Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,121 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Tell us how Feather & Stitch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful range of clothes to choose from and my order was packed beautifully and despatched promptly”

Helpful Report

Posted 4 years ago

Dear Anita, thank you so much for leaving us such lovely feedback. We really appreciate your support. X

Posted 4 years ago

“Five stars - always very helpful both with style and service.”

Helpful Report

Posted 4 years ago

Thank you so much for your wonderful feedback. We are delighted you are pleased with your shopping experience with us. X

Posted 4 years ago

“First class service, beautifully packaged.”

Helpful Report

Posted 4 years ago

Dear Nicola, thank you so much for leaving us such wonderful feedback. We are so happy to hear this. X

Posted 4 years ago

“Trustworthy, always helpful. My favourite clothes store!”

Helpful Report

Posted 4 years ago

Thank you so much for leaving us such wonderful feedback. We really appreciate it. X

Posted 4 years ago

“Beautiful clothes. Great service.”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely comments. We really appreciate your support. X

Posted 4 years ago

“Just a lovely go-to boutique!! ❤️❤️❤️ Always find something here & delivery is super quick & returns easy. Fantastic range of clothes & accessories”

Helpful Report

Posted 4 years ago

Dear Sarah, thank you so much. We are delighted to hear this and thank you for shopping with us. X

Posted 4 years ago

“I live in West Sussex and have never visited this lovely store but it has become my online-go to for new clothes. Such a great selection of clothes for the classy woman. The sales team are so helpful at the end of the phone. Orders arrive within 2-3 days in excellent packaging and condition, with a super lovely personalised note. Any exchanges of size were done quickly via post and refunds were also quickly credited when items didn’t suit. Great store! Great service!”

Helpful Report

Posted 4 years ago

Dear Jenny, thank you so much for leaving us such wonderful feedback. We really appreciate your support and we are delighted that you are pleased with the shopping experience with us. We hope to welcome you in the boutique soon too. X

Posted 4 years ago

“Lovely soft cardigan. Excellent service, order arrived promptly.”

Helpful Report

Posted 4 years ago

Dear Julie, thank you so much for your lovely feedback. We are so pleased that you are happy with your cardigan, enjoy wearing it. X

Posted 4 years ago

“Excellent service, item arrived quickly. Would like to see garments measurements so can make a correct judgment on size. Would definitely shop again.”

Helpful Report

Posted 4 years ago

“Great service - quick delivery & perfect item. Thank you !”

Helpful Report

Posted 4 years ago

Dear Mark, thank you for taking the time to leave us feedback. We really appreciate your support. X

Posted 4 years ago

“Great brands I love my Stine Goya sweater! Efficient service arrived very quickly.”

Helpful Report

Posted 4 years ago

Thank you so much. Stine Goya is one of our favourite brands too. Enjoy wearing it. X

Posted 4 years ago

“Fabulous!!!!! From start to finish 👍😊”

Helpful Report

Posted 4 years ago

Thank you so much for your wonderful feedback. We are delighted to hear this. X

Posted 4 years ago

“Beautiful product exactly as per the website and delivered very quickly. Would recommend.”

Helpful Report

Posted 4 years ago

Thank you so much for leaving us feedback. We are delighted to hear this. X

Posted 4 years ago

“Excellent personal service, thanks”

Helpful Report

Posted 4 years ago

Thank you so much for your wonderful feedback. X

Posted 4 years ago

“Quick delivery and lovely personal note, item carefully wrapped - great service”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us such lovely feedback. We are delighted to hear this. X

Posted 4 years ago

“Very friendly service in the shop with beautiful selection of collated clothes. Online purchases delivered similarly good.”

Helpful Report

Posted 4 years ago

Thank you so much for leaving us such positive feedback, we are delighted to hear this. X

Posted 4 years ago

“Super quick, lovely wrapped with personal note. Certainly recommend it! :)”

Helpful Report

Posted 4 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 4 years ago

“Fantastic service and loved the blouse”

Helpful Report

Posted 4 years ago

Dear Vanessa, Thank you so much for leaving us such positive feedback. Enjoy your lovely blouse. X

Posted 4 years ago

“Lovely coat, prompt delivery. Very good customer service when I had a problem with a previous item. Thank you.”

Helpful Report

Posted 4 years ago

Dear Helen, Thank you so much for leaving us such lovely feedback, we are delighted to hear this. Enjoy wearing your new coat. X

Posted 4 years ago

“Excellent service, I LOVE the coat!”

Helpful Report

Posted 4 years ago

Dear Amy, Thank you so much for leaving us such lovely feedback. Enjoy wearing your new coat. X

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,121 reviews