Hi Antonella,
Thank you for your review of Famous Footwear.
We're so sorry to hear Australia Post has damaged your order.
Unfortunately our online distribution centre doesn't carry any 'spare' boxes. If you are local to any of our Famous Footwear stores, they will be happy to provide you with an alternative box so you may then gift the pair to your friend or family member.
If you need any further assistance or would like to discuss further, please contact us at customercare@famousfootwear.com.au.
Kindest,
The Famous Footwear Team xx
“Love them will be ordering more shoes in the future. They arrived quickly and received notifications during transit. The boots are comfortable and stylish. Very happy”
“The service was 10/10, you guys actually take pride and care in your customers. I wanted a pair of heels where NSW did not have any left in my size , I had Terri from customer care team message/email me to help me get the heels I wanted for my engagement, she was so easy to deal with and helped me purchase my heels via the phone within minutes. Terri had great customer service. I’m extremely happy with my experience, I will definitely be purchasing more shoes from you guys.”
