Feather & Stitch Reviews

4.9 Rating 1,031 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,031 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous
Anonymous  // 01/01/2019
Fast delivery and packed with care. Returns were easy and refunds dealt with swiftly.
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Posted 8 months ago
Love the range of clothes - but more than that, I love the customer service. Always a hand written note and beautifully packaged - which is how the clothes deserved to be treated. No plastic!
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Posted 8 months ago
Wonderful sheets, comfy and crisp! I appreciated the suggested care recommendations too.
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Posted 8 months ago
The belt is great,just what l wanted. Looks fine over Summer dresses,but will also be good over Winter clothes...Will be very versatile...
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Posted 8 months ago
Fabulous clothes - very true to the images and descriptions on the website. Speedy delivery and luxurious packaging/unboxing experience. I would definitely confidently buy online from Feather and Stitch again - and use them for gifting
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Posted 8 months ago
Great experience from insta post where i saw my dress to online chat and subsequent order. Communication excellent, ordering easy and delivery swift. Love love love my Shrimps dress, a multi tasking piece allowing me to focus and be stylishly present wherever i go. Follow these girls on insta for regular new and regular labels, restocks and cool styling ideas.
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Posted 8 months ago
What a wonderful store. I cannot tell you how lovely the ladies are online and in store. Customer service at its best. And goes without saying the clothing is amazing. I only recently discovered after the gorgeous Jo Whiley wore their clothes at Glasto. Brilliant selection. Top marks. Xx
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Posted 8 months ago
Great service, beautiful packing and a lovely belt which I am very happy with.
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Posted 8 months ago
Your service is excellent very quick delivery and the note you put in my parcel was very much appreciated. The top is so nice for the summer and a lovely colour. Thanks again Anne Gregory
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Posted 8 months ago
Dress arrived super quick and beautifully wrapped. Love the dress
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Posted 8 months ago
Always Happy with the excellent service. Kind Regards Suzanne Dargie
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Posted 8 months ago
Great speedy service and lovely packaging too. Felt like a very personal service.
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Posted 8 months ago
An inspiring collection of clothes. So welcoming and helpful. I love their personal touch. Great on line experience with easy and quick return and such a treat to do to the beautiful shop in Richmond.
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Posted 8 months ago
I ordered the Acacia Striped Jumper…I love it! Ordered the medium, I’m usually an 8-10 and it fits perfectly. Looks great with my flared jeans for a slight 70’s vibe. Delivery was quick too Will definitely be ordering again and highly recommend Feather and Stitch
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Posted 8 months ago
Love my Essentiel Antwerp purchases. Always arrives promptly . Thank you
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Posted 8 months ago
Fantastic fast delivery. Beautifully packaged ❤️
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Posted 8 months ago
Prompt quick service as always
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Posted 8 months ago
Fantastic boutique with lovely fashion.
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Posted 8 months ago
A fabulous selection of lovely brands, great customer service and I really enjoy supporting smaller shops and businesses. I have recommended Feather and Stitch to my friends and will definitely be shopping with them again.
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Posted 8 months ago
Excellent service as always. Amazing store
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Posted 8 months ago
Feather & Stitch is rated 4.9 based on 1,031 reviews