“Der Preis und die Auswahl waren gut.
Aber ich habe mich sehr darĂŒber geĂ€rgert, dass - bevor ich die Bestellung in den Warenkorb legte âBestellungen die bis zu diesem Datum eingehen noch bis Weihnachten geliefert werdenâ als ich die Bestellung abgeschlossen hatte, stand ein spĂ€terer Zeitpunkt der Lieferung da. Leider war das auch so, gestern ist es angekommen, aber mittlerweile kostet die Wsre ca 50,00⏠weniger das finde ich sehr Ă€rgerlich. Könnte ich fĂŒr den Diferenzbetrag vielleicht einen Gutschein bekommen?
Mit freundlichen GrĂŒĂen”
“Ich hatte einen teuren Versand gewĂ€hlt, damit der Artikel noch rechtzeitig vor Weihnachten kommt. Er kommt erst heute am 30.12. Finde ich nicht in Ordnung.”
Thanks so much for your feedback, Melanie! We really appreciate that you took a moment to let us know about your experience with FinnishDesignShop.com. We are sorry for the delay and are happy to help you in our customer service.
Sonja/ Finnish Design Shop
“I still haven't received my shipment that was originally expected on 12/22/23. These were Christmas gifts and I wouldn't have ordered them if I knew that they wouldn't arrive on time. I still have no delivery date, just that they have been shipped. I ordered products from England and all arrived on time as expected. Very disappointed.”
Thank you so much for taking the time to give us your feedback, Sharon. I am sincerely sorry about your shipment arriving late and ruining your plans for your Christmas gifts. Unfortunately during the Holiday season there have been delays in deliveries of several shipping companies and we are sure they are doing their best to deliver your order. Please contact our customer service. We are happy to help you!
Sonja/ Finnish Design Shop customer service
“Can't evaluate the products because they still haven't arrived--they've been in Germany with an "operational delay" for a week and I have no idea if they will ever arrive.”
Thank you so much for taking the time to give us your feedback, Martha. I am sincerely sorry about your shipment arriving late. Unfortunately during the Holiday season there have been delays in deliveries of several shipping companies and we are sure they are doing their best to deliver your order. Please contact our customer service. We are happy to help you!
Sonja/ Finnish Design Shop customer service
Thank you so much for your feedback Josh. I am truly sorry about your shipment arriving late. Unfortunately during the Holiday season there have been delays in deliveries of several shipping companies and we are sure they are doing their best to deliver your order. Please contact our customer service. We are happy to help you!
Sonja/ Finnish Design Shop customer service
“Christmas gift is now six days past when it was originally supposed to arrive. Iâve received no updates from anyoneâit still just says Operational Delay on FedEx, as it has for days.”
Thank you very much for your feedback, Michael. We appreciate you taking the time to let us know about your experience. We apologize for the issue with your Christmas gift not arriving when it was originally supposed to. It must have been very disappointing. Unfortunately during the Holiday season there have been delays in deliveries of several shipping companies and we are sure they are doing their best to deliver your order. Please contact our customer service. We are happy to help you!
Sonja/ Finnish Design Shop customer service