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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Ann Barnes
Verified Buyer
“I sent flowers to my Mother and she said that it was the nicest bunch that she had ever received so will certainly use flowersbypost again”
Helpful Report
Posted 5 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Roger Cook
Verified Buyer
“Had previously ordered some Roses for Valentines Day, they lasted nearly 4weeks. Just received some for mothers day, very pleased with the quality. Always use Flowers by Post have done for years.”
Helpful Report
Posted 5 years ago
Dear Roger, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Prof Graham Ogden
Verified Buyer
“Great flowers”
Helpful Report
Posted 5 years ago
Dear Prof Graham, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Wendy Brace
Verified Buyer
“Delivered on time for Mother’s Day. My mum loves her flowers and I am getting daily updates.”
Helpful Report
Posted 5 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Fiona Maher
Verified Buyer
“Mother’s Day flowers 💐, arrived in time and my mum says they are beautiful 😊”
Helpful Report
Posted 5 years ago
Dear Fiona, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Stephen Harding
Verified Buyer
“My mother thought that they were perfect, well presented and arranged. As an ex flower arranger they scored highly with her.”
Helpful Report
Posted 5 years ago
Dear Stephen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Graydon Oakley
Verified Buyer
“Very pleased with the flowers ordered.and the presentation. However not so pleased with the delivery. The box was brought from the van to our front door wrong side up in spite of instructions on the box. Thus when box was opened not only was it a little messy inside but the chocolates enclosed had been damaged. This is the first time this has happened when we have ordered flowers”
Helpful Report
Posted 5 years ago
Dear Graydon, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please accept our apologies for the condition of the box and chocolates during transit. This feedback will be passed on tot he relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Liz Lewis
Verified Buyer
“It is very difficult to rate the flowers by post as I have not seen them. I have been told they were good, so I do hope so!! The service was excellent.”
Helpful Report
Posted 5 years ago
Dear Liz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Iain Poole
Verified Buyer
“The rose was lovely and in fact more than one rose. There was delight when the rose plant arrived and is merrily lightly blowing on my Step-Mothers grave. I arrived right on Mothers Day, right on time. Well done and 5 stars***** I will definitely use again. Alexandra”
Helpful Report
Posted 5 years ago
Dear Iain, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Gillian Douce
Verified Buyer
“Lovely flowers great service highly recommend”
Helpful Report
Posted 5 years ago
Dear Gillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Kay Vincent
Verified Buyer
“The flowers were good and my mother was very pleased with them”
Helpful Report
Posted 5 years ago
Dear Kay, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms June Molyneaux
Verified Buyer
“Lovely mixed carnations received and much appreciated”
Helpful Report
Posted 5 years ago
Dear June, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Hugh McIntyre
Verified Buyer
“Excellent service. Flowers were beautiful and very well packed could not have been better.”
Helpful Report
Posted 5 years ago
Dear Hugh, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr James Robinson
Verified Buyer
“Impressive service.”
Helpful Report
Posted 5 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Robin Champion
Verified Buyer
“The lovely Fresias arrived ontime and when I visited my Mother the next day they were looking lovely with a beautiful scent, she was very pleased, Thank you”
Helpful Report
Posted 5 years ago
Dear Robin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Gail Eagle
Verified Buyer
“I tried three times to check out. Each time it told me it had failed. I gave up and ordered with interflora instead. I now get notification that one went through! I’m sure my mother in law was thrilled with her two deliveries. I’m not so thrilled about the expense. Website is clunky and difficult to navigate. Won’t use again.”
Helpful Report
Posted 5 years ago
Dear Gail, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for having trouble navigating our website. If you wish to place a future order with us, please feel free to contact us on FREEPHONE 0800 735 1065 where we will be happy to place the order for you. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Ron Jones
Verified Buyer
“very good service + plants delivered on time lovely flowers my friend was very pleased many thanks”
Helpful Report
Posted 5 years ago
Dear Ron, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Mary Clare Cook
Verified Buyer
“Very sparse flower arrangement..not good value”
Helpful Report
Posted 5 years ago
Dear Mary, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your comments regarding the bouquet. Please be advised our flowers are delivered in bud, once opened they make a lovely floral arrangement. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Donald Woolnough
Verified Buyer
“The flowers delivered were in excellent condition and very well boxed. I have used most of the flowers by post companies and find this one of the best. Will certainly keep using them. Highly recommended.”
Helpful Report
Posted 5 years ago
Dear Donald, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Kathleen Diamond
Verified Buyer
“Bought the small rose bush for my mum for Mother’s Day, she was delighted with it. She thought it was a great idea cause she plant it out in her garden when 1st flowering is over Many thanks for your usual excellent product delivered on day it was requested for”
Helpful Report
Posted 5 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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