable. I have narrow feet and this shoe fits with some room on the side. Super comfy and keeps your feet securely strapped.”
“I purchased a pair of shoes in Melbourne on a visit from the country. Loved them SO Much I did a online order and purchased 2 more pairs
Love your Shoes and Great Service too 💜💜💜💜💜💜💜”
Hi Michelle,
Thank you for your review of Famous Footwear.
We're so sorry to hear your new shoes weren't a perfect fit!
I can see that you have returned your items and a refund has been issued. If in future you would like any assistance with sizing, width or measurements, our customer care team are available to assist.
Please send us an email at customercare@famousfootwear.com.au for any assistance whatsoever.
We're always here to help. 🤍
Kindest,
The Famous Footwear Team xx
“Famous Footwear staff were extremely helpful and friendly especially at the Fountain Gate store. I would recommend Famous Footwear as the first place to look for a new pair of shoes for any occasion, they have a fabulous variety of different styles to choose from and you will always find something that fits perfectly 😊👍”
