FloryDay Reviews

Name: FloryDay
Rating: 3.16

3.2 Rating 654 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

Questions

Metrics

3.2

Based on 654 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

feedback@floryday.com

Write Your review

Tell us how FloryDay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order from Floryday a month ago & still not received anything. They charged my acct for the full order. I reached out to them & did not get a response. These companies need to be regulated. Once we receive our items then should they charge us. If it looks too good to be true. More likely they are ripping you off.”

Helpful Report

Posted 6 years ago

“JUST RECEIVED ORDER. I HAD TO PAY HALF THE PRICE OF ORDER AGAIN TO CUSTOMS. PROBABLY MY OWN MISTAKE SHOULD CHECK THESE THINGS BEFORE.BUT AGAIN THOUGHT THESE GOODS WERE COMING FROM USA AND NEVER HAD A PROBLEM WITH IMPORTS FROM OTHER COUNTRIES BEFORE. ORDER A PAIR OF SHOES IN MY NORMAL SIZE 5 AND THEY BARELY FIT. THEY WOULDN'T LAST LONG AS MATERIAL SOLE AND UPPER VERY POOR QUALITY. JUMPER AND DRESS IN SIZES I NORMALLY GET WAY TOO SMALL.DRESS POOR QUALITY MATERIAL AND ALL WRINKLED. ONLY THING IS BLOUSE I ORDERED FITS AND WILL JUST ABOUT DO. NEEDLESS TO SAY , PRETTY EXPENSIVE ORDER AND LESSON. SO BE WARNED AND DO YOUR RESEARCH BEFORE ORDERING.”

Helpful Report

Posted 6 years ago

“I just cancelled my order through chat. He said ok since it has not shipped. I did this due to the horrible reviews. I hope I get my money back. They have already charged me, When they take your money before your item ships it is a red flag.”

Helpful Report

Posted 6 years ago

“I ordered annals which were advertised as leather - when they arrived they were made from cheap, smelly synthetic materials and the workmanship was very poor. I have returned the item at my own expense and am still waiting for a refund, long past the stated 14 working days, nor have a received replies to my emails to chase up repayment. Buyers beware!”

Helpful Report

Posted 6 years ago

“I ordered a pair of sandals which looked good in the photo, but were very disappointing on arrival - not the promised leather materials but cheap plastic and the workmanship was poor. Despite returning the item at my own expense, I am still trying to get a refund of the basic cost and it is now over the stated 14 working days. Needless to say, there has been no response to my messages. Buyers beware!”

Helpful Report

Posted 6 years ago

“Id like to know why they can still advertise on Facebook all these Chinese companies are rubbish. Designs copied from Fashion Houses. Please dont waste your money they look gorgeous as many of the others do, but better to throw your money away than get disappointed.”

Helpful Report

Posted 6 years ago

“am supposed to order but because of the review i did not. sorry”

Helpful Report

Posted 6 years ago

“I placed an order with Floryday over a month an a half ago & got an email confirming that my order was submitted & payment is made. I later got an email stating to expect my order in a few days. I still have not received my order and it's been over a month & a half. I reached out to them on their website addressing my concern. No one has gotten back. Looks like they take up payment but dont send anything out. Their email is probably automated once your order is placed. Buyer beware.”

Helpful Report

Posted 6 years ago

“After taking longer than promised and with poor communication I received my order, I was not happy with the poor quality and it looked nothing like on the website so wanted to return. This process was long and complicated and you begin to wish you hadn’t bothered. They do not want the items back as they offer you a 70% refund for you to keep them. I did receive a refund eventually after returning the items minus £12 for delivery/returns!!!!!! No I will not order from this company again!!”

Helpful Report

Posted 6 years ago

“One more thing, Floryday isn't an American website, it's a Chinese one from Shenzhen, China. Even you paid additional charge for faster shipping, it still took double time to receive. I ordered on May 12, received the dress on May 20, per their website, it should take only 2-4 days.”

Helpful Report

Posted 6 years ago

“Just wanted to warn others about Floryday. Don't buy junk at expensive prices. I wish I would have read the reviews here before I ordered. It was my first time to buy clothing online, and I had a very bad experience from this website. I bought a dress from Floryday, it looks gorgeous on the pic. But when I received it, not exactly same as the pic. I was so disappointed. The worst thing was that there was a kind of uncomfortable smell, that made me keep sneezing. After I tried it on, my skin started itching too. Comparing to the materials and the quality, it's not worth the price at all. Won't buy anything from this website again.”

Helpful Report

Posted 6 years ago

“I'm glad I read all your reviews before ordering, I thought it was a bit strange that a a counting down timer was on each item re a discount, to obviously force you into buying the item quickly. They definatly sound fraudulant! and sorry for all of you that have been scammed by this company, they need reporting to Trading Standards DISGUSTING COMPANY!!”

Helpful Report

Posted 6 years ago

“I ordered 2 pairs of shoes that looked fabulous on the website, but I was fooled! Very misleading! They claimed that they were supposedly genuine leather. They turned out to be cheap, smelly plastic and very uncomfortable. Certainly far from genuine leather! I also had a surprise email 2 weeks after placing my order and paying, requesting another payment of R121.00 for customs duty. This had to be paid over and above the purchase of the goods before the parcel was released! Was an expensive and disappointing experience all round.”

Helpful Report

Posted 6 years ago

“I ordered 3 items from Floryday and it took over 20 days to arrive. I returned the items within 1 week but I did not receive my full refund per their policy. I was told that the money would be returned to me within 10 days from the date of the email I received. The items were posted as returned 8 days prior to the email so that would make it 18 days to get money back. I will never shop with FloryDay again.”

Helpful Report

Posted 6 years ago

“After a month my crazy box of shoes arrived today from China. They are absolutely ridiculous. They are so flimsy that i could have made them at home in my spare time. They smell like gasoline. This company is not in England!!!! DO YOURSELF A FAVOR AND DO NOT ORDER FROM THIS COMPANY!!!!!!! I'm all but certain if I try to return them, hell would freeze over before I got a response!”

Helpful Report

Posted 6 years ago

“This is the usual Chinese rubbish. Delivery again, 32 days instead of promised 5-9 days. But prices are extortional! Avoud, avoid avoid. Disappointment in quality, delivery. Watch sizes- it is totally different from those listed on their website.”

Helpful Report

Posted 6 years ago

“Not happy with the product quality and difficult to return. Still trying to get them to provide the return address. :/”

Helpful Report

Posted 6 years ago

“I received my order today and am thoroughly disappointed. Not only did it take 20 days to arrive, this blouse looks nothing like advertised. What I thought I purchased was a white blouse with muted blue, gray and red flowers. Instead, I received an off-white blouse with bright red, blue and taupe. I will never wear this thing. This is false advertising”

Helpful Report

Posted 6 years ago

“Difficult to communicate with. Lag in email response. No phone numbers. Expensive shipping. Cumbersome return process.”

Helpful Report

Posted 6 years ago

“DO NOT ORDER FROM THIS COMPANY WAIT 2 MONTHS FOR A LADIES TOP TO ARRIVE. WHEN IT DID IT WAS COVERD IN SOMONES HAIR.. LOOKED AS IF IT BEEN WORN.. NO LUCK CONTACTING THEM TO COMPLAIN & LOOK FOR REFUND.... I TO PUT IT IN THE BIN.. IM TRYING TO REPORT THIS COMPANY SO THE MORE OF YOU WHO PUT INFORMATION ON HERE WE MAYBE ABLE TO GET THEM REPORTED.”

Helpful Report

Posted 6 years ago

FloryDay is rated 3.2 based on 654 reviews