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Fetpak Holdings, LLC Reviews

4.8 Rating 3,118 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,118 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Shelby Ball
Verified Buyer
“quick fast delivery product was top quality”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good prices - great fast shipping!”
Helpful Report
Posted 7 years ago
Mary Grissom
Verified Buyer
“Great website, outstanding customer service and the product arrived quickly and exactly what we needed. Thank you!”
Helpful Report
Posted 7 years ago
Tammy Gewehr
Verified Buyer
“First...what went right. I placed the order, then was quickly contacted by Peg who told me the color I chose was not in stock. I chose another color and explained that I needed it by the following week. She sent an email as soon as it was mailed. I was thrilled! Then the day before I needed the item I contacted Fetpak to see where it was. They told me the package was refused. I find this hard to believe as I have worked for this university for 10 years and had my name, my program name and address on the package. I cannot understand who, in the mailroom, would return a package that had all that info on it. Did they really send it out on time???? I question what happened, but will never really know. Bottom line, is I had to run around after work to various stores looking for the item so I could have it for my event tonight. Not what I wanted to do on my time. Sadly, I can't say I'm comfortable ordering from Fetpak again. Again, the communication with Peg was excellent, just not the actual deliver of the item. *** Please email me the UPS tracking #. We get deliveries from UPS every week. I would like to look into this and find out who refused the package. Thank you.”
Helpful Report
Posted 7 years ago
You ordered on May 1st and we shipped your order out the same day. It arrived at your location May 3rd at 7:50 PM. As per UPS, "The package was refused by the receiver and will be returned to the sender." Package arrived back at Fetpak on May 7th. We refunded your credit card on May 8th. As you stated, your name, program name and address were on the package. We did everything we possible could to get your order packed and shipped to you promptly. However someone did refuse the package. We are sorry that this did not work out for you. Hopefully you give us another try in the future.
Posted 7 years ago
Patrick O
Verified Buyer
“My order was handled perfectly, from the minute I placed the order to the on-time delivery. This is exactly the quality of service that I have grown to expect from Fetpak over the years.”
Helpful Report
Posted 7 years ago
James H Tanner Jr
Verified Buyer
“Placed order, no problem and delivered right on time.”
Helpful Report
Posted 7 years ago
Deborah Bennett
Verified Buyer
“Fast servic”
Helpful Report
Posted 7 years ago
HUGH FULTON
Verified Buyer
“Loved the quick delivery from UPS. Would like to have the tracking number emailed when shipped.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fast shipping reasonable price.”
Helpful Report
Posted 7 years ago
Eric Glover
Verified Buyer
“Was easy to place order and was called back to out-of-stock items on how I'd like to proceed.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Order was spot on and in perfect shape. Came as promised. Thanks.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“reasonable prices and quick shipping!!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fetpak has the packaging products that I need for my shop at great prices and delivers quickly. Super efficient!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I was disappointed with the product.”
Helpful Report
Posted 7 years ago
We checked your order number and we are surprised to hear you were disappointed. You have ordered the same product from us many times without a problem, so we were wondering why this time you were not satisfied. The paper shopping bags are identical to the ones you previously purchased (same manufacturer). Please let us know by emailing manager@fetpak.com Thank you.
Posted 7 years ago
Anonymous
Verified Buyer
“Great quality, quick delivery!”
Helpful Report
Posted 7 years ago
Mikal Mullaly
Verified Buyer
“Hi quality at a very fair price! Some of the things I ordered weren't available, so a customer service rep called me to offer me an alternative - I very much appreciated that!”
Helpful Report
Posted 7 years ago
Teodoro Parodi
Verified Buyer
“I received my order really quick, in 3 days. Very happy with my purchase. Thank you fetpak.”
Helpful Report
Posted 7 years ago
Steve Mellott
Verified Buyer
“Product was delivered as expected. Very well packaged.”
Helpful Report
Posted 7 years ago
Dave Merritt
Verified Buyer
“Very good slection, easy ordering, very helpfull staff. Free and fast shipping on our orders. Thank You!”
Helpful Report
Posted 7 years ago
Kathleen Johnson
Verified Buyer
“Website was easy to use, placed my order with no problem. About 30 minutes later, I decided to add one more item to my order. I called and my request was handled politely and efficiency. My order arrived when it was supposed to. Great customer service!”
Helpful Report
Posted 7 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,118 reviews
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