Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

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“Great gear, excellent service”

Helpful Report

Posted 8 years ago

“This is the worst online company I've ever used. I've emailed them three times now and had no response. I received a different coloured jacket and bottoms than the ones I ordered so asked field and trek (by email) if they can send me the correct item that I ordered asap, This is the emails I've been sending- order no FT40000033641332 The item you delivered is not the item I ordered. This the item I ordered Nevica Kiara Set Gi71 Green/PurpGreen 9-10 (MG) Product Code: 408410/16/195 and I received a different coloured jacket and bottoms. So can you send me the correct item that I ordered asap because we are skiing in a few weeks. I've had no response and all I do is keep emailing because it's the way to contact them. Under no circumstance should anybody use this site you want things that you haven't actually ordered. I will been contacting trading standard to find out if this is a scam website and to see if I can get my money back. I doubt if this review will ever be shown but I hope this helps anybody who is thinking of using field and trek.”

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Posted 8 years ago

“Both the order process and delivery of sandals were excellent.”

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Posted 8 years ago

“Ordered 2 x Mountain bikes for my twin boys. Courier said they were delivered 'securely to my garage' which is impossible because it's in the back garden which has locked gates at the front. There was no sign of the bikes, so have now contacted them 4 times with not even a response from Field and Trek. Disgusted with their customer service!! I'm £200 out of pocket and I cannot find any way of contacting them other than by email - which they ignore. Please DO NOT USE this company if there's a chance you won't be in to receive the delivery, as they clearly don't give a damn once they've taken your money. Avoid at all costs.”

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Posted 8 years ago

“Great fast delivery Thank you”

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Posted 8 years ago

“Excellent description. Fast delivery. Excellent communication.”

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Posted 8 years ago

“Generally I've been happy with stuff from F&T although sometimes the quality can be disappointing - particularly on sale items. Delivery has always been quick.”

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Posted 8 years ago

“From easy ordering to speedy delivery, that is how you made me happy :-)”

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Posted 8 years ago

“got my boot fast and happy with them”

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Posted 8 years ago

“I still have not received my order nor have I been able to get hold of anyone at Field and Trek as there is no contact number. I have emailed twice and heard nothing. I am very unhappy.”

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Posted 8 years ago

“Merrell shoes in half size, in sale, at brilliant price !”

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Posted 8 years ago

“My items arrived by next day delivery as I had paid for, and the item descriptions were accurate.”

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Posted 8 years ago

“I've bought these small walking boots for my 3 grandchildren now. They give great support and comfort. We love the outdoors and want the kids to have the protection we have”

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Posted 8 years ago

“Good discounts, wide range of products”

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Posted 8 years ago

“Placed an on-line order. 7 working days later, still waiting for the item. Sent a message to Customer services. Still waiting for a response more than 24 hours later. No phone number is listed! Not impressed!!!”

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Posted 8 years ago

“Got a waterproof coat in the sale £20 cheaper than anywhere else”

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Posted 8 years ago

“Ordered item on Saturday evening online and it arrived early Monday morning”

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Posted 8 years ago

“First class service and first class quality. Excellent Merril walking shoes for a reasonable price.”

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Posted 8 years ago

“Without complet things”

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Posted 8 years ago

“You Send me exactly what i buy. Thanks”

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Posted 8 years ago

Field and Trek is rated 4.2 based on 4,777 reviews