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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
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Got the jacket for my 11yr old he's over the moon with it delivery was prompt and hassle free .
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Posted 8 years ago
Great service. Fast and efficient. Web site easy to use.
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Posted 8 years ago
Great price for quality stuff. Love shopping here, get performance gear, from great choice!
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Posted 8 years ago
I have purchased from field and trek in the past and always received good service. However, this time I purchased some running shoes, much needed to replace old trainers. I made the purchase on a Wednesday and selected and paid for next day delivery, it is now the following Monday night and I have still not received my order!! To make matters worse I contacted customer services for help, and got in reply a generic email with as little info in it as possible, which was no help at all. The fact that they can't even be bothered to help out their customers when they do not provide the service that has been paid for is appalling. I hope anyone ordering from them does not bother with paying the small extra fee for quick delivery if they need something fast, as my experience tells me there's no point.
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Posted 8 years ago
Good Product, Good Price, Easy Website. Paid for next day delivery and it was with me at 9am - great service
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Posted 8 years ago
Just what I wanted in super quick time. Will use again.
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Posted 8 years ago
My order arrived within 48 hrs. I had seen the same item for twice the price elsewhere so thought I would go with Field and Trek as they had never let me down before. I have used their gear all over the world and it certainly stands in comparison to the more Gucci gear you see people wearing whilst working abroad. Business and customer care ethics are old school, something that is sadly a rare commodity these days.
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Posted 8 years ago
Items quickly dispatched, well packaged and I was kept up to date with delivery status.
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Posted 8 years ago
Quality item good sale price, fast delivery with dwlivery updates on my mobile x
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Posted 8 years ago
Placed the order on the 3/10/16, received items on the 6/10/16.
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Posted 8 years ago
No complaints
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Posted 8 years ago
ordered realised not what I thought so cancelled within minutes. order was dispatched a whole day or so later. customer services finally emailed me and said order cannot be cancelled refuse delivery for full refund. you need a free telephone contact to sales. £4.99 delivery is excessive as other companys deliver free if order exceeds£20 or £30 wasn't till dispatch That I realised I was buying from JD as field and trek seem to be yet another outlet. not impressed.
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Posted 8 years ago
Field and Trek excellent only let down by delivery as I paid for next day delivery waited in for it and it did not arrive until the following day (that what you get for using Yodel) Very happy with boots and price
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Posted 8 years ago
had the trainers I wanted, easy to pick out and buy.
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Posted 8 years ago
Fats delivery, great product, in very good condition.
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Posted 8 years ago
Great value quality items and speedy delivery.
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Posted 8 years ago
I still have not received my order despite buying express delivery
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Posted 8 years ago
Everything I have ever ordered from field & trek/sports direct, has never been delivered! By continuing to use Yodel as your primary delivery partner, this will continue to happen! Of the 3 online orders I have purchased, 2 have been stolen and one was returned as they couldn't be bothered to deliver it! A truly awful system!
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Posted 8 years ago
Tracking number not working, customer service quite bad...
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Posted 8 years ago
Very easy to use website. Good, quick delivery service to my local Sports Direct store.
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Posted 8 years ago
Field and Trek is rated 4.2 based on 4,777 reviews