Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,098 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a black velvet box with present box from Fetpak for a gift I'd purchased but did not like to jewelry box it came in. It had been an expensive necklace but the box it came in was cheap looking. The black velvet box is exactly what this gift needed. It's perfect. It also arrived in just a few days. Very happy with.”

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Posted 4 years ago

We are glad to help with the presentation of your quality necklace piece. Thank you for the great review and the 5 Stars!

Posted 4 years ago

“Super rápido y la calidad del producto fue excelente”

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Posted 4 years ago

Me alegro de que le hayan gustado nuestros productos de calidad y envío rápido. ¡Gracias por las 5 estrellas!

Posted 4 years ago

“Everything was perfect and timely !”

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Posted 4 years ago

Glad everything was to your satisfaction. Thank you for the 5 Stars!

Posted 4 years ago

“Good doing business with you over the years, like the price breaks and the free shipping.”

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Posted 4 years ago

Thank you for being a long time customer of Fetpak's. We are looking forward to continuing to serve you in the years to come.

Posted 4 years ago

“Website does not work, does not remember you and allow log back in to reorder or reveiw orders placed. We almost feel this was on purpose as set up account twice and could never get back in. Then sent wrong color bags and shipped display case very poorly packaged with key in door with no protection, broke key off in lock and damaged door. then want to blame on carrier. Does not meet our co-op standards or any really. advise to stay away. Too bad”

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Posted 4 years ago

Not sure for the reason to attack us through assumptions, but our website actually works fine as tens of thousands of our customers consistently order from it. We have been in business for over 30 years and are well known for our honesty, quality products and reliability. You ordered 4 cases of blue bags and we shipped blue bags. You must have mistakenly through you ordered green. Check your order confirmation, as it clearly states blue. Of course you are welcomed to exchange these for green. As for the showcase, we don't blame the carrier, but when a customer says there is damage to our product we look at the reasons why. Reasons ranging from a carrier repacking the item to extremely rough handling. After gathering the information we can then determine the outcome and responsibility. We have have over 30 years of partnerships with our carriers, to assume that we wanted to blame them for something they did not do is just false. To also assume that we set up our website so we can get you to sign up for two accounts is also blatantly false. We do not appreciate your assumptions and they actually border on slander. Our customers know us well and our new customers are welcomed to read some of the thousands of great reviews we receive. We have one of the highest ratings in the packaging business. We believe that speaks for itself and we trust that one review from a disgruntled person will not change this at all.

Posted 4 years ago

“Order came exactly as stated and the quality is really good. Thank you”

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Posted 4 years ago

Glad everything worked out and that you like the quality of our product. Thank you for your 5 Star review!

Posted 4 years ago

“Delivery was timely, service was excellent and ring boxes I received were perfect. Thank you so much! Eleanor Monaco - (5)”

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Posted 4 years ago

Hi Eleanor, glad our ring boxes worked out perfectly for you. Thank you for your 5 Star review!

Posted 4 years ago

“Products are just as described and the company is great, ever order always goes smooth and arrives quickly.”

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Posted 4 years ago

Hi April, it's a pleasure to continue to serve you. Thank you for your 5 Star review and for being a Fetpak customer.

Posted 4 years ago

“Product was just as I expected, and a good price. Having a small business, quality and value are very important to me. Delivery time was excellent. Thank you!”

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Posted 4 years ago

Thank you for your 5 Star review. Glad you have chosen Fetpak to help supply your business. We are looking forward to continuing to serve you.

Posted 4 years ago

“nice quality, good price”

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Posted 4 years ago

We are happy you liked our product quality and prices. Thank you for the 5 Stars!

Posted 4 years ago

“Product was better than expected and price was reasonable”

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Posted 4 years ago

Great to hear that we exceeded your expectations. Thank you for the 5 Stars!

Posted 4 years ago

“Excellent customer service. Quick delivery. Will definitely order again in the future.”

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Posted 4 years ago

We are happy you like our customer service and fast delivery. We are looking forward to serving you again.

Posted 4 years ago

“Great service”

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Posted 4 years ago

Glad you liked our service. Thank you for the 5 Stars.

Posted 4 years ago

“Perfect! Thanks!”

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Posted 4 years ago

Glad everything worked out. Thank you for the 5 Stars!

Posted 4 years ago

“Very happy with my first purchase, will definitely reorder! Super fast delivery!”

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Posted 4 years ago

Julia, thank you for your 5 Star review. We are looking forward to serving you on future orders with us.

Posted 4 years ago

“Good T shirt bags”

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Posted 4 years ago

Glad you like our T-Shirt Bags. Thank you.

Posted 4 years ago

“Excelente servicio y entrega rapida”

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Posted 4 years ago

Me alegro de que le haya gustado nuestro servicio y entrega rápida. Gracias por las 5 estrellas.

Posted 4 years ago

“The plastic shopping bags are perfect for our shipping business. They help keep soil in our pots of roses that are shipped nation wide and also help to retain moisture.”

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Posted 4 years ago

Great to hear the different uses for our plastic bags. Glad they are perfect for your business. Thank you for the 5 stars.

Posted 4 years ago

“I've ordered from this company many times & they've always been very good with shipping and the actual products but this Most recent order I placed a larger than normal order and I didn't receive one of my items. I tried to call, i also sent a message via chat and crickets, haven't heard anything. If It were just for tissue paper or something small i wouldn't have complained, things do happen but this was for a large package of gift boxes I ordered that totaled about $33.00. sad That i will have to look somewhere else because after a company you have counted on starts messing up it typically get's worse not better.”

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Posted 4 years ago

We apologize for not contacting you back. Please know that this is not the norm for Fetpak. We have now contacted you on the missing gift box carton and the problem will be resolved. Hopefully you continue to be a valued customer as this is our first error on the eight orders you have placed with us. Thank you.

Posted 4 years ago

“This is the fifth case (third time I placed an order with them) of the black t-shirt bags that I've purchased. I gave my friend a case of them the last time I purchased them and kept the case for myself. I was getting low and ordered another case when by coincidence my friend called the same day and asked if I could get her another case. This is a couple hours after I had placed my order and I was concerned I might have to pay a second shipping fee to get her another case. I contacted customer service right around 4:30 p.m. EST and asked if they could add another case to my order. Usually they ship that day or very soon after, I always got my orders within a few days. They held up the shipping so they could add another case and save me the extra cost. They went above and beyond, when they didn't have to, and I am grateful to them. I would highly recommend not only the bags but they also have excellent customer service.”

Fetpak Holdings, LLC 5 star review on 24th March 2021

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Posted 4 years ago

Hi Joseph. We were happy to accommodate you on your changes to the order. Thank you for the great review and for purchasing our Black T-Shirt Bags, We appreciate the photo too! Thanks again!

Posted 4 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,098 reviews