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Fetpak Holdings, LLC Reviews

4.8 Rating 3,133 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,133 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Cheryl
Verified Buyer
“I ordered two styles of velvet covered jewelry display items that were on clearance due to the color. They look much more luxurious in person than in the photo. They came in a very timely fashion and were packed well. I am very satisfied with the selection and service. Thanks, Fetpak!”
Helpful Report
Posted 11 years ago
Cynthia
Verified Buyer
“You've always managed to get my orders correct, and get them here when promised. Thank you!”
Helpful Report
Posted 11 years ago
Carolyn
Verified Buyer
“The item I received was not what I thought I was ordering. That was probably my own fault for not reading the description thoroughly. The reason I gave it a poor rating was because I paid over $7 for the shipping and then got a notice in the mail that I still owed an additional $1.18 and had to go to the post office and pay before I could pick it up. It was a very light weight item so the shipping charge was outrageous to begin with and then to have to pay an additional fee added insult to injury. Will never buy from this company again.”
Helpful Report
Posted 11 years ago
Carolyn, Fetpak has free shipping on all orders over $75. Below that amount we have a simple $7.95 flat rate shipping. As for you having to pay $1.18 extra, that is our error as the package must have been incorrectly weighed in shipping. We apologize for the inconvenience and will refund that amount. Please email manager@fetpak.com with your invoice number. Also if you ordered the incorrect item you are welcomed to return it as we have a 30 day return policy with no restocking fee. Please email us and let us know.
Posted 11 years ago
Elizabeth
Verified Buyer
“I love Fetpak. Very reliable.”
Helpful Report
Posted 11 years ago
James
Verified Buyer
“ordered eight days ago and still has not arrived”
Helpful Report
Posted 11 years ago
We shipped your order out on when you ordered, June 1st (8 days ago). However seems the trucking company interlined the shipment causing a delay. We just tracked your order and it's due to be delivered tomorrow, June 10th, As you know we would have never used this trucking company if we knew it would take 7 business days to arrive. We will note this for your next orders. Our sincere apologizes.
Posted 11 years ago
Michelle
Verified Buyer
“I placed an order on May 29 and by June 8 it still hadn't come so I emailed them , they said they cancelled my order because they don't ship to Canada anymore and they couldn't get ahold of me to approve the freight charges. I did not receive any messages about this and the freight charges are as much as the order so no thanks I won't be shopping here again .”
Helpful Report
Posted 11 years ago
Our error on this as we had the incorrect email address. We do ship to all of Canada, however as a courtesy we contact all Canadian customers with freight charges for their approval before shipping.
Posted 11 years ago
Darlene
Verified Buyer
“My order was processed quickly. The correct amount of items and the correct items, themselves, were sent. I began ordering from Fetpak last year and their easy ordering/checkout and prompt delivery will ensure I continue to order from them in the future.”
Helpful Report
Posted 11 years ago
Karen
Verified Buyer
“Always a pleasure to order from. Orders are shipped quickly and arrive in a few days. I do wish you offered inserts for the jewelry boxes you sell. Karen”
Helpful Report
Posted 11 years ago
George
Verified Buyer
“We were well pleased with FETPAK.”
Helpful Report
Posted 11 years ago
Glenn
Verified Buyer
“Thanks you Fetpak. Your product was very satisfactory and reasonably priced. It arrived in perfect condition and in a timely manner. Glenn Tissue”
Helpful Report
Posted 11 years ago
Jan
Verified Buyer
“Always able to find just what I need. Prices are great and shipping is super fast.”
Helpful Report
Posted 11 years ago
Kristy Connolly
Verified Buyer
“I am a long time, repeat customer. I have always had a easy, professional experience with Fetpak. Recently, I had a problem with a damaged shipment. Customer service was exceptional and quickly sent a replacement. So, even when there is a problem, it's not a problem. I trust doing business with Fetpak and will continue to be a loyal customer for years to come.”
Helpful Report
Posted 11 years ago
Carol
Verified Buyer
“My order arrived quickly and all items were accurate. I will definitely be a repeat customer!”
Helpful Report
Posted 11 years ago
Ashton
Verified Buyer
“The product, quality of product, and price were all very good. The time to receive the product was a lot longer than expected.”
Helpful Report
Posted 11 years ago
Glad you liked our product and price. Not sure why the delay in receiving it as we usually ship out orders the same day if received by 1 PM ET. If you can email manager@fetpak.com with your invoice number we would like to check on the reason for the delay. Thank you.
Posted 11 years ago
Margaret
Verified Buyer
“Really great company to do business with. Highly recommend!”
Helpful Report
Posted 11 years ago
Penelope
Verified Buyer
“I have been ordering from Fetpak for about 15 years or so and have NEVER been let down or disappointed and speed of shipping is superb. The best part is value for your money. I could not rate this company any higher !!!!!!! The Garden Path Miniatures Penny Channer”
Helpful Report
Posted 11 years ago
Richard
Verified Buyer
“I have only dealt with Fetpak twice, but I have nothing but good things to say about them. They are reasonably priced and their service is swift and packaging is excellent.”
Helpful Report
Posted 11 years ago
Diana
Verified Buyer
“Their prices are competitive with other sites that sell higher end jewelry boxes with a big old BUT. And it's a good BUT. They offer free shipping at a doing price point for a small business like my own. My main jewelery beads and silver findings place does NOT!”
Helpful Report
Posted 11 years ago
Linda
Verified Buyer
“your products are priced great but the shipping cost is pretty high. I thought $7.95 was a little high..:)”
Helpful Report
Posted 11 years ago
Thank you for your review Linda. We do offer free shipping on orders over $75, otherwise, as you know we add $7.95 flat rate shipping.
Posted 11 years ago
Madeline
Verified Buyer
“Always great prices. Excellent quality products. Fast shipping. What else do I need!”
Helpful Report
Posted 11 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,133 reviews
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