FloryDay Reviews

Name: FloryDay
Rating: 3.16

3.2 Rating 654 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

Questions

Metrics

3.2

Based on 654 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

feedback@floryday.com

Write Your review

Tell us how FloryDay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sizing varies so much. Bought some items and when I had to return the items I didn’t want it was to time consuming. I’ll never buy again from FloryDay.”

Helpful Report

Posted 6 years ago

Hi Thank you for your feedback.Please take our deepest apologies for all the problems you encountered. We believe all customers deserve the best quality products and highest levels of service. We hope every customer will be delighted with every purchase, but we also understand that not everything can be perfect. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 6 years ago

“So far So good. Very pleased with my order.. Delivery didn't take that long..”

Helpful Report

Posted 6 years ago

“Service was excellent I needed a dress in a hurry for a wedding and sent an email to see if I could get the item sooner and your team sent me the item priority without charging extra postage, i was very relieved to get my dress in time as I had been let down by another company, thank you and I have no hesitation to recommend your company”

Helpful Report

Posted 6 years ago

“I have always received wonderful service from this company, and i will use them all the time jillian hyland hylandlaw”

Helpful Report

Posted 6 years ago

“Was delivered at the right time and goods were excellent”

Helpful Report

Posted 6 years ago

“It’s a great way to shop, but when I needed to return items it was too difficult & the process was drawn out, not pleasant when the customer feels like it’s her fault the clothes didn’t fit (sleeves to small). Process to complicated. Returns were Very unpleasant so I will not be using this service again.”

Helpful Report

Posted 6 years ago

“Product was exactly as described and was well made. Very reasonable price. I got tons of compliments when I wore it. Would recommend this site to anyone.”

Helpful Report

Posted 6 years ago

“Great response. Love the product.”

Helpful Report

Posted 6 years ago

“Excellent quality - highly recommended”

Helpful Report

Posted 6 years ago

“Lovely, jolly clothes. Yours are the only adverts I don’t turn off when playing Scrabble. They are such fun”

Helpful Report

Posted 6 years ago

“Got a dress in July for a friend wedding loved it”

Helpful Report

Posted 6 years ago

“This dress was very unlike other items that I have bought from Floryday. It was completely shapeless and the material was awful. However, Floryday responded very promptly to my complaint and completely refunded my payment. This is good customer service.”

Helpful Report

Posted 6 years ago

“It was good experience and will try it again with you as soon as possible”

Helpful Report

Posted 6 years ago

“Just as described. Lovely quality. Very pleased!”

Helpful Report

Posted 6 years ago

“It was very efficient brilliant”

Helpful Report

Posted 6 years ago

“Great service so quick & great quality clothing”

Helpful Report

Posted 6 years ago

“Love the styles but delivery charges for UK a bit steep so have to be very in love with item before purchase. Keep going though.”

Helpful Report

Posted 6 years ago

“Very good service. Goods arrived as promised.”

Helpful Report

Posted 6 years ago

“After an issue with one order the customer service I received was excellent.”

Helpful Report

Posted 6 years ago

“Although I had seen some bad reviews, I went ahead and made a purchase anyway, I was very happy with the service they provided and my returns were dealth with promptly, definitely would order from them again”

Helpful Report

Posted 6 years ago

FloryDay is rated 3.2 based on 654 reviews