“I am quite unhappy as I still haven’t received my shoes :(
I have ordered other things from other stores since my order to you, and I’ve received everything else.”
Hi Steph,
Thank you for your review of Famous Footwear Australia.
We're so sorry to hear Australia Post has not yet delivered your parcel! Our records show your parcel was dispatched from our Gold Coast distribution centre on the 29th of December. Unfortunately, Australia Post has delayed your delivery for reasons unknown.
We'd love to assist you further in locating your parcel and help rectify this delay. Please email our customer care team at customercare@famousfootwear.com.au so we may assist you further and resolve this for you.
Kindest,
The Famous Footwear Team xx
Hi Poonam,
Thank you for your review of Famous Footwear.
We're so sorry to hear you have not yet received your order. As you mentioned, Australia Post is stating that your order has been delivered and we'd love to help investigate and resolve this for you. Please contact us at customercare@famousfootwear.com.au so we may assist you further.
Kindest,
The Famous Footwear Team x
“Amazing customer service rep helped me find 2 pairs of the discontinued black everyday crossover sandals and organized shipping to me.
Please bring these sandals back!
They are the absolute best shoes!!!”
“I found FF living on the Gold Coast a few years ago, it was perfect for me. When I moved and realised I couldn’t get them anywhere, thank goodness for online shopping. This is the only place I shop.”
