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Flooring365.co.uk Reviews

4.3 Rating 131 Reviews
82 %
of reviewers recommend Flooring365.co.uk
4.3
Based on 131 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Flooring365.co.uk Reviews
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Phone:

0333 002 0175

Email:

hello@flooring365.co.uk

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Flooring365.co.uk 5 star review on 16th May 2025
Calvin M
Flooring365.co.uk 5 star review on 7th May 2025
Terry N
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
37
Anonymous
Anonymous  // 01/01/2019
Good value flooring but the substantial delivery cost is not worth paying. Took a day off work to wait in for a delivery on a named day which didn’t show up. When I contacted customer services I was told that this was not their fault and that this was a delivery partner issue. I was told that somebody would call me back to resolve the issue but this didn’t happen. The attitude of the customer service agent was very standoffish and gave the impression that no matter what the issue, their response would have been that 365 were not at fault.
Helpful Report
Posted 1 month ago
Not recived yet.
Helpful Report
Posted 1 month ago
I ordered flooring on last day of sale Monday .Website was easy to navigate.I paid for delivery which was 2 to 3 days time.i was told to wait for telephone call from warehouse.Nothing happened for 7 days so i messaged customer service .They messagedto say warehouse will contact me if asked for refund they said flooring will be delivered Wednesday. Today is Tuesday 8 days after will see what happens tomorrow if anything.
Helpful Report
Posted 2 months ago
I order some samples from 3 suppliers. The ones from 365 haven’t turned up. We have placed an order with one of the other suppliers.
Helpful Report
Posted 3 months ago
Hi there, Thank you for your feedback. We're truly sorry to hear that your samples haven't arrived. This isn't the experience we want for our customers. Please get in touch with our customer service team so we can investigate this further and ensure it gets sorted out. Your input is very important to us. Thanks for sharing your experience! - Emma
Posted 3 months ago
Flooring365.co.uk is rated 4.3 based on 131 reviews