“The candlestick and snuffer are lovely. I bought them for a wedding present for a dear friend. Very happy. Would order from Finnish Design Shop again”
“i recieved the Hay Garden bench. There is a broken leg and and a second one damaged during transport. The two legs of the bench arrived sticking out of the box. If I take the bench out of the packaging any further I won't be able to package if up to be returned. We have bought many pieces from Finnish Design and I would have expected better customer service.”
Hi Nicola, I'm sorry to hear this and the inconvenience this has caused you. I can see you have been in touch with our After Sales department and they will continue this case with you in order to handle the claim and have this sorted out as soon as possible.
Dear Ceres, Thank you so much for your feedback!
I'm sorry to hear about a delay in delivery. Our customer service is helping you with the shipping company and keeps you updated. I hope we can see you online soon again!
Warm regards,
Sonja/ Finnish Design Shop
“Your care for the service is for me still very enjoyable. Even after 10 years of purchasing the scandinavian design pieces, you provide impeckable packages that bring joy to the household.”
“Hi
Just want to thank you so much for the extra help you gave for me to be able to purchase my stand from you. As good as I hoped it would it is. I set it upon arrival and it just changes the whole look of the room. As well friends that have seen it love it. Much appreciation to you.
Harold”
“Overall this was a great experience. The price was reasonable, shipping to Canada was quick, and paying duties through UPS was painless. The product itself is exactly what I was looking for. Will be purchasing from FDS again.”