FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.72

1.7 Rating 790 Reviews

18 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.7

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you choose to use this company’s services, be prepared to be sorely disappointed by their total ineptitude and total lack of concern for your order. On June 28th, I placed an order for a bouquet to be sent to my mother’s house as a surprise for her 76th birthday. I found the arrangement that I wanted on their website, placed my order, and received confirmation in my email. Unbeknownst to me, that same order was cancelled less than 15 minutes after I placed it, and the notification was sent to my email junk bin. The entire day passed, and by the time I learned what had happened, it was far to late to get use a different service for same-day delivery. So my mom received nothing from me for her birthday. When I called the next day, to find out what had happened, it took 20 minutes to get through and the customer service rep could not have cared less about my concerns. All I received was a lot of “I’m sorry, Sir” and “Is there anything else I can help you with today?” repeated over and over again in a monotone voice. No explanation as to why they took the order in the first place if they were incapable of filling it. And certainly no offer to send out any kind of replacement from any local shop. I strongly advise anyone reading this not to ever use flowershopping.com. This company is completely inept and totally unconcerned about their customers.”

Helpful Report

Posted 3 years ago

“I placed an order on May 28, 2023 for a flower arrangement to be the centerpiece for a funeral / Celebration of Life on June25, 2023. My instructions was that the arrangement must be delivered by 11am for the event beginning at 1pm, even paid extra for them to be delivered on a Sunday. The arrangement was never delivered and we did not have a centerpiece for our event. I am totally disappointed that this irresponsible behavior affected such a personal event for our family. I have continued to reach out to their customer service via phone call and the contact page on their website but they will not respond to me. I paid over $150.00 for this product and unacceptable service! Horrible experience and I'm now apparently out of my hard earned money!”

Helpful Report

Posted 3 years ago

“Promised same day delivery four days ago. The company charged for same day delivery but failed to deliver. They later emailed and asked when I would like the flowers delivered. I responded with deliver as soon as you can. This was followed by texts and 1800 phone calls asking if I would like the flowers delivered. I responded each time yes. It has been 4 days with no delivery (for a birthday) and no capacity to reach a person at the company's phone numbers due to excessively long hold times. Pink Blush Bouquet SKU: TFWEB330DX Size Deluxe Selected Delivery Date 06/21/2023 $81.95 Product Discount -$8.19 Handling & Delivery $19.95 Add'l Same Day Fee $3.95 Est. Tax $7.81 Total $105.47”

Helpful Report

Posted 3 years ago

“Ordered a plant that was suppose to be delivered on Father’s Day. And it was not delivered . And I paid a good penny for the item plus that delivery extra date ! Want a refund !!!”

Helpful Report

Posted 3 years ago

“No delivery and no refund, as of yet. They "couldn't find anyone to deliver my order" in THE BOSTON AREA! It wasn't BFE! It was a sizeable area. Strongly advise no one use this company.”

Helpful Report

Posted 3 years ago

“Flowershopping.com worked with a local florist to provide a planter arrangement for a funeral for me. The local florist substituted carnations (3) for a flowering plant and flowershopping.com calls it an equal substitution. They went so far as to tell me if I wanted the plant that was advertised I should have noted it in the special comments! Their online customer service feels a $6 refund on a $100 purchase should be sufficient. I wish I had taken time to read reviews before I ordered. Stay away from flowershopping.com!”

Helpful Report

Posted 3 years ago

“This place is a joke. Ordered roses and a bunch on twigs! Do not waste your money like i did! They wanted to issue a $16 refund, what a joke!!”

FlowerShopping.com 1 star review on 31st May 2023

Helpful Report

Posted 3 years ago

“I will never order flowers from here again. They show pictures of what flowers you want to order but they do not deliver anything close to what picture shows. The vase looked like something you can purchase at the dollar store. The flowers weren't the right color, there was no ribbon around vase. I paid for the "PREMIUM" and a cheap arrangement was delivered instead. I was embarrassed. $112 dollars down the drain. Also it didn't say what flower shop made the delivery. Don't waste your money here”

Helpful Report

Posted 3 years ago

“I paid extra for delivery on Saturday prior to Mother's Day. It's now Tuesday and they still haven't been delivered. When I called their customer support I was told they would be delivered Monday.”

Helpful Report

Posted 3 years ago

“Never buy from this webpage. I ordered last Tuesday and requested a Friday delivery. I have called twice and sent email, and still dont know where my order is.”

Helpful Report

Posted 3 years ago

“Don't appreciate the removal of my review from their site I placed order 3382806 on 4/18 for delivery that afternoon. Received confirmation of my order and you guys gladly took my money. Later that afternoon I received an email stating that the delivery address was in a 'rural area' and delivery will not be made. I still have not received a refund for the flowers that were not delivered. I will put my review on Yelp and state that it was removed from your site. Hope others are not getting scammed as well.”

Helpful Report

Posted 3 years ago

“I would avoid using them. Was supposed to delivery flowers on a saturday after paying for saturday delivery and come Monday they still have not been delivery. Use 1-800-Flowers.com”

Helpful Report

Posted 3 years ago

“Brutal, do not order from them. 1. The flowers I received were not the same type of flowers in ad/pic and were much cheaper flowers. 2. The flower which I paid for same day and rush were not delivered on time or on the right day. 3. Was told since they late the flower would but graded to the next level up ( Then in fact only to be downgraded from what was purchased). The flowers my wife received we're Comparable to a ten dollar bundle you get from the gas station. 4. Flowers already began to wilt one day later.”

Helpful Report

Posted 3 years ago

“Don't use this florist! Ordered flowers 4/14/23 for my daughters birthday. Had them sent to herbusiness. After an $18.95 delivery fee AND an extra $3.95 for some day delivery, theydidnt show up until after 6 PM!! Every florist I know delivers before 5 if to a business! My daughter wont see them now until Monday. Probably dead! Donna Sander”

Helpful Report

Posted 3 years ago

“Awful company. If I could give no starts I would! My husband ordered some flowers and a stuffed animal for our anniversary on Wednesday to be delivered the next day by noon (paid extra for rush delivery). Nothing was delivered. I contacted them Friday only to be continuously transferred and placed on hold for 15 minutes at a time. Multiple times the recording stated that they were closed. No one would help me. I emailed them as well, and hours later come to find that my order was canceled due to them not delivering in my area. They should know this when my zip is put in for the order! I will NEVER do business here again.”

Helpful Report

Posted 3 years ago

“I ordered flowers to be delivered on Saturday the 18th for my Aunts 90th birthday. I was contacted on Tuesday the 21st that they were not delivered. I asked for them to be delivered that day. They called back and said they couldn't. I was called back later to say my order was on hold and please call them. Five minutes later I called back and was told customer service was closed. Do not waste your money on them! They are truly unreliable.”

Helpful Report

Posted 3 years ago

“Never sent funeral flowers for a funeral that was a teammate's daughter. Attempted to send flowers x2.”

Helpful Report

Posted 3 years ago

“They delivered the flower after the office had closed, missing my anniversary. I ordered a dozen purple tulips, the delivered four white roses. When I contacted customer service, they said this was a substation because tulips were out of season. Buyer beware!”

Helpful Report

Posted 3 years ago

“This was the worst experience I have ever had ordering flowers online. Do not send your money to this company for any occasion and expect for them to deliver. I placed a same day order on Monday. They called me on Tuesday and said they placed the order on hold because there was no signature on the letter. I spoke with them again on Wednesday and they still had the order on hold because the florist that they were having deliver was out sick. Spoke with them on Thursday and the order still had not gone out. Our is Friday and I just got an email saying that they found a florist which was outside of their network area to be able to deliver the items but they wanted an additional $28 on top of what I already spent on the same day delivery. THE WORST COMPANY I HAVE EVER DEALT WITH!!!”

Helpful Report

Posted 3 years ago

“I ordered an arrangement for my cousins birthday. I paid for an upgrade to premium and to add balloons. Not only did they not give me balloons, or an upgrade, the arrangement looked nothing like what I ordered. It was supposed to have a beautiful glass butterfly vase, they replaced it with a smaller tin. Not realizing this is in US currency (my fault) in total this came to $170 Canadian. Severely disappointed is understatement. I contacted the company and they offered me 15% back- that doesn’t even cover the extra balloons I ordered. Biggest scam ever. Here is what it should have looked like before the premium upgrade and here’s what I got after the “upgrade” and with the extras I paid for and didn’t receive.”

FlowerShopping.com 1 star review on 12th January 2023

Helpful Report

Posted 3 years ago

FlowerShopping.com is rated 1.7 based on 790 reviews