Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After I placed my order I got regular emails to say here it was in the delivery process which I was very impressed with. The goods arrived very promptly and were a genuinely great price! I was recommended your site by a colleague and shall certainly use you again as well as recommending you to my friends.”

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Posted 9 years ago

“Very good”

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Posted 9 years ago

“The company as a whole provides awful customer service. Does not respond whatsoever to email.”

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Posted 9 years ago

“Courier useless!delivered a day early without any knowledge.”

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Posted 9 years ago

“I placed order and everything looked extremely well organised and plenty of communication. I paid extra for delivery (next day) and yes Yodel failed big time. Should have been delivered 7th, then 8th and its now the 9th October and I need this item for my sons w/e walk. This is my first order with yourselves and very disappointed!!”

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Posted 9 years ago

“Good value, easy to order and prompt delivery. Couldn't ask for anything more”

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Posted 9 years ago

“Good service from start to finish.email updates very helpful. I will order again.”

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Posted 9 years ago

“Easy to order and delivery was quick However ! I purchased the socks for my husband for Christmas I am not impressed with all the stickers on the socks I would have preferred to have clean looking labels on the socks and not sticker covered kicked round the warehouse or shop look I have given them to my husband after removing the packaging and putting them through the wash He will wear them for work and I won't be buying from you over the internet again Sorry you let yourself down”

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Posted 9 years ago

“Excellant service .Thank you.”

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Posted 9 years ago

“Easy to order and prompt arrival”

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Posted 9 years ago

“I had a discount code for this store via Unidays. I contacted Field and trek about it as when I put my order in the discount was accepted. When I went to pay it disappeared. I have heard nothing. I contacted Unidays who said I had to contact the retailer, which I have done. You cannot ring them, it has to be via email. Silence. Beware this company if you have a problem.”

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Posted 9 years ago

“Excellent boots to match an excellent service !! Thank you very much”

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Posted 9 years ago

“The process of ordering was easy. I was kept informed of the process of my order - and it arrived two days earlier than I was originally told.”

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Posted 9 years ago

“very quick delivery and first class service”

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Posted 9 years ago

“Quite impressed. Just a pity I couldn't have added some more goods to my order just after I had finalised it. I was considering getting some more stuff but would have incurred another delivery charge.”

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Posted 9 years ago

“Fantastic gear at great prices!”

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Posted 9 years ago

“Very easy to order on line and delivery was quicker than expected. Great quality product”

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Posted 9 years ago

“I cannot yet comment on the quality of the goods as I have not even received them yet. This is therefore exceedinly premature. I also ticked the box for no advertising emails. This request has been cpmpletely ignored and they have tried to sell me more stuff. No thanks in future.”

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Posted 9 years ago

“Excellent service. Kept informed by email from despatch to delivery. Very pleased with walking shoes”

Helpful Report

Posted 9 years ago

“Ordered pair of boots at 1700 on Friday, 2nd October - paid for expresss/next day delivery. Information stated delivery would be 3rd October 2015. Email received at 0730 on 3.10.2015 that ordered collected by courier. Yodel tracking showed collection at 14.50 on 3.10.2015 and delivery expected 5.10.2015. Don't expect to pay for next day delivery, stay in all day and then not receive delivery. Sent email to customer services - still awaiting response”

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Posted 9 years ago

Field and Trek is rated 4.2 based on 4,777 reviews