Storage World Self Storage & Workspace Reviews

4.6 Rating 149 Reviews
89 %
of reviewers recommend Storage World Self Storage & Workspace
Based on 149 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Storage World Self Storage & Workspace Reviews

About Storage World Self Storage & Workspace:

Storage World Self Storage & Workspace provides a storage or workspace service to both Home and Business customers. Our stores are modern, purpose built and all agreements are flexible and affordable.

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40 Ashton Old Road, ,

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Ben and his team provide a friendly service and provided me with absolute confidence when storing all my household possessions ,when we moved house recently. I would recommend Storage World for anyone that wants a safe, friendly and trusted service.
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I needed storage for my son & Storage World provided it. From the outset they were accommodating & extremely helpful. Alex who looked after my initial inquiry totally grasped the situation we were in & made the process easy & straightforward. Not only do I absolutely recommend Storage World to be able to sort your storage needs out at a decent price but I can't thank them enough for the help they afforded my family & I. An absolute 10/10 rating
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Dermot thank you for your kind feedback. We will be sure to share with Alex and the Middleton team.
My sister needed storage as she was moving house it was very stressful but was made easier by storage world and Mike at the Ashton branch would highly recommend
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I just want to say what a great team they have at storage world Ashton old road branch.. My daughter in -law and grandkids were helped every step of the way especially by Mike who went out of his way to make what was a horrowing moving home experience a lot easier with the storage rates given which was excellent value for money.
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Excellent customer service. Mike was really friendly and helpful, he set up my account and made sure I got the right size unit for my needs. Highly recommend!
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Great location close to the city, so chose to store a bunch on stuff from our apartment to create more space during lockdown. Really convenient and easy to use, team friendly and helpful.
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If I could give 0 stars I would. Terrible customer service. The staff were extremely rude, in particular Jay and the manager Michael, I can't say about other staff as it would be unfair to do so. From the day I began my contract with them they were extremely unfriendly, blunt, and just plain rude. It was such a shame as from the beginning I had interacted with them in a respectful manner and with politeness from the get go but was met with hostility and disrespect. I also saw on various occasions them being rude to new customers enquiring about their services. Not sure why the arrogance and attitude is necessary really. If they are that unhappy about their jobs in customer service, then simply change their field of work. Normally I wouldn't write a review about a company if the experience was a one off (we all have our bad days), but after being treated with such a lack of respect time and time again and after seeing the way they had treated other customers right in front of me I think an honest review is due.
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So sorry we haven't created a good impression with you. We have reviewed all matters associated with your term of stay with us and spoken with the individuals named. We will strive to improve and take your comments very seriously. It is unusual for the guys to receive this type of feedback, and we can assure you they have taken constructively. Some element of the communication seems to revolve around the vacation process, this separately is being reviewed and improved. If we can ever make amends, we would like to.
Great customer service, the staff was friendly and very helpful. Convenient location, excellent pricing and well looked after storage units. Was very easy to call up and book online. Highly recommend, very impressed.
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We recently stored all the stuff from around the house that we don't use that often - kind of a lockdown spring clean. Found the process fairly straight forward, albeit a little more going on than I originally expected. I found Storage World thorough, considerate, interested and impressive. Surprised how many people use their service and don't know why we didn't sooner.
Storage World Self Storage & Workspace 5 star review on 22nd September 2020
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I used this storage company as a bridge between moving houses. Storage World provided an excellent service and the booking process was simple and easy. The staff were very polite and helpful and the facility was secure and clean. I would highly recommend this company!!
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All very good with the process and service at Storage World, Middleton. They made everything easy and I wouldn't hesitate to recommend them.
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Thank you for you comments and kind feedback and recommendation, much appreciated
Well looked after and run perfectly by staff.
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Dean thanks for the kind feedback and review - hopefully we can impress you further and earn that extra star
What can I say the lady I spoke to Tricia was amazing polite helpful and gave us a cracking deal wouldn’t use anybody else the facilities were outstanding highly recommend brilliant 5 star plus
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Thank you for your kind comments and review, much appreciated
Lovely friendly service by nick.
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Great customer service thanks Nick
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Good management team Safe units to work from Not to far from city centre And not expensive to manage Financially
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Thank you for taking the time to review us Mike
The fantastic service by Jeni and Aaron.
Storage World Self Storage & Workspace 5 star review on 11th April 2020
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Thank you for taking the time to post a review and especially for highlighting the efforts of the team - we enjoy having you as a customer
The best value for money Communication and effort outstanding! Very clean! Glad to have my little place in here!
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I stored some furniture at the Manchester branch for just over a year. Everything was straight forward and easy to use. Would recommend.
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A decent storage facility. A good location, friendly helpful staff. I'd highly recommend it.
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Thank you for the kind and positive feedback, much appreciated
Storage World Self Storage & Workspace is rated 4.58 based on 149 reviews