“Thank you for the very good service.
We had a very good experience from order to delivery.
The contactsperson was very competent and also friendly.
The delivery was exactly as we had agreed.
We are very happy to recommend you.”
“Prompt shipping. OUTSTANDING Packaging. Perfect protection of the product in fact. You guys have terrific ideas and exciting, different and varied furniture.”
“The product is amazing. Who knew a towel hook could be so sexy?
The only problem, and I blame myself, is the wait time. several weeks later, however, I have the coolest hooks in the world to hang my towels on. Yaaaay!”
“Web site verry easy, but the color of the product I ordered was indicated as black but in fact it is dark gray, verry dispointed but since I live in Canada, won't pay the shipping cost for return. Won't by again.”
hank you so much for sharing your feedback about your experience with us. We truly appreciate your time and effort in providing us with your thoughts.
We understand your concerns about the delivery time, and we sincerely apologize for any inconvenience caused. We are constantly working on improving our shipping process to ensure prompt and efficient delivery for all our customers.
If there is anything else we can assist you with or if you have any further questions, please feel free to reach out to our dedicated customer support team. You can reach our customer support via online chat, phone or email.
Best regards,
Sonja/ Finnish Design Shop
“Unfortunately the lights never reached me which is entirely the fault of Turkish customs and their charging us an outrageous amount of tax and some other crazy fees which amount to about 500% of the value!!! Finnish Design Shop is very helpful processing the return and I hope it works out. 5 stars for being helpful and responsive so far.”