“Disappointingly I have still not received my order and will probably not receive it before I need it….. ordered on 5th December today is the 15th and still not here…. Aus Post issues. Not sure I will be ordering on line again.”
Hi Karen,
Thank you for your review of Famous Footwear.
We're so sorry to hear your order took a little longer to be delivered by Australia Post than usual. Unfortunately this time of year Australia post delays can occur however according to our records your order was delivered on the 15th of December.
If this is an error and you still have not received your order please contact us via email at customercare@famousfootwear.com.au so we may assist you further.
Kindest,
Famous Footwear Online x
“I regularly buy shoes from Famous Footwear because I can find styles that suit my feet and are comfortable to wear. As an 'older female I like block heels that are fashionable and smart. They are VFM and deliveries are prompt.”
Hi Gillian,
Thank you for your review of Famous Footwear Australia.
We're so sorry to hear Australia Post has not yet delivered your parcel!
Our records show your parcel was dispatched from our Gold Coast distribution center on the 23rd of November, the same day the order was placed. Unfortunately, due to unforeseen weather events and flooding, delivery routes to Western Australia are incurring some transit delays.
We'd love to assist you further in locating your parcel and can confirm we do have avenues to locate your parcel with Australia Post. Please email our customer care team at customercare@famousfootwear.com.au so we may assist you further and resolve this for you.
Kindest,
The Famous Footwear Team xx
Hi Anthony,
Thank you for your review of Famous Footwear Australia.
We're so sorry to hear Australia Post has not yet delivered your parcel!
Our records show your parcel was dispatched from our Gold Coast distribution centre on the 21st of November. Unfortunately, due to unforeseen weather events and flooding, delivery routes to Western Australia are incurring some transit delays.
We'd love to assist you further in locating your parcel. Please email our customer care team at customercare@famousfootwear.com.au so we may assist you further.
Kindest,
The Famous Footwear Team xx
“My first purchase from Famous Footwear. I normally like to try on shoes for comfort before purchasing, so was apprehensive about shopping for shoes online. These are the most comfortable high heel shoes I now own. Delivery was quick and well packed. I'm a very happy customer!”
