Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods ordered were absolutely fine. However......I paid for next day delivery which did not happen. I received a message from the delivery company (Yodel) to say that my parcel was on the delivery vehicle for delivery on the correct day. Having waited until 9pm the delivery did not materialise. I checked the Yodel website and there was no status update after the initial message....no card had been left...no parcel delivered. The following morning (2 days after the order was placed) I received another message to say the parcel wasagain on the delivery vehicle. This time the delivery was made. The parcel contained a birthday present - which was why I paid the extra for next day delivery - which was obviously not received on time. I have contacted Field & Trek but they have failed to answer and have not refunded the extra I paid for 'next day' delivery. I have been a regular customer of F&T for many years but am very very disappointed with the service and lack of contact. Pull your finger out F&T - you claim that customer service (and by implication customer loyalty) is important - you need to demonstrate this if you are serious about it! If you need goods in a hurry DONT rely on the so-called 'next day' delivery option - its a rip-off!!”

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Posted 10 years ago

“Goods arrived quickly and delivery times etc were very clearly communicated. Good service, Thank you.”

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Posted 10 years ago

“Simple and easy website to navigate, keen prices and on time delivery. what more could you want?”

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Posted 10 years ago

“Excellent and quick service! Highly recommended.”

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Posted 10 years ago

“straps very uncomfortable and not long enough to admit feet!”

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Posted 10 years ago

“Yodel delivery not arrived and sent to Reading in error. Now tracking on Yodel not updated for three days and we don't know what is happening. Unfortunately would put us off on-line delivery from F&T in future.”

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Posted 10 years ago

“Goods as described, great price, super fast delivery.”

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Posted 10 years ago

“I ordered for next day delivery late on a Monday expecting delivery on Wednesday and my trainers arrived on Tuesday, I was well impressed”

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Posted 10 years ago

“Excellent service and very timely delivery. Would definitely recommend and use again myself.”

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Posted 10 years ago

“Good service, Goods arrived very quickly and as described- very impressed.”

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Posted 10 years ago

“Very comfortable boots at a reasonable price. excellent service as always”

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Posted 10 years ago

“Excellent service and prompt delivery”

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Posted 10 years ago

“so far so good!”

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Posted 10 years ago

“Good service and great value”

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Posted 10 years ago

“Purchase arrived before expected delivery date. Very prompt service and goods arrived in great condition. Thanks”

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Posted 10 years ago

“Online all went well, shame we couldn't click & collect at the advertised price even though the store had them in.”

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Posted 10 years ago

“I love these sandals - they are really light and comfortable with lots of options for adjusting the width (across toes and foot) and length (how far forward/back your foot is in the shoe). The price is fabulous too!! Great value for money”

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Posted 10 years ago

“Two junior and I adult sleeping bag, speedily despatched and delivered. They look good quality, but haven't tested them camping yet.”

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Posted 10 years ago

“This is the first time I've used field and track and I'm happy to say I was very impressed on the speed of delivery of my purchase, totally fuss free service and cracking prices too, i'll be back for more, thanks”

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Posted 10 years ago

“The whole shopping on line experience went as it should - no hitches. I do get very annoyed having to log-in and remember passwords and all that stuff but once I get over that I'm amazed at how easy it is. The order was sent to a different address to my own and was delivered promptly.”

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Posted 10 years ago

Field and Trek is rated 4.2 based on 4,777 reviews