Feather & Stitch Reviews

4.9 Rating 1,042 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,042 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous
Anonymous  // 01/01/2019
I’ve only shopped on line but everything that I have bought have been as described and the sizing is perfect. Always beautifully packed and swift service. Thank you
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Posted 1 year ago
Lovely product, and, as always beautifully presented - arriving on time, via the post. Thank you! J Allison.
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Posted 1 year ago
Love my new pieces, super speedy delivery beautifully packaged. Thank you . Five star service x
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Posted 1 year ago
Great website, easy and efficient. Both deliveries and returns dealt with quickly and trouble free. Super customer service also over the ‘phone, no query too much trouble to answer. Have shopped with Feather & Stitch for a number of years now and cannot rate them highly enough.
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Posted 1 year ago
Always very welcoming and no sales pressure
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Posted 1 year ago
Great key wardrobe pieces, with lovely staff
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Posted 1 year ago
Yes I did very quick service,thank you so much, Many thanks Helena
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Posted 1 year ago
Love the dress - its beautiful
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Posted 1 year ago
My clothing item came beautifully wrapped with a hand written card. Great customer service all round & a really lovely item of clothing.
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Posted 1 year ago
I love shopping with Feather and Stitch; beautiful edit and quick delivery. Thanks!
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Posted 1 year ago
I love my jumper! I loved the packaging too. All in all, a very good experience.
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Posted 1 year ago
Excellent service and product as always. Lovely personalised packaging- thank you so much! 😊
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Posted 1 year ago
Speedy delivery and very happy with my new jeans!
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Posted 1 year ago
Excellent, efficient and friendly service. Gorgeous cardigan. Thank you.
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Posted 1 year ago
Excellent -fast delivery (despite RM strikes!) and beautifully parcelled. Really appreciated the hand written note!
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Posted 1 year ago
Beautiful clothes, and always great service. I love my new Baum sweater, so warm and snuggly. Will be wearing on repeat x
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Posted 1 year ago
Wonderful small boutique with great variety of designers and helpful staff
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Posted 1 year ago
Brilliant service
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Posted 1 year ago
Always a pleasure to order anything from Feather and Stitch, arrives beautifully packaged, usually with a hand written note. If you need help with sizes, etc. their service over the telephone is just as exemplary.
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Posted 1 year ago
Quick delivery, well packaged and excellent customer service. Would highly recommend!!
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Posted 1 year ago
Feather & Stitch is rated 4.9 based on 1,042 reviews