Login
Start Free Trial Are you a business? Click Here

Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email
Read Field and Trek Reviews
Visit Website

Email:

support@fieldandtrek.com

Write Your review

Ordered item Thursday. Paid for next day delivery. It is now Sunday and still no item. Was stated that it would be delivered Saturday. Went I get back from my trip away they are being sent back
Helpful Report
Posted 9 years ago
I've always brought Solomon trainers as they are very comfortable. Fieldand trek are the cheapest around. The delivery was also very quick.
Helpful Report
Posted 9 years ago
Arrived very fast and look and feel great.
Helpful Report
Posted 9 years ago
Unable to collect from nearest store, why us this?
Helpful Report
Posted 9 years ago
I was annoyed with you because although I placed an order with you at lunchtime by 5.35 ish on the same day I decided that the goods ordered were not quite what I had wanted. I had to send a form to you via your website informing you of this. Consequently a few hours later you emailed me to confirm the order was completed and the next day you sent an email to say it had been despatched! I managed to contact your (Sports Direct) customer services whereon I wss told it was too late to retrieve the order as it was on "large wagon with hundreds of other parcels" and therefore I would need to wait for it to arrive and then return it - at MY OWN cost! You should have a phone number manned later than 6pm on your web site in order to avoid this very unhelpful situation. I only found your phone number the next day through a search engine.
Helpful Report
Posted 9 years ago
Field and Trek have been my favourite shop for buying walking boots and walking shoes for many years. Great website and fast service. I've never had a reason to return a product. Also I compare their prices before purchasing and they are very competitive
Helpful Report
Posted 9 years ago
Fast service. Great prices.easy site to navigate. Will definitely be using again.
Helpful Report
Posted 9 years ago
Easy to order and delivery within 4 days. Good Service and convenient to collect at chosen store.
Helpful Report
Posted 9 years ago
Not happy a one item got tag on now got to find out how to get it removed , bad packing of stock , I don't get to shops that why shop online
Helpful Report
Posted 9 years ago
Very good quick service but don't think paying shipping to a store should be right when the stores get delivery any way I think should be free click and collect
Helpful Report
Posted 9 years ago
Very Prompt service. Very pleased with item purchased. Well wrapped.
Helpful Report
Posted 9 years ago
Products great but arrived a day before I was told so I wasn't in to take delivery
Helpful Report
Posted 9 years ago
Efficient service. Ordered Sunday afternoon and delivered on Tuesday.
Helpful Report
Posted 9 years ago
No problems with ordering from Field and Trek - I guess they're part of the same group as Sports Direct and Karrimor. I do find the shipping to be a bit expensive in this day and age, as most competitors offer free shipping. With that in mind I tend to wait until I'm after a few items before I place an order to offset the delivery charge. On the whole happy with my purchases and would shop there again.
Helpful Report
Posted 9 years ago
Good quick service every time I order Thankyou
Helpful Report
Posted 9 years ago
At this moment l am still awaiting delivery of item ordered, 'nuf said.
Helpful Report
Posted 9 years ago
Competition survey out of date digits will not fit in eg store 70050 Sorry wrong shop Everything great with you
Helpful Report
Posted 9 years ago
I ordered a pair of children's walking boots and paid for next day delivery and 3 days later no boots. There are no phone numbers for the company and no numbers for the branches that are open. I have emailed them to ask where the boot where and no response 3 days later - NOT VERY GOOD WHAT DO YOU THINK!!!!!!!! Very Upset Grandson Now
Helpful Report
Posted 9 years ago
Product is good however I ordered two by mistake as soon as I'd done it I looked on your site how to cancel an order which you can only do through email which said may take days to get back when someone did get back it was too late and I've been charged twice £9.98 for two parcels delivered by the same courier with a note to say if you want to return you have to pay postage there is no phone number on your website and no way to cancel I will not be ordering again .
Helpful Report
Posted 9 years ago
Product at a good price, good service and prompt delivery
Helpful Report
Posted 9 years ago
Field and Trek is rated 4.2 based on 4,777 reviews