FloryDay Reviews

Name: FloryDay
Rating: 3.17

3.2 Rating 652 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

Questions

Metrics

3.2

Based on 652 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ilove the clothes, the price is very good, the quality is exelant, thank you”

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Posted 4 years ago

“Beautiful shirt, lovely with jeans.”

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Posted 4 years ago

“I have now had two purchases from Floryday. In both instances customer service was excellent and clothing was good quality. When requiring a refund it was done efficiently and quickly. Thankyou Floryday.”

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Posted 4 years ago

“Dress was perfect sizing, prompt delivery, really pleased with my purchase.”

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Posted 4 years ago

“Have been very happy with my purchase from FloryDay. My shoes have been much admired'They are comfortable as well as looking good. Thank you FloryDay.”

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Posted 4 years ago

“I have been very pleased with all my purchases- good quality and very good service”

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Posted 4 years ago

“Didn't know what I was getting into, but very pleased with the coat and shoes I bought and with FloryDay's communication with me throughout the purchase process.”

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Posted 4 years ago

“Great fit, easy to care for, and I love it.”

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Posted 4 years ago

“Cloths are well made nice fabric in winter dresses nice and warm for the cold weather the two dresses I bought I am very pleased with thank you”

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Posted 4 years ago

“Excellent quality and value love the colours and fit very happy”

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Posted 4 years ago

“I was completely satisfied, you kept me informed, tracking my purchase... So what more can I say Good Luck you were just fine......Rosemary Confoy.”

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Posted 4 years ago

“Excellent service, quality clothing.”

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Posted 4 years ago

“Everything I have chosen and bought has been lovely and s perfect fit”

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Posted 4 years ago

“I have been treated very well by Floryday. My querys were answered quickly and satisfactory. Thank you. I will definitely shop here again. Gloria Littleford”

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Posted 4 years ago

Hi Thank you for your feedback.Please take our deepest apologies for all the problems you encountered. We believe all customers deserve the best quality products and highest levels of service. We hope every customer will be delighted with every purchase, but we also understand that not everything can be perfect. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 4 years ago