Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,098 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my jewelry case. Received the case in 2 days. Will buy from you again. Thank you. Jeanne”

Helpful Report

Posted 6 years ago

Thank you Jeanne for your 5 star review. Glad you liked the Jewelry Case. We are looking forward to your next order with us.

Posted 6 years ago

“I ordered some items and a few days later got a email that said I needed to take extra steps to have my order processed since i was a new customer. So I took those steps ; contacted customer service , verified my info. I was told "everything is fine they will put in my order" 2 days later I got ANOTHER email saying I needed to send a picture of the front and back of my debit card and send them more personal information. I cancelled the order and very disappointed with this company. I do not intend to use them again.”

Helpful Report

Posted 6 years ago

Since this was a purchase going to a residential address and not a business address and due to the nature of the product you were purchasing, we needed to ship to the Billing Address on your debit card. So to protect your security and ours we requested proof of card possession. You failed to supply that and we were left with no choice but to cancel your order.

Posted 6 years ago

“Great product and prices ... wonderful customer service ... I’ve already recommended your company to other small businesses”

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Posted 6 years ago

Hi Catherine, we very much appreciate you recommending us to other small businesses. Thank you for that and for your five star review.

Posted 6 years ago

“Thank you for promply getting my order out after I had difficulty with your website ordering system.”

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Posted 6 years ago

We apologize for any difficulty you had with our website. Glad your order arrived quickly. Thank you.

Posted 6 years ago

“Box arrived falling apart. Postal service had to re-tape all seams of the box. Inside boxes were also all dented in and falling apart. White leatherette displays were all discolored around seams (brown from old glue) and stems were falling out of bases. I guess you get what you pay for- they were on clearance. Retail bags I ordered were just fine.”

Helpful Report

Posted 6 years ago

Hi Ashlea, we have attempted to contact you regarding this, please call or email us back to discuss further. It seems UPS damaged the box in transit and they had to re-tape the seems, we apologize for that happening. The Closeout White Leatherette Displays you purchased are all IR's. We do explain this in the description stating, "There may be a slight amount of discoloration on the corners of the display and/or stand may be loose (can be easily glued back in for tight fit)." You are welcomed to look at our first quality Jewelry Displays, with a full 30 day guarantee. Thank you and sorry for the inconvenience.

Posted 6 years ago

“Great products, price, and fast shipping. Great and dependable company.”

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Posted 6 years ago

Thank you for your 5 Star Review Richard. Glad you were happy with our products and fast service. Thank you for being a good customer of ours.

Posted 6 years ago

“You ship so much faster from the warehouse then my old vendor. They used to get the order and it would take at least two days before they shipped out. Fetpak ships out the same day if I order early in the day and the shipping method is also much quicker then my old vendor. I love it.”

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Posted 6 years ago

Thank you for your very positive 5 star review. Glad you like our same day shipping and our fast shipping method. We are happy that you gave us a try, thank you for that.

Posted 6 years ago

“The last two months in this part of the country (Chicago) have undergone obstructive weather conditions contributing to massive delays on postal deliveries, but Fetpak persevered, sending me exactly what I ordered with an efficiency not only commendable, but downright heroic.”

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Posted 6 years ago

We are happy that your order made it through the tough weather. We really appreciate your great 5 star review. Thank you. Hope to serve you again soon. Spring is coming!

Posted 6 years ago

“Fast service. Great product!”

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Posted 6 years ago

Thank you for your 5 star rating. We appreciate it!

Posted 6 years ago

“Love the acrylic necklace displays! Great shippingand service.”

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Posted 6 years ago

Glad you like our Acrylic Necklace Displays and our service. We appreciate the 5 star review.

Posted 6 years ago

“Received as promised, packed very securely and I got what I ordered”

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Posted 6 years ago

Hi Robert, glad you were happy with our products and service. Thank you for the 5 stars.

Posted 6 years ago

“I loved ordering from Fetpak. It was easy, perfect and quick delivery. I Would buy for my business From them again!”

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Posted 6 years ago

Glad everything went perfectly with our products and fast delivery. Looking forward to serving you on your future orders. Thank you for your review.

Posted 6 years ago

“This product is exactly what I was hoping for. I received my package quickly. Thank you for such great service. I will be returning to do future businesses. Mark Akers”

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Posted 6 years ago

Thank you for the 5 Star review. Glad you liked our fast service. We are looking forward to serving you again soon.

Posted 6 years ago

“happy with my selection of ring trays and earring trays. earring card are a little brittle, but I can still use them.”

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Posted 6 years ago

Kathleen, glad you like our ring trays and earring trays and that you can use our earring cards too. We appreciate the 5 star review.

Posted 6 years ago

“Awesome service and product! Thanks guys!”

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Posted 6 years ago

Thanks for the 5 star review. We really appreciate it.

Posted 6 years ago

“Their Customer Service is very good. I contacted them via chat and asked for a sample bag. I had it in a couple of days. My order process was very good also. Will purchase again from them. Thank you!”

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Posted 6 years ago

Hi Alice, thank you for your comments on our Customer Service. We are glad you are happy with your order. Hope to serve you again soon.

Posted 6 years ago

“I was really impressed with the customer service I received. I called to change the delivery address and the person I spoke to took the time to see if package had gone out. The individual went the extra mile to make sure I would get my package delivered to the correct address.”

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Posted 6 years ago

Thank you for your 5 star review and your comments on our Customer Service. Glad everything went smoothly.

Posted 6 years ago

“I like these smaller earring cards as I can get more on my rack.”

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Posted 6 years ago

Glad our small earring cards work for you. Thank you for your 5 Star Review.

Posted 6 years ago

“Wonderful products and excellent service it is easy to deal with Fetpak and the products are of superior quality and the prices are very competitive”

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Posted 6 years ago

Thank you Robert for the positive review. We are glad you are happy with our products, prices and service.

Posted 6 years ago

“Two earring boxes arrived in a timely manner and are perfect for my needs.”

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Posted 6 years ago

Glad you were happy with our fast delivery of Earring Boxes. Thank you for your 5 Star Review.

Posted 6 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,098 reviews