Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,111 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Tell us how Feather & Stitch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift delivery of order. Will definitely use again”

Helpful Report

Posted 5 years ago

Dear Jennifer, we are delighted the you are happy with your order and your shopping experience with us x

Posted 5 years ago

“Fabulous customer service always”

Helpful Report

Posted 5 years ago

Dear Melanie, thank you so much for leaving such lovely feedback for us. X

Posted 5 years ago

“Great service, thanks very much”

Helpful Report

Posted 5 years ago

Dear Sue, thank you so much for leaving such kind feedback. We are delighted you are happy with everything. X

Posted 5 years ago

“Ordering from Feather and Stitch went really well. This was the second jumper I’ve bought from them this season. I love their clothes, the website is easy to navigate and their delivery was surprisingly quick. My order was placed on a Saturday and was posted off that day, arriving early the following week.”

Helpful Report

Posted 5 years ago

Dear Deirdre, thank you so much for taking the time for leaving such lovely feedback. We are delighted you have had a good shopping experience with us. X

Posted 5 years ago

“Quick delivery lovely packaged gorgeous quality clothes”

Helpful Report

Posted 5 years ago

Dear Melanie, we are delighted you are happy with your order and your shopping experience with us. X

Posted 5 years ago

“Beautiful lovely quality clothes quick delivery and packaged in gorgeous tissue Will definitely purchase from here again”

Helpful Report

Posted 5 years ago

Dear Melanie, thank you for taking the time to leave such lovely feedback for us. We are so pleased you are happy with everything. X

Posted 5 years ago

“Lovely item bought, quick delivery, extremely happy with my purchase”

Helpful Report

Posted 5 years ago

Dear Amanda, we are delighted you are happy with your purchase. X

Posted 5 years ago

“Great service and amazing clothes”

Helpful Report

Posted 5 years ago

Thank you for your lovely comments. X

Posted 5 years ago

“Feather & Stitch has been a revelation. Gorgeous and unusual stock - i have been delighted with all my purchases - they arrive promptly and are beautifully packaged.”

Helpful Report

Posted 5 years ago

Dear Leigh, Thank you so much for taking the time to leave such lovely feedback. We are delighted you are happy with your purchases. X

Posted 5 years ago

“Great service. Thank you.”

Helpful Report

Posted 5 years ago

Dear Jane, We are delighted you are happy with everything. X

Posted 5 years ago

“Excellent choice”

Helpful Report

Posted 5 years ago

Dear Gillian, we are thrilled you are happy with your shopping experience with us. X

Posted 5 years ago

“Efficient and helpful in sending out orders and in issuing refunds on anything returned”

Helpful Report

Posted 5 years ago

Thank you so much for leaving such lovely feedback for us. We are delighted that you have had such a positive experience with us. X

Posted 5 years ago

“Five out of five.thank you”

Helpful Report

Posted 5 years ago

Thank you Pauline for leaving such positive feedback. We are very pleased that you are happy with your shopping experience with us.

Posted 5 years ago

“lovely and very quick delivery”

Helpful Report

Posted 5 years ago

Dear Nicola, thanks for leaving such positive feedback for us.

Posted 5 years ago

“Amazing customer service!! One of my items couldn’t be sent as it wasn’t up to standard (had dye marks) and I was contacted straight away with an apology and refunded immediately. I was very impressed with the service and I’ll shop again with Feather & Stitch.”

Helpful Report

Posted 5 years ago

Dear Karen, thanks so much for taking the time to leave such positive feedback for us. We really appreciate it.

Posted 5 years ago

“I returned something and the whole process was very good.”

Helpful Report

Posted 5 years ago

Dear Claire, we are delighted you were pleased with your shopping experience with us and thank you for leaving feedback.

Posted 5 years ago

“Beautifully packaged. Arrived really quickly blocs my item.”

Helpful Report

Posted 5 years ago

Dear Jann, we are delighted you were pleased with your purchase and thank you for leaving feedback.

Posted 5 years ago

“Great top received beautifully wrapped”

Helpful Report

Posted 5 years ago

Dear Tracy, we are so pleased you are happy with your top and thank ou for taking the time to leave such lovely feedback.

Posted 5 years ago

“Lovely sandals and great service”

Helpful Report

Posted 5 years ago

Dear Chantal, thank you so much for leaving such lovely feedback and we are delighted you are happy with your sandals.

Posted 5 years ago

“Great service and quick delivery Thank you can’t thought”

Helpful Report

Posted 5 years ago

Dear Sue, we are delighted you are happy with your shopping experience with us and thank you for taking time to leave us feedback.

Posted 5 years ago

Feather & Stitch is rated 4.9 based on 1,111 reviews