Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and fast delivery . Love the dress xx”

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Posted 2 years ago

Thank you so much for leaving us such positive feedback. X

Posted 2 years ago

“Arrived quickly, wrapped in tissue paper with a note - a nice touch. Will shop here again.”

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Posted 2 years ago

Thanks so much for taking the time to leave us such positive feedback. We are thrilled to hear this. X

Posted 2 years ago

“The Feather and Stitch team really know their stuff. They buy cool stuff, always. Whenever I wear something I have bought at Feather and Stitch I get lots of compliments. People ask me where I bought it from, enough said!”

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Posted 2 years ago

Dear Ally, Thank you so much and for your valued support. X

Posted 2 years ago

“I only shop at Feather and Stitch! The personalised service makes it a gorgeous and lovely experience and I have never had a piece of clothing I didn’t love.”

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Posted 2 years ago

Dear Marianne, thank you so much and for your valued support. X

Posted 2 years ago

“Delighted with the Paige jeans I bought from Feather & Stitch. Very well reduced in the sale! Great ordering and delivery experience, will definitely use again.”

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Posted 2 years ago

Dear Rachel, thank you so much. We are so pleased to hear this and that you are happy with your jeans. X

Posted 2 years ago

“Great service and excellent choice of unique brands.”

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Posted 2 years ago

Thank you so much. We are so pleased to hear this. X

Posted 2 years ago

“Lovely order. Received on time and packed beautifully. Thank you”

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Posted 2 years ago

Dear Tessa, Thank you so much for your wonderful feedback. We really appreciate it. X

Posted 2 years ago

“My parcel arrived, beautifully packaged, enclosing a handwritten note from Becky. Nice touch, felt it was personal.”

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Posted 2 years ago

Dear Jennifer, thank you so much for your wonderful feedback and for your wonderful support. X

Posted 2 years ago

“Very good service - pity the jeans were too big. Refund received straight away.”

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Posted 2 years ago

Dear Christine, Thank you so much and sorry to hear that your jeans were not right. X

Posted 2 years ago

“Excellent service on line with a problem I had. Professional Thank you Tessa”

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Posted 2 years ago

Thank you so much Tessa and for leaving such positive feedback. X

Posted 2 years ago

“Gorgeous piece, 5 - star service!”

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Posted 2 years ago

Dear Sarah, Thank you so much for leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

“Arrived all wrapped up with a handwritten note which is a lovely touch 😊”

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Posted 2 years ago

Dear Sarah, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 2 years ago

“Quick and fast delivery , fab jacket 💗”

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Posted 2 years ago

Dear Julie, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 2 years ago

“Love my shackett, arrived super quickly within the week of ordering”

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Posted 2 years ago

Thank you so much for leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

“Excellent service Lovely staff and wonderful selection of clothes”

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Posted 2 years ago

Dear Jane, Thank you so much for leaving us such positive feedback and for your valued support. X

Posted 2 years ago

“Great service and business 5/5!”

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Posted 2 years ago

Dear Angus, Thank you so much for leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

“Great experience. Items always arrive promptly, well wrapped and look identical to pictures on web-site.”

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Posted 2 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“So pleased to find the Pink City Prints dress in my size after it had sold out on the PCP website. Beautifully packaged, with a sweet note and I was able to get a discount as it was my first order. I will be back for more. Thank you.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such wonderful feedback and for your wonderful support. X

Posted 2 years ago

“Really love my dresses and thought the personalised note was touching. Will definitely be buying more.”

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Posted 2 years ago

Dear Jessica, Thank you so much for leaving us such wonderful feedback. We really appreciate your support. X

Posted 2 years ago

“Item arrived in such lovely packaging and without delay. Would definitely order from Feather and Stitch again.”

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Posted 2 years ago

Dear Cieran, Thank you so much for leaving such positive feedback. We really appreciate your support. X

Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,095 reviews