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Flooring365.co.uk Reviews

4.3 Rating 131 Reviews
82 %
of reviewers recommend Flooring365.co.uk
4.3
Based on 131 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Flooring365.co.uk Reviews
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0333 002 0175

Email:

hello@flooring365.co.uk

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Flooring365.co.uk 5 star review on 16th May 2025
Calvin M
Flooring365.co.uk 5 star review on 7th May 2025
Terry N
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
Flooring365.co.uk 5 star review on 6th May 2025
Chris B
37
Anonymous
Anonymous  // 01/01/2019
Very easy website to find and negotiate . Looking forward to receiving my order
Helpful Report
Posted 1 month ago
Thank you for your kind review, Michael! We’re so pleased to hear that you found our website easy to navigate. We strive to make the shopping experience as smooth as possible for our customers. We appreciate your enthusiasm and look forward to serving you in the future. If you have any questions in the meantime, feel free to reach out! Happy flooring! - Emma
Posted 4 weeks ago
Very easy toi find what u want and very cheap will be using yoiu whenever i elrequire flooiring
Helpful Report
Posted 1 month ago
Thank you for your great review, Adam! We’re delighted to hear that you found it easy to locate what you needed and appreciated our prices. Your satisfaction means a lot to us, and we look forward to being your go-to source for flooring in the future. If you ever have any questions or need assistance, don’t hesitate to reach out! Happy flooring! - Emma
Posted 1 month ago
Samples supplied, on placing the order delivery date was given and adhered to product good. Only failure was a missing glue which when I reported it a refund was quickly made.
Helpful Report
Posted 1 month ago
Thank you for your review, John! We’re glad to hear that your order process went smoothly and that you received your product on time. We apologize for the oversight with the missing glue but appreciate your understanding and are happy that the refund was processed quickly. If you need any further assistance or have questions, we’re always here to help. Happy flooring! - Emma
Posted 1 month ago
When ordered sample there was a discount attached. No expiry date noted. When I went to order the flooring I was told the discount had expired so missed out on £250. Had a few calls and at no point did anyone say discount was ending. Delivery driver was great though
Helpful Report
Posted 1 month ago
A nice and easy site to order my free sample.
Helpful Report
Posted 2 months ago
Thank you for your lovely review, Keith! We’re pleased to hear that you found our site easy to navigate when ordering your free sample. Your feedback is truly appreciated, and it encourages us to keep providing a seamless shopping experience. If you’ve got any questions or need assistance, don’t hesitate to get in touch! Happy flooring! - Emma
Posted 2 months ago
So far seams ok
Helpful Report
Posted 2 months ago
Thank you for your review, Wayne! We’re glad to hear that things are going well so far. If you have any questions or need assistance as you move forward, don’t hesitate to reach out to us. We’re here to help! Happy flooring! - Emma
Posted 2 months ago
The order arrived 1 hour later than they said it would (it was an issue as supposed to be delivered on a building site so I arranged to be there for 7am). But I phoned customer support and they were very friendly and helpful chasing the driver.
Helpful Report
Posted 3 months ago
Thank you for your thoughtful review, and we appreciate your understanding regarding the delivery time! We’re glad to hear that our customer support team was able to assist you and provide a friendly service. Your experience matters to us, and we’ll continue to strive for timely deliveries in the future. If you have any more questions or need assistance, please don't hesitate to reach out. Happy flooring! - Emma
Posted 3 months ago
N/A
Helpful Report
Posted 4 months ago
Communication was very good. When delivery was delayed, Jeni kept me updated.
Helpful Report
Posted 5 months ago
Thank you for your kind review, Ashvin! We’re glad to hear that Jeni was able to keep you updated during the delivery process. Clear communication is important to us, and it's great to know that it made a positive difference for you. If you ever need assistance in the future, don't hesitate to get in touch! Happy flooring! - Emma
Posted 4 months ago
waited week for samples to come chose what we wanted but when went to order no longer on sale
Helpful Report
Posted 6 months ago
Thank you for your review, Stevan! We're sorry to hear that the item you chose is no longer on sale after waiting for your samples. We understand how frustrating that can be. We continually update our stock and sales, and sometimes popular items can go quickly. If you need assistance finding a similar option or have any questions, don’t hesitate to reach out to our customer service team. We appreciate your patience and understanding, and we hope to help you find the perfect flooring soon! Best wishes, - Emma
Posted 6 months ago
Great flooring
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Grant! We're delighted to hear that you think our flooring is great! Your positive feedback truly encourages us to keep delivering the best products and service. If you have any questions or need assistance in the future, feel free to reach out. Happy flooring! - Emma
Posted 6 months ago
the vynl flooring arrived damaged with puncture holes and scuffing in an undamaged outer wrapping which suggests to me it was damaged, unnoticed, before wrapping.. Please check goods before wrapping.
Helpful Report
Posted 7 months ago
We ordered our vinyl plates last September. We have to say that our floor arrived on schedule, only very few pieces had any defects and in general, we were happy with the quality of the product. We would like to highlight Jeni's good attention, both by phone and by email, regarding the information about the order. However, the treatment given by Russel Kitsof was rude and careless in terms of communication with the customer. If I have to place another order another time, I will order from another company that offers SMS communication in terms of delivery tracking.
Helpful Report
Posted 7 months ago
Flooring365.co.uk is rated 4.3 based on 131 reviews