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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
Shipping & Delivery
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Bought a pair of Brasher Supalites. Excellent boots at a super price!
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Posted 9 years ago
Communication re progress was good and my order was delivered in a timely fashion
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Posted 9 years ago
Disappointing. I ordered a pair of walking boots for my wife off the Internet for a gift and was very disappointed when they arrived, they turned up in a tatty box, scribbled with pen and to top it off they were a different colour!!! Sun bleached is an understatement. I'm not bothered about the box or the pen colouring..but come on..is there no quality control?? I paid nearly £7.00 for next day delivery and had to fork out nearly the same out of my own pocket to return them, not fair as it's not my fault that the goods they supplied were like third hand. Also there was no contact number for me to phone and talk to someone and arrange a exchange. Very disappointing. Jules Gallimore
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Posted 9 years ago
I deliberately ordered two items to save on delivery. One was cancelled so I emailed straight way to ask if I could this could be replaced with something else or cancelled til something else was available but was told I could not cancel. It would have been nice to have the option to be able decide if one wishes to wait, proceed or cancel before items. If thing are out of stock them either you should not accept order in first place or be prepared to allow people option to replace items. My last email has been ignored Very disappointed!
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Posted 9 years ago
I was very disappointed to have to pay a postal charge to have my boots sent to a store and even more so at not being able to return them via the store and having to pay again. A £5 in store voucher is not an incentive to shop with you again in store or on line.
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Posted 9 years ago
Fast delivery and quality walking shoes.
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Posted 9 years ago
very good services!
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Posted 9 years ago
Staff in shop were a real asset. Very helpful without being overly sales orientated.
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Posted 9 years ago
Great offers now and then but expensive and rather slow P+P. Would certainly use again.
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Posted 9 years ago
Ordered men's boots from the sale - they arrived in excellent time and they were just what I needed - in fact the quality was really good and surpassed my expectations for the very reasonable price I paid.
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Posted 9 years ago
Easy order process and prompt next day delivery as requested.
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Posted 9 years ago
I ordered size 10 trainers.. Received size 8 ! And I have to pay for the return. Great
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Posted 9 years ago
Excellent service, as usual. Easy online purchase with my order arriving ahead of schedule, dealt with perfectly by the courier. All the items ordered fitted & were excellent value for money. Well done Field & Trek!
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Posted 9 years ago
Bought the item in a sale which must be why the packet was torn and bent. The item itself was excellent value, fitted true to size and am very pleased with it. I may have bought another for a present except I didn't want the package it was in to look so rough so I didn't. Will shop again with Field and Trek .
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Posted 9 years ago
Great price, great service! Couldn't fault it.
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Posted 9 years ago
Pleased with delivery, however one of my items was a metal water bottle and it has a dent in it. No other problems.
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Posted 9 years ago
Everything was fantastic. The communication, delivery time, and the product all get 10/10.
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Posted 9 years ago
3rd pair of shoes I've had from yourselves. The service is absolutely spot on.
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Posted 9 years ago
Great delivery service , exchanging my jacket for a different size so can't comment on that side of things yet as process not complete
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Posted 9 years ago
placing the order was easy. having it delivered is another story had an email from your carrier on 1st oct saying parcel delivered how was our service i contacted them to say goods not been delivered on 8th oct they checked and goods at distribution centre would be delivered on fri this is now mon 12th oct and still no goods . this is not an acceptable service . please contact your carrier and speed up my delivery had i known it would take this long would have just went to the shop
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Posted 9 years ago
Field and Trek is rated 4.2 based on 4,777 reviews