Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Tell us how Feather & Stitch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully packaged. Arrived really quickly blocs my item.”

Helpful Report

Posted 4 years ago

Dear Jann, we are delighted you were pleased with your purchase and thank you for leaving feedback.

Posted 4 years ago

“Great top received beautifully wrapped”

Helpful Report

Posted 4 years ago

Dear Tracy, we are so pleased you are happy with your top and thank ou for taking the time to leave such lovely feedback.

Posted 4 years ago

“Lovely sandals and great service”

Helpful Report

Posted 4 years ago

Dear Chantal, thank you so much for leaving such lovely feedback and we are delighted you are happy with your sandals.

Posted 4 years ago

“Great service and quick delivery Thank you can’t thought”

Helpful Report

Posted 4 years ago

Dear Sue, we are delighted you are happy with your shopping experience with us and thank you for taking time to leave us feedback.

Posted 4 years ago

“Order arrived very quickly - very pleased with my new dress!”

Helpful Report

Posted 4 years ago

Dear Tanya, we are so happy you are pleased with your dress and your overall shopping experience with us.

Posted 4 years ago

“Was very impressed how quickly my order turned up”

Helpful Report

Posted 4 years ago

Thank you so much for shopping with us and leaving such positive feedback.

Posted 4 years ago

“Delighted with the dress which came quickly and was very nicely packaged.”

Helpful Report

Posted 4 years ago

We are thrilled you are happy with your dress and your shopping experience with us and thank you for taking the time to leave such positive feedback.

Posted 4 years ago

“Great quality goods and fabulous service”

Helpful Report

Posted 4 years ago

Dear Jacalyn, thank you so much for leaving such lovely feedback. We appreciate it.

Posted 4 years ago

“Lovely summer dress, flattering colours and nice fit. Always love getting something a little different from Feather & Stitch. Very quick delivery too”

Helpful Report

Posted 4 years ago

Dear Helen, we are delighted you are happy with you new dress and your overall shopping experience with us.

Posted 4 years ago

“My favourite shop, in person and online. What more can I say. Friendly, helpful staff, always make you feel welcome. And the greatest selection of clothes.”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely comments. We are absolutely thrilled to get such lovely feedback.

Posted 4 years ago

“Gorgeous clothes and really helpful staff. Helen is amazing.”

Helpful Report

Posted 4 years ago

Dear Heather, thank you so much for leaving such lovely feedback and comments. We are delighted and we hope to see you in the boutique very soon.

Posted 4 years ago

“Excellent quick service , arrived beautifully packaged.”

Helpful Report

Posted 4 years ago

We are delighted you are happy with your shopping experience with us.

Posted 4 years ago

“A brilliant online delivery service. It was very easy to place the order and my shirt arrived quickly, was beautifully wrapped.”

Helpful Report

Posted 4 years ago

We are so happy you are happy with your purchase and your overall shopping experience with us and thank you for leaving such lovely comments.

Posted 4 years ago

“Lovely skirt! Turned up very quickly after I’d placed my order. Great service.”

Helpful Report

Posted 4 years ago

Dear Sarah, we are delighted you are happy with your skirt and the service.

Posted 4 years ago

“I am very happy with my first Feather & Stitch purchase. It arrived very quickly, well packaged and the lady was very helpful when I phoned to enquire about sizes of a French brand. She was right and the product fits me perfectly.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave such positive feedback, we really appreciate it and we hope to see you back shopping with us again very soon.

Posted 4 years ago

“I was delighted to find that despite lock down I could still shop at my favourite Richmond boutique, Feather and Stitch, on line. The mail order service was very efficient, I received the order within a couple of days. Excellent service, thank you.”

Helpful Report

Posted 4 years ago

Dear Beatrice, thank you so much for leaving such lovely comments. We are delighted you are happy with your online shopping experience with us and we hope to see you in the boutique very soon.

Posted 4 years ago

“This is the first time I have ordered from Feather and Stitch. I will definitely be doing so again!”

Helpful Report

Posted 4 years ago

Thank you so much for leaving such lovely comments and we are thrilled you are happy with your first shopping experience with us.

Posted 4 years ago

“This is the first time I have ordered from Feather and Stitch. I will definitely be doing so again!”

Helpful Report

Posted 4 years ago

Thank you so much for leaving such lovely comments. We are delighted that you are happy with your first online shopping experience with us.

Posted 4 years ago

“This is the first time I have ordered from Feather and Stitch. I will definitely be doing so again!”

Helpful Report

Posted 4 years ago

Thank you so much for leaving such lovely comments. We are thrilled you are happy with your shopping experience with us.

Posted 4 years ago

“great service and beautiful clothes, beautifully delivered too. 5 *”

Helpful Report

Posted 4 years ago

Dear Phylicia, thank you so much for your lovely comments. We are thrilled you are happy with your shopping experience with us.

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,095 reviews